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“Beautiful hotel”

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Townhouse Hotel Maastricht
Ranked #6 of 38 Hotels in Maastricht
Certificate of Excellence
Reviewed 19 February 2014

Super hotel close to railway station . Short walk to the City center.
Car parking was across the road nice and handy.breakfast was super and loads of variety.
Only bad point rooms were very small .Shower and toilets perfect.
Staff very friendly.
Would recommend

Pity all the hotels in Maastricht double the room charge when a Andre Rieu concert is on.

Room Tip: Will book again
  • Stayed: July 2013, travelled on business
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Thank Merc1523
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamLaBergereGroup, Reservations at Townhouse Hotel Maastricht, responded to this reviewResponded 26 February 2014

Dear Merc,

What a nice review, we are proud of it!

The breakfast contains all healthy and regional products, good to hear that you enjoyed this. We have different roomtypes, call us for your next reservation and we can offer you one of our larger rooms.

Andre Rieu is very popular and almost every hotel is fully booked in that period, that’s why the rates are higher. But we will surprise all our guests with a little present in their room.

We hope to welcome you again!

Kind regards,

Jozet Ringens

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (1,312)
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231 - 237 of 1,312 reviews

Reviewed 17 February 2014

Very nice design hotel situated by the central station and within walking distance of everything that Maastricht has to offer. We stayed in room 122 on the first floor and both thought it was excellent, pretty big room and nice and quiet. Comfortable beds and a plethora of English speaking TV channels made it a relaxing and warm refuge from the icy rain over valentines day.

Would stay here again if I am back in town.

Room Tip: Room 122 on the 1st floor was really quiet and large.
  • Stayed: February 2014, travelled as a couple
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Thank jackldn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamLaBergereGroup, Reserveringen at Townhouse Hotel Maastricht, responded to this reviewResponded 26 February 2014

Dear Jack,

Thank you very much for your nice review!
We’re very happy to hear that you still had a warm and relaxing Valentines day, in spite of the icy rain.

We want to make our guests feel at home, with comfortable design furniture and games to play in the living.

We would be pleased to welcome you again in our hotel!

Kind regards,

Jozet Ringens

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Reviewed 14 February 2014

The hotel is good, near to the railway station. Rooms are small, even the bigger room is not so large. The bigger rooms are very dark. Ask for a closet, several rooms have no closet. The lifts are badly maintained. There is enough food, I liked the peanuts and snacks and tea coffee available 24 by 7

Room Tip: Ask for a room with a closet
  • Stayed: January 2014, travelled on business
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1  Thank madhukarogarg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamLaBergereGroup, Reservations at Townhouse Hotel Maastricht, responded to this reviewResponded 20 February 2014

Hi,

What a shame you didn’t like the size of the room. We’re always happy to show you our available rooms. Please feel free to ask.

Great that you liked the food. Did you know we also have a great high tea to offer?

Hopefully till next time, we would love to welcome with our lovely bites!

Kind regards,

Edith Vonken

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Reviewed 26 January 2014

This hotel is easy to find not far from the station. It's not only the outside but also the inside look very nice. We were helped by a very friendly woman.

The room that we had was also very clean. A little bit small but just enough. The bed was comfortable, the shower was very clean. And it was also very quiet.

I will definitely go there again with my best friend.

  • Stayed: February 2013, travelled with friends
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Thank Kai W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamLaBergereGroup, Reservations at Townhouse Hotel Maastricht, responded to this reviewResponded 5 February 2014

Dear Kai,


Thank you so much for your review. We are delighted that you enjoyed our hotel and concept.

We also have bigger rooms available, so please don’t hesitate to contact us about this in the future. Did you know you can also contact us on Twitter?

We hope to see you again sometime soon in our hotel!


Kind regards,
Edith Vonken

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Reviewed 25 January 2014

My husband and I stayed at the Townhouse Hotel. Wow! We were amazed....what a fantastic atmosphere. All fell in place. We were welcomed with a cup of home made soup and a warm hand shake. Such a great staff. Breakfast was complete and we got a smoothie served at the table. The room was very clean, the bathroom was bright and had a hugh rainshower! If you go to Maastricht, book at this hotel, I am sure you will feel the same way.

