We finally spent a weekend at the Derlon after years longing for a stay at this hotel. As other people have said the location is unbeatable. Other than that it was a complete disappointment. Let me start with the cleaningness: not great. I'm not particularly picky but when you find black hair on top of the toilet seat and in the bathtub you know someone hasn't been doing their job right. There were also splashes of dried up soap on the tub tiles and to top it all off the celiing fan was covered in dust. Not exactly what you expect in a deluxe room!
Also missing in the bathroom are simple amenities such as a bath cap and a magnifying mirror.
Outside the room the hotel looks like it's in need of some deep cleaning. The carpet on the stairs is plain filthy, overall on the walls are black blotches and the floor of the breakfast room was covered in crumbs and dirt. Even though you sit in de midst of beautiful Roman ruins, it is still disturbing to eat while looking at a dirty floor. The breakfast buffet was also not spectacular (cold croissants, terrible scrambled eggs) but that is unfortunately a given in most hotels.
Finally, if you are planning to sleep in on a weekend morning, forget it! Our room faced the front side (looking on the square) and at 7am on saturday morning we were woken up by a
leafblower right under our windows. After the leafblower came the garbage trucks and then more noise from the people setting up the terraces chairs and tables in the square. There was so much noise that we thought we were sleeping next to an airport!
Sorry Derlon, the black duck in the bathrooom doesn't do it, you gotta get your act together.
- Official Description (provided by the hotel):
- The roots of the four star Derlon Hotel Maastricht are directly located on the Onze Lieve Vrouweplein. Did you know there was a lot activity on this charming square during the Roman times already? Hotel guests praise the personal service at Derlon, whose name is an homage to the French chef cook Louis Desiré Derlon. The location of the restaurant and hotel is not easy to beat: just around the corner you can find the stylish Stokstraatkwartier where French-looking streets lead you to the exclusive shops and boutiques in the famous Stokstraat. For a tasty lunch or dinner culinary Maastricht lies at your feet. Culinary delights accompanied by a glass of good wine, for example during fine weather on the terrace of Restaurant Derlon. ... more less
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