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“Great hotel and great stuff!”

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Townhouse Hotel Maastricht
Ranked #6 of 38 Hotels in Maastricht
Certificate of Excellence
Reviewed 11 October 2012

We stay in hotel with my wife... We came at 3 pm, was cold.... While we wait our room, hotel provide great hot soup, coffee etc. It was so great... and after our long trip from Russia we really relax in this hotel from the very first minuts! Thank you and wish to return with whole family!

  • Stayed: October 2012, travelled on business
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Thank Vadim K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HipHotelMartenslane, Manager at Townhouse Hotel Maastricht, responded to this reviewResponded 20 October 2012

Dear Vadim K,

Thank you for this nice review!

We are so happy to hear that you had such a good stay with us and we are loooking forward to welcome you again in the future!!!

Kind regards,

Team Townhouse

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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339 - 345 of 1,359 reviews

Reviewed 2 October 2012

Great place, was like staying in a beautiful home. Loved the decor. Friendly and helpful staff. Had a large double and it was great.
Take your own shampoo/conditioner etc as none are provided. Also, no mini bar in room.

  • Stayed: September 2012, travelled as a couple
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Thank KerryChap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HipHotelMartenslane, Manager at Townhouse Hotel Maastricht, responded to this reviewResponded 6 October 2012

Dear KerryChap,


Thank you for your nice review!
Great to hear that you had a good stay in our hotel.
We hope we may welcome you in the near future!

Kind regards,

Team Townhouse

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 September 2012

Truly a hard hotel to rate. Why? Because you had simply the friendliest staff I've ever encountered. And yet -- for the price -- the hotel (excluding very cozy lobby) was truly disappointing.

So for the 5* items:

- Wonderful, smiling staff

- Delicious warm soup

- Cozy and "design-y" lobby

For the 2* items, most of which have been mentioned by other guests on here:

- Our "large" room was anything but

- Very small and thin towels

- No shampoo or conditioner!! Was not expecting this for the price of our hotel room, and was frankly upset I had to use liquid soap on my hair for the first night. Not cool.

- Our heating wasn't working the first night, thankfully the staff looked into it and it was fixed.

- Room was really not well lit.

- "Fitness room" was more of a depository for 80's workout machines, no exercise mats to speak of and the light kept switching off (so you had to intersperse floor stretching with jumping jacks to get the lights to turn back on. Later I saw that you could change that on the light switch, but a little note would have been nice)

Would love to come back to the hotel, if only for the extremely good service, but frankly am disappointed by the price x value.

  • Stayed: September 2012, travelled as a couple
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1  Thank Marilikestotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HipHotelMartenslane, Manager at Townhouse Hotel Maastricht, responded to this reviewResponded 29 September 2012

Dear Marilikestotravel,

Thank you for your review!
We will take your advisepoints in consideration, also thank you for those.
We hope we may welcome you in de future in our hotel!

Kind regards,
Team Townhouse

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Reviewed 25 September 2012

Would recommend this hotel mostly to young people but we enjoyed also. Staff were very helpfull and friendly. We got a pretty small room to start although had booked a medium room but when I went to reception to mention it we were immediately moved to a larger room. Missed things like fridge or mini bar in room but drinks from the honesty bar in the lounge were reasonable. Breakfast was really good with lots of choice. Location is ideal, two minutes from station and 10 mins into centre of town. Though rooms were slightly pricey but suspect as with all other hotels in area they were expensive due to the World Cycling Championships that weekend.

  • Stayed: September 2012, travelled as a couple
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1  Thank anna_gannon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HipHotelMartenslane, Manager at Townhouse Hotel Maastricht, responded to this reviewResponded 29 September 2012

Dear anna_gannon,

Thank you for your nice review!
Good to hear that you had a pleasant stay in our hotel.
We hope we may welcome you in the near future!

Kind regards,
Team Townhouse

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2012

Cool hotel, quirky room designs, very comfy beds!! close to the station (but quiet) and just a short walk to Maastricht centre. Staff were always friendly and helpful. Was very good value for money and would recommend it as a good base to explore the city.

Stayed: September 2012, travelled as a couple
Thank dp2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HipHotelMartenslane, Manager at Townhouse Hotel Maastricht, responded to this reviewResponded 22 September 2012

Dear dp2009,

Thank you very much for your review!

We are happy to hear that you had such a nice stay with us and we are looking forward to welcome you again in the future!

Kind regards,

Team Townhouse

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Reviewed 17 September 2012

After reading such fantastic reviews I really was expecting a hotel that was fairly flawless. What I arrived to was vaguely dirty carpets, an unclean looking wooden floor, a bathroom with ragged towels, terribly uncomfortable pillows and uninspiring bed linen, a blown bulb and a sink where only one of the taps worked. I really loved the decor in the breakfast/reception/lounge room but felt a let down by the state of the bedrooms. It is in a brilliant location by the station but Maastricht is small enough that most places are in a good location. I loved the concept of the hotel and I think that I would probably have enjoyed it more if I hadn't been expecting so much. There was a great atmosphere in the place and the staff were helpful with luggage storage before check in and providing maps. However I'm just not sure it was worth the money. Oh and we didn't get our eagerly anticipated soup at check in.

  • Stayed: September 2012, travelled with friends
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Thank Eva8923
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HipHotelMartenslane, Manager at Townhouse Hotel Maastricht, responded to this reviewResponded 22 September 2012

Dear Eva8923,

Thank you for writing this review!

We will take your advisepoints in consideration, also thank you for those.

Hopefully we may welcome you in the near future again!

Kind regards,

Team Townhouse

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2012

This hotel is 10 min walk from the city center of Maastricht and just 2 minutes from the central train station. The room are spacious and the beds are the best there are. The breakfast is fine and varied. There is plenty of room to sit with friends in the living area which you can consider as at home.

  • Stayed: September 2012, travelled with friends
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1  Thank HollandWanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HipHotelMartenslane, Manager at Townhouse Hotel Maastricht, responded to this reviewResponded 22 September 2012

Dear HollandWanderer,

Thank you for your nice review!

We are very happy to hear that you had a good stay and we are looking forward to welcome you again in the near future!

Kind regards,

Team Townhouse

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Townhouse Hotel Maastricht

Address: St. Maartenslaan 5, 6221 AV Maastricht, The Netherlands
Region: The Netherlands > Limburg Province > Maastricht
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
Ranked #6 of 38 Hotels in Maastricht
Price Range: £64 - £206 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Townhouse Hotel Maastricht 4*
Number of rooms: 69
Official Description (provided by the hotel):
Townhouse Designhotel is a unique hotel in Maastricht. You are our guest and not just an overnight visitor. We offer authentic hospitality and southern local coziness, decorated in a modern style. Winner of the IMMENS CSR award 2014! ... more   less 
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