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Best Western Lamphey Court Hotel & Spa
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US$113
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Reviews (991)
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All reviewslamphey courtsteam roomleisure facilitiesevening mealthe main hotelbeautiful buildingwelsh breakfastno lifteggs benedicttennis courtslovely settingrelaxing breaklovely roomnight breakmy mumenjoyable staycouldn't fault
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Reviewed 15 August 2014

Beautiful setting and impressive as you arrive but very disappointing standard of room. We stayed in one of the 'deluxe' studios in the courtyard and I'm afraid it was anything but deluxe. Shabby, dated, grubby and tired we couldn't believe how poor it was. I imagine all the recent investment has gone into the spa development but this is no excuse for tatty, unpleasant accommodation. Old fashioned damaged furniture fixtures and fittings, decades old decor, artexed ceilings, patched carpet (also dated design), damaged wallpaper, tacky bathroom, I could go on and on................

Room Tip: Make sure it's in the main hotel NOT courtyard etc
  • Stayed: August 2014, travelled as a couple
    • Location
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3  Thank Zelda J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2014

Love friendly receptionist. The room was a bit dark, but clean and a nice veiw (we were over the entrance). Unfortunately this had a down side especially on the Saturday when a wedding was on and smokers congregate there with the smell and noise comes into the room.
Breakfast was good although some of the younger waiting staff could do with a smile :-) on there faces.
Leisure centre was good, clean well equipped.

Room Tip: Don't have a room above the entrance as smokers congregate there with the smell and noise coming into the room.
  • Stayed: August 2014, travelled as a couple
    • Value
    • Rooms
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Thank john2953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2014 via mobile

We went on a family visit to the area and found the hotel online. The hotel is physically one of distinction, but the chain adds nothing to the excellent hotel appearance.

The rooms are plain and slightly shabby. There are undecorated repairs, internet not working and a broken phone. The shower screen is too small to stop the floor flooding.

A hard working manager tries hard to effect repairs and run the place, but the staff are junior and poorly trained. The receptionist was surly and unhelpful and her colleague the following day gave the wrong change for a payment offered, an error which she did not correct.

The spa timings are very restrictive to families, so you need to plan your day around narrow windows to use the pool.

Adequate in most respects, but we were desperate to get out for dinner in Tenby and just used it as a place to sleep.

Stayed: August 2014, travelled with family
3  Thank Julian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2014

The hotel website unfortunately only tells half a story which is very frustrating. We stayed in a family suite in one of the annexe buildings. The room was extremely dated, dirty and needed a total refurb. The shower leaked all over the bathroom floor and for the money we paid it was not the standard you would expect. It was poor. A frustrating experience considering the great location and excellent spa facilities. Would not recommend.

  • Stayed: August 2014
    • Value
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1  Thank DuncMatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2014

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western GB
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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