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Best Western Lamphey Court Hotel & Spa
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Reviews (986)
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All reviewslamphey courtsteam roomleisure facilitiesevening mealthe main hotelbeautiful buildingwelsh breakfastno lifteggs benedicttennis courtslovely settingrelaxing breaklovely roomnight breakmy mumenjoyable staycouldn't fault
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649 - 654 of 986 reviews
Reviewed 31 May 2014

Quiet, secluded location approached along a narrow, single-track lane - the hotel has a relaxed atmosphere and the feel of a small, family-run, country hotel.

The staff could not be more friendly or helpful; nothing seemed to be too much trouble for them.

My room in the main house was large, light and airy, recently refurbished, well appointed and spotlessly clean - as was the en-suite bathroom which even included a bidet. Free wifi in the room is welcome and fine for emails and browsing but download speeds are slow. A couple of minor issues in the room (and I'm being very picky here): there was very little drawer space and no shelf space for clothes (not a problem for me, but for a couple staying for an extended period this may be an issue); the location of the kettle in the unit below the TV makes it very awkward to access, and without due care and attention could quite easily lead to an accident.

I couldn't fault the quality of the food and the prices are quite reasonable - breakfast is a cold buffet with hot food order taken at the table; dinner may be taken in the restaurant or at the bar if preferred, the same menu applies.

I did not take advantage of the spa so cannot comment upon that.

In summary, as a business traveller, I found this to be a great hotel to both relax and unwind at the end of the day and (just as importantly) prepare for the next.

  • Stayed: May 2014, travelled solo
    • Location
    • Rooms
    • Service
1  Thank Away_On_Business2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clare D, Manager at Best Western Lamphey Court Hotel & Spa, responded to this reviewResponded 11 June 2014

Thank you for taking the time to give us feedback on your recent stay with us.

We were happy to see that you had a pleasant stay and we have taken on board your suggested improvements for any future works in the areas mentioned.

We look forward to seeing you again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2014

We stayed here prior to a ferry crossing at Pembroke so this hotel is ideally situated for that. Both the service and staff were very good and efficient. Nothing was too much trouble for them. Rooms were spacious, comfortable and clean. We had a very nice meal in the restaurant and breakfast was also good. We used BW Reward points to stay here for free, otherwise I think it is quite an expensive hotel but it does have the spa and leisure facilities, which sadly, we didn't have time to use during our brief stay. We had a very enjoyable stay here.

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western GB
Thank AngieC39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clare D, Manager at Best Western Lamphey Court Hotel & Spa, responded to this reviewResponded 30 May 2014

Thank you for taking the time to provide feedback on your resent stay with us.

We look forward to seeing you again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014 via mobile

Lovely location very quiet and secluded. The spa was very modern clean and great value for a treatment .very relaxing. The hotel however was disappointing. Definatly not worth the money paid for a superior room.

  • Stayed: May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Nicola L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clare D, Manager at Best Western Lamphey Court Hotel & Spa, responded to this reviewResponded 30 May 2014

Thank you for your feedback, we are sorry you feel that your room was not to the standard you expected.
We have been undertaking a rolling room refurbishment within the hotel and hope that you will see the difference on your return. We hope to have most rooms completed by Dec this year.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

Stayed in hotel for 3 nights in May 2013 at a discounted rate (about £100 per night) as part of an external conference.
I was given a room in the "extension" which was accessed by a short damp smelling and dark corridor. However the room was large and well appointed. It also had another twin room attached. Unfortunately the heating was off for some of the time making it all slightly uncomfortable. Bathroom OK.(Hence average and not rated as good)
The restaurant for evening dinner is in a conservatory and looks very nice....food good too, but there were lapses by the staff. (Hence average and not rated as good).
Pool in spa seemed very nice but could have been a couple of degrees warmer.
Breakfast was included in the room rate and was up to a good standard.
Lots of car parking but the narrow lane to the hotel was slightly dangerous for walkers (needs some speed humps to slow the traffic)
Overall I was slightly disappointed with my stay and would consider their normal rack rate too high.
I was slightly

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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1  Thank sirflashpoint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clare D, Manager at Best Western Lamphey Court Hotel & Spa, responded to this reviewResponded 30 May 2014

Thank you for tanking the time to provide feedback on your stay. We have taken all your comments on board and will be discussing further in our next management meeting.

We hope to see you again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2014

A really fine Best Western hotel with all comforts located in wonderful western Wales, providing a first class location for exploring this fascinating part of the country. The room we had was spacious, with plenty of pillows, and Wi-Fi. Tea making facilities were included. Staff at reception and in the restaurant were all very friendly and helpful, with hotel matters as well as with information on the surrounding countryside and towns.

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western GB
Thank C W T T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clare D, Manager at Best Western Lamphey Court Hotel & Spa, responded to this reviewResponded 30 May 2014

Than you for your feedback, I have passed your comments onto the team and we look forward to seeing you again in the future.
Remember if you are looking for the best available rates, please contact the hotel directly.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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