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“Good location”

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Townhouse Hotel Maastricht
Ranked #6 of 38 Hotels in Maastricht
Certificate of Excellence
Reviewed 14 December 2013

Ultra modern, clean, and well located. Staff were excellent and very friendly. Food was not so great but plenty of places to eat located nearby. Unsure if I would recommend this hotel for holiday visit but was great for a business trip.

Room Tip: Rooms at the front have a fabulous view of the square.
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  • Stayed: September 2013, travelled on business
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Thank Belinda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamLaBergereGroup, Reservations at Townhouse Hotel Maastricht, responded to this reviewResponded 23 December 2013

Dear LadyBelinda,

Thank you for this review and sharing your experiences with us. Sorry to hear that you were not enthusiastic about the breakfast. Did you miss something? Please do not hesitate to call and tell us, we would love to hear from you. We work with great local suppliers, high level products and some of the breakfast products are local and maybe not completely continental. We try to offer our guests whatever they want, so please tell us next time.

We are looking forward to your breakfast advice! Thanks again.

Kind regards and Happy Holidays,

Edith Vonken

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246 - 252 of 1,335 reviews

Reviewed 12 December 2013

We went to this hotel in may and were very disappointed. The hotel was crowdy and it was more or less impossible to access the breakfast buffet and to find a place to seat.
The room was also no satisfactory, we could here flushing every five minutes. We ask to change room and got another one, the only one left, in the building in front of the hotel.
Very disappointing compare to the comments we found on tripadvisor.

  • Stayed: May 2013, travelled as a couple
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Thank FCODH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamLaBergereGroup, Reservations Department at Townhouse Hotel Maastricht, responded to this reviewResponded 16 December 2013

Dear sir / madam,

First of all, thank you for sharing. I am really sorry to hear that your stay was not entirely what you expected.

Great that you take the time to share your experiences. Thank you very much for the feedback, we can do something with it! Sometimes everyone wants to have breakfast at 9.30 am we should have warned you about this. I do apologize sincerely!

We ask you to contact us, the manager would love to hear from you, so we can clarify this.
Thanks again.

Kind regards,
Jozet Ringens

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Reviewed 9 December 2013

I've stayed I townhouse, great experience, good service, good food, great location....I always stay here. The place is near Maastricht station so very accessible to train and bus route also very close to the city area.. I love this place.

  • Stayed: November 2013, travelled on business
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Thank 133Satish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamLaBergereGroup, Reservations Department at Townhouse Hotel Maastricht, responded to this reviewResponded 16 December 2013

Dear Satish,

Short, powerful and amazing is this review, thank you very much! Nice to read that you had a great stay in Maastricht, we will show you more next time... Have you been to the new Museum at the Vrijthof? Or have you had dinner in "Cafe Sjiek"? The place where you meet the locals.

Homemade soup is ready, do we see you next time with us? Thanks again, we really appreciate it.

Kind regards,
Jozet Ringens

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Reviewed 9 December 2013

I stayed in Townhouse Hotel for one night in December 2013, together with my girlfriend. The hotel is located in the city centre, opposite the train station. Perfect location, as you can explore beautiful Maastricht on foot. Tip: if you bring your own car, you can park it at nearby P+R Station Maastricht (12 euros per day; 1 minute walk). Upon arrival we got a cup of soup in the large living room ('huiskamer') where you can relax and can have breakfast. It has some nice design details.
Our (medium) room was clean and quiet and included a rainshower. Breakfast was great with a wide range of choices, including some typical Limburgian food. The breakfast room can be a bit crowded. Nice gimmick: you can rent some goldfishes to stay in your room (we didn't do that).

Room Tip: We stayed in room 303 which has a rainshower and was very quiet.
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  • Stayed: December 2013, travelled as a couple
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Thank RoelCobben
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamLaBergereGroup, Reservations Department at Townhouse Hotel Maastricht, responded to this reviewResponded 16 December 2013

Hi Roel,

Thank you very much for this nice review! Good to hear that you enjoyed our service and hospitality. We are indeed a design hotel, we work with Floss, Artifort and Hastens for example. We love it and will tell you more about this next time. Have you seen the cups and plates are from Maastricht?

I would love to tell you the story! Relaxing with a cup of soup in the living room, just like home, perfect :) Call us for your next reservation and a goldfish in the room!

