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“Great value and service”

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Mercure Groningen Martiniplaza
Ranked #8 of 18 Hotels in Groningen
Reviewed 3 May 2014

Although the room was small, the staff, service and amenities were excellent. Breakfast was refreshed regularly, with a wide choice of food. We loved the Nespresso machine in the foyer and our room! Small extras are always appreciated

Stayed: May 2014, travelled as a couple
Thank Lorraine K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rick H, General Manager at Mercure Groningen Martiniplaza, responded to this reviewResponded 5 May 2014

Dear Guest,

Thank you very much for your review on Tripadvisor. We are happy to read that you have enjoyed your breakfast and the extra services in our hotel. I will forward you compliments to our staff.

We hope to welcome you again in Groningen.

Kind regards,

Rick Haandrikman
General manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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118 - 124 of 590 reviews

Reviewed 28 April 2014

I had an excellent service, because a technician came to the rescue within 15 minutes after calling the reception desk for a problem with the power outlets at the desk in my room. Problem solved in 2 minutes and I was able to plug in.
Food was ok, dinner as well as breakfast. Bed ok, bathroom ok, though the energy saving light bulbs take a time to come to full energy level, so it's not too clear the first couple of minutes.
100% non-smoking hotel (fine with me)

  • Stayed: April 2014, travelled on business
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Thank Yves R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rick H, General Manager at Mercure Groningen Martiniplaza, responded to this reviewResponded 30 April 2014

Dear Guest,

Thank you very much for your review and feedback on Tripadvisor. We are happy that the technical issue was resolved quickly and that you have enjoyed your stay with us.

We hope to welcome you again in the near future.

Kind regards,

Rick Haandrikman
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2014

Stayed here on business the other night, it was a whistle-stop visit due to late arrival and early departure.

The good points: great breakfast (and great service at breakfast), good front desk staff, willing to help and adapt, free Nespresso coffee as you walk in
Not so good: tiny standard room with tiny bathroom and tiny shower, had to lug suitcases changing elevators half-way up as it has "two towers", poor lighting in bathroom, e-v-e-r-y-t-h-i-n-g costs extra (except the internet), weird locked fridges at reception if you want water or a glass of wine to take up to your room.

I had a bit of an issue over breakfast as well as apparently two bus-fulls of very slow moving tourists all decided to breakfast together. But this isn't the hotel's fault.

Room Tip: Try and get a room in the main bit if travelling with luggage. Or entourage. Or a zebra.
See more room tips
  • Stayed: April 2014, travelled on business
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1  Thank bfg_hightower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rick H, General Manager at Mercure Groningen Martiniplaza, responded to this reviewResponded 28 April 2014

Dear Guest,

Thank you very much for your review and feedback on Tripadvisor. We do realise that our single rooms are a bit small. For your next stay we advise to reserve a double room in the main building (only € 5 extra per night)

We hope to welcome you again in the near future.

Kind regards,

Rick Haandrikman
General manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 April 2014

Stayed here recently on business. Friendly and helpful staff. Rooms are small but practical, clean and comfortable. Was on 8th floor (top floor). WiFi worked well in room.
Breakfast ok but not cheap. Ate dinner here also. Reasonable choice. Food was ok.

Stayed: April 2014, travelled on business
1  Thank Pat H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rick H, General Manager at Mercure Groningen Martiniplaza, responded to this reviewResponded 28 April 2014

Dear Guest,

Thank you very much for your review on Tripadvisor. We are happy to read that you have enjoyed your stay in our hotel.

We hope that you will choose the Mercure hotel again on your next trip to Groningen.

Kind regards,

Rick Haandrikman
General manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 February 2014

Great hotel, very 'not expensive', good rooms, best breakfast ever with real(!) fresh orange juice, hot boiled eggs, choice of soft and firm, sausages, bacon, scrambled eggs, fried tomatoes, tiny pancakes, various cereals, various juices, good coffee, fresh fruit and so on

  • Stayed: February 2014, travelled with friends
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1  Thank Nicodemusje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rick H, General Manager at Mercure Groningen Martiniplaza, responded to this reviewResponded 4 February 2014

Dear Guest,

Thank you very much for your review on Tripadvisor. We are happy that you have enjoyed your stay with us and our extensive breakfast buffet!

We hope to welcome you back soon.

Kind regards,

Rick Haandrikman
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 January 2014

It was great to return to this hotel. As always, the staff are what make this hotel exceptional. They provide a warm welcome and a professional service. The whole hotel is spotlessly clean, well maintained and well equipped. The rooms are comfortable and well equipped. Too snowy and cold to use a hotel bike unfortunately. I can highly recommend this hotel.

  • Stayed: January 2014, travelled solo
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Thank mrsmills55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rick H, General Manager at Mercure Groningen Martiniplaza, responded to this reviewResponded 29 January 2014

Dear Guest,

Thank you very much for your positive review on Tripadvisor. We are happy that you have enjoyed your stay again. I will forward your compliments to the team. Hopefully your next trip will be without the snow, so you can enjoy a bike ride into our beautiful city.

Kind regards,

Rick Haandrikman
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 January 2014

  • Stayed: January 2014, travelled on business
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Review collected in partnership with Accorhotels.com
Thank Romuald C
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Rick H, General Manager at Mercure Groningen Martiniplaza, responded to this reviewResponded 22 January 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Mercure Groningen Martiniplaza

Address: Expositielaan 7, 9727 KA Groningen, The Netherlands
Region: The Netherlands > Groningen Province > Groningen
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Room Service Wheelchair access
Hotel Style:
#4 Romantic Hotel in Groningen
#5 Luxury Hotel in Groningen
Price Range: £55 - £84 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Groningen Martiniplaza 4*
Number of rooms: 157
Official Description (provided by the hotel):
Hotel Mercure Groningen Martiniplaza is the perfect location and meeting point for your business trip or holiday to Groningen in the northern part of Holland. The hotel is very easy to reach, just off the A7 (exit 36) and right next to Gasunie, Martiniplaza and the Trade Centre. The hotel features 157 comfortable functional modern non smokingrooms with airconditioning, minibar, free WiFi and ADSL (paid). We have 44 parkingplaces (paid), and a non smoking restaurant and a bar. ... more   less 
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Also Known As:
Accor Groningen Martiniplaza

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