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Townhouse Hotel Maastricht
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Reviews (1,438)
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618
615
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15
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All reviewssouptrain stationon arrivalliving roomnice hotelbathroom doorreception areaminute walk to the centrequiet arearooms are smallbars and restaurantsbed was comfortablethe ground floorsecure parkingaround the cornerone night stayold town
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320 - 325 of 1,438 reviews
Reviewed 24 April 2013

One step inside the hotel and feeling home!
We really loved the freindly and professional atmosphere, trendy and sweet!
The extra large room was excellent, very clean, the bed...super!!!
All in all a great stay, walking distance from the station which will connect you to the splendid hills of the Linburg, but also to Liege.
Thank you fof the your kindness, we will sure be back!

  • Stayed: April 2013, travelled as a couple
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Thank beeppurple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HipHotelMartenslane, Manager at Townhouse Hotel Maastricht, responded to this reviewResponded 27 April 2013

Dear beeppurple,

Thanks so much for the enthusiastic feedback about your stay in our hotel! Good to hear that you enjoyed our service and hospitality. We think it is important that you feel at home with us in Maastricht.
Thanks again for sharing your experience and hope to see you soon!

Kind regards,
Rino Soeters

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2013

We stayed here for three nights for pleasure. We were extremely impressed by the design concept and above all the friendliness of the staff. They were extremely helpful and accurate with recommendations for restaurants in the town. The hotel is extremely clean with high quality furnishings.
Breakfast is continental and delicious. There are lots of healthy options.
We had an extra large room without a walk in shower but it worked for us. I understand the comment about hanging space. If you were travelling for work or staying longer it could be inconvenient.
The location by the train station is excellent for travellers. It's not a long walk into the old centre across the river and the area around the hotel is upmarket with good shops, bars and restaurants.
For a fun weekend away this hotel was great value! Also extremely clean with high quality furnishings.

  • Stayed: April 2013
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1  Thank Fiona B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HipHotelMartenslane, Manager at Townhouse Hotel Maastricht, responded to this reviewResponded 27 April 2013

Dear Fiona B,

Thank you very much for sharing your personal experience in our hotel with others.
Great to hear that you had a good stay with us! We hope we may welcome you next time again in our hotel.

Kind regards,
Rino Soeters

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2013 via mobile

We stayed only one night in this hotel, and I have a little bit mixed feelings. The location close to the railway station was very good for us, but if I was going to spend a longer time in this beautiful city, I would definitely want to stay in the old town across the bridge.

The hotel staff was very friendly and helpful - the hand shake was a nice gesture as well as bringing us delicious soup. Our room was clean, and as a nice bonus there were some books in Dutch so I could practice my Dutch skills, too. :-)

However, I had made a mistake by not taking earplugs... In our room they would have been necessary! We stayed on the 1st floor above the entrance, and all the noises just floated in. People were standing below our room smoking and chattering, and there was quite much noise from the traffic, too. In the morning I woke up to the lovely sound of suitcases rolling on the pavement...

I couldn't quite decide whether I liked the interiors of the hotel or not. I understand that all the elements have been carefully chosen, but I found them a bit odd: like laundry hanging above the reception desk, old scruffy rag carpets in the breakfast space and the lift covered with street posters. But I paid attention to them, so they made an impact!

The breakfast was quite ok, but very basic. The cake with the Dutch flag was cute! With more details like this the breakfast could become more memorable. In any case, we had a good stay and enjoyed our stay in Maastricht.

  • Stayed: April 2013
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Thank SandraMix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HipHotelMartenslane, Manager at Townhouse Hotel Maastricht, responded to this reviewResponded 27 April 2013

Dear SandraMix,

Sorry to read that you have a little bit mixed feelings about your stay with us.
We want to thank you for sharing your personal experience with us and thank you for your 'attention points'. We are open for comments and tips to improve our product and services.
We hope we may welcome you in Maastricht next time and show you that we have taken care of your feedback.

Kind regards,
Rino Soeters

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Reviewed 18 April 2013

Very nice, modern and clean hotel. The hotel have a modern and extravagant architecture. A very nice place located - near the railway station. The staff is very polite. Soup to welcome is a very good idea. The rooms are cozy and nice.

  • Stayed: April 2013, travelled on business
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Thank Karla D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HipHotelMartenslane, Manager at Townhouse Hotel Maastricht, responded to this reviewResponded 20 April 2013

Dear Karla D,

What a lovely review, thank you for this! Great to read that your stay was fine.
We hope to see you again in our living room, the soup is from 12am waiting for you!

Kind regards,
Rino Soeters

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 April 2013

I stayed here for work and actually my company booked it for me, this is a nice hotel but not if you are in town for work. Rooms are very very small, there is no place to put your luggage or even hang your clothes, no phone so if you need something has to come down to front desk for anything, no iron or iron board so again has to go downstairs to request one that on top you have to bring back to your room on your own. No amenities, so if you did not bring your shampoo, conditioner or body lotion you have to buy it at the authomatic machine... breakfast is poor and all is cold, so if you are a vegan you will have to bring your own soy products; maybe for other kind of travelers would be fine, but it is not nice to have all your clothes on your bed because there is no place to put them, buy your shampoo and run into your luggage during the night.

Stayed: April 2013, travelled on business
Thank adpollo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HipHotelMartenslane, Manager at Townhouse Hotel Maastricht, responded to this reviewResponded 18 April 2013

Dear adpollo,

Thank you very much for sharing your experiences with us.
We believe that our guests experiences are very heplful to improve our product and our services.

We are very sorry to read that your stay was not as desired. May we ask you to contact the following e-mail address: management@townhousehotels.nl, so we can talk about your experience and find perhaps a possible solution.

Thanks again and we hope to hear from you.

Kind regards,

Rino Soeters

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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