Best Regards,
Jozet Ringens

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Reviewed 8 December 2013

During our visit to Maastricht we were staying at this hotel. We booked an extra large room but when we got into it, it was on the topfloor, it was a very dark and claustrofobic room with only a small window. So, we asked for another room and could move to a smaller one at the back of the hotel. That room had windows and was much better. I have to say, we paid € 138 for this room and that is really a high price, because the interior is very basic and there was no heating in the bathroom. The bed was pretty good (Hästens) but overall the price was to high for what we got.

Besides we had to pay € 22 for the parking. On the other hand the staff was very friendly and helpful and breakfast was very nice. Also the hotel is very well located, not to far from the city center. Tip: for dinner do go to the nearby restaurant Harry's. Excellent staff, food and ambiance.

  • Stayed: December 2013, travelled as a couple
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1  Thank Hountsje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamLaBergereGroup, Reservations Department at Townhouse Hotel Maastricht, responded to this reviewResponded 16 December 2013

Dear Hountsje,

Thank you for sharing your experience and compliments What a pity that you stay was not as expected! Please call us we would love to talk to you about this. You appreciate our team so pleaser do not hesitate to call.

For us your opinion is the most important way to improve our service and product. Call us for your next reservation and your requirements, we are happy to listen to you and help you! Harry's indeed is perfect, we love it as well! Hope to hear from you soon.

Kind regards,
Jozet Ringens

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Reviewed 4 December 2013

We recently stayed at the hotel with our five month old baby. We received a personal welcome with a smile, provided with a room big enough for a buggy and were able to pay extra for a cot (which came with clean bedding). You are also offered some soup on arrival which was very tasty and a great way to try some local food. There aren't tea and coffee facilities in the rooms but there are those facilities in the reception, along with a vending machine, microwave to heat up baby food and some traditional wooden board games to play in front of a cosy fire! The location of the hotel is great for the price - near the train station (but you don't hear the noise of the trains and the area isn't seedy) and only a ten minute walk from the city centre (a pleasant walk down a street of shops and over the river). We didn't try the breakfast as we thought 14euros was a bit expensive so went to a nearby patisserie instead. I researched a lot of hotels before choosing the Townhouse and am very happy with the choice. If we go back to maastricht we'll return to the hotel and have already recommended it to family. Thank you for a pleasant stay!

  • Stayed: November 2013
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Thank CFC2801
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamLaBergereGroup, Reservations at Townhouse Hotel Maastricht, responded to this reviewResponded 11 December 2013

Dear Sir/Madam,

A personal welcome with a smile... thank you.. this is the way we would like to have a welcome so that is why we give it to our guests! What a fantastic review, many thanks! We are really proud and we will share your compliments in our team.

We offer a breakfast to go; make you own sandwich, coffee, apple or banana and some sweets for €6,50 p.p., please do not hesitate to come back! Thank you for recommending, your family can always email or call us!

Kind regards,

Edith Vonken

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Reviewed 20 November 2013

We stayed one night at the townhouse hotel. We received a very warm and friendly welcome. The design in the hotel made it very special. The room was perfect and the lounge a very pleasant place to stay. Excellent breakfast. The staff was so friendly and very helpfull. The centre of the city is very near and the railway station is just around the corner if you come by train or if you want to rent a bike. An excellent place for a city trip!

  • Stayed: November 2013, travelled with friends
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Thank Marina981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamLaBergereGroup, Reservations at Townhouse Hotel Maastricht, responded to this reviewResponded 26 November 2013

Dear Marina,



What a nice review, thank you for this! How nice to read that you had a very good experience with us. Do we see you again in Maastricht?



Kind regards,



Edith Vonken

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Additional Information about Townhouse Hotel Maastricht

Address: St. Maartenslaan 5, 6221 AV Maastricht, The Netherlands
Region: The Netherlands > Limburg Province > Maastricht
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
Ranked #6 of 38 Hotels in Maastricht
Price Range: £63 - £190 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Townhouse Hotel Maastricht 4*
Number of rooms: 69
Official Description (provided by the hotel):
Townhouse Designhotel is a unique hotel in Maastricht. You are our guest and not just an overnight visitor. We offer authentic hospitality and southern local coziness, decorated in a modern style. Winner of the IMMENS CSR award 2014! ... more   less 
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