I was optimistic after reading the reviews, but the experience did not live up to expectations.
Check-in was distracted and spent the whole time on the phone talking to others. They offer a bowl of soup at check-in, which is a nice idea, but the soup was cold and not very good.
I still had high hopes for the room. But when we got there we were very disappointed. There's "design" and then there's a lack of design pretending to be design. This was the latter. It was a large room, but it felt like an insurance office that had been retrofitted to be a hotel by taking out some desks and rolling in a thin fairly unpleasant bed. It lacked any sense of fun or personality. It's just a big wasted space. The idea of using a cork board to put information on in the room is OK, but not if the cork board has fallen off the wall and just left the marks on the wall where it was. The walls and ceiling are an unpleasant off-white, like they hadn't bothered to paint when the insurance company moved out. There were two small low-end pillows for the two of us. It was more like a high end hostel than a moderately priced modern hotel.
I'll give them credit for nice bathrooms. But they lacked shampoo, etc. They just had soap containers attached to the wall. And free wifi throughout the building is always good.
There was no view at all. We looked out over parking and then the backs of some bulidings.
But what was supposed to be a nice, interesting and kind of cool hotel was very disappointing. I would not recommend this place.
- Official Description (provided by the hotel):
- Townhouse Designhotel is a unique hotel in Maastricht. You are our guest and not just an overnight visitor. We offer authentic hospitality and southern local coziness, decorated in a modern style. Winner of the IMMENS CSR award 2014! ... more less
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