Room Tip: We booked a Large room, but during the cleaning we where able to have a look at the medium rooms, th...
  • Stayed: January 2014, travelled as a couple
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1  Thank Esther H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamLaBergereGroup, Reservations at Townhouse Hotel Maastricht, responded to this reviewResponded 5 February 2014

Dear Ester,

What a fantastic review, thank you very much! Wonderful to read that you’ve had a lovely stay with us.
May we welcome you again in the future? We’ll make sure that we reserve a room with the same huge rain shower.

Thanks again for the compliments.
See you soon!


Kind regards,
Edith Vonken

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Reviewed 6 January 2014

Stayed here with my 2 daughters for one night. Big advtage is it is very close to the train station, but you don't hear the trains. No need to shlep your bag through the city. It is 2 minutes to the main street and 5-7 minutes to the absolute center. The hotel was clean, had charm (soup when you check-in), friendly service. The only negative thing I can comment on is the breakfast 15 Euro per person was just too much. We went around the corner to a great little bakery/cafe and had a super breakfast for half that price.

Stayed: January 2014, travelled with family
1  Thank FiveE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamLaBergereGroup, Reservations at Townhouse Hotel Maastricht, responded to this reviewResponded 14 January 2014

Hi!


Nice review, thank you very much for this! Good to read that you had a great stay in Maastricht, we will show you more next time...!

What a pity that the breakfast was not what you expected. We have the perfect healthy bread, chicken, eggs (scrambled as well) cheese and local apple juice and marmalade, fruit and even the meatloaf is from a local partner. Please tell us what you've missed? Is it a different kind of cereal? I am really looking forward to your advice!

Homemade soup is ready, do we see you next time with us? Thanks again, we really appreciate it.


Kind regards,
Jozet Ringens

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Reviewed 5 January 2014 via mobile

Positive: Although the hotel is next to the central train station, we didn't hear much noise in our bed room, so we were happily surprised about this. Breakfast was good with quite some choices. Staff was gentle and smiling. Negative: Bedroom was very basic, too basic for the price you pay. Further there was not much design for us to discover in the hotel and our room. Maybe we missed something? The room was equipped with a nice Hastens bed but not having even a cloth closet (after mentioning this to the reception, we've been told that there were rooms with and without closet), no desk, no fridge/mini bar. Toilet was very small, with some accessories (e.g. soap holder) falling apart and with the access door just next to the bed, not giving any privacy. We paid for parking the car at the hotel and when driving along the central train station we discovered a P + R. So that might have been interesting too to know for parking ('also' not being told at reception). As conclusion, our expectations were definitively not met for the price paid.

Stayed: January 2014, travelled as a couple
1  Thank Anitalianandadutch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamLaBergereGroup, Reservations at Townhouse Hotel Maastricht, responded to this reviewResponded 14 January 2014

Dear sir / madam,


First of all, thank you for sharing. I am really sorry to hear that your stay was not entirely what you expected.
Great that you take the time to share your experiences. Thank you very much for the feedback, we can do something with it!

Closets are available on request, often they are not used and they are very dusty. That is why we choose for this option. Our typical ‘Maastrichts’ hotel combines design and modern elements with a vintage style. The best-selling chairs from Vitra, new Artifort design, lamps from Floss and Artemide and old ‘Maastricht’ porcelain.

We ask you to contact us, the manager would love to hear from you, so we can clarify this.


Kind regards,
Jozet Ringens

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Townhouse Hotel Maastricht

Address: St. Maartenslaan 5, 6221 AV Maastricht, The Netherlands
Region: The Netherlands > Limburg Province > Maastricht
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
Ranked #6 of 38 Hotels in Maastricht
Price Range: £62 - £160 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Townhouse Hotel Maastricht 4*
Number of rooms: 69
Official Description (provided by the hotel):
Townhouse Designhotel is a unique hotel in Maastricht. You are our guest and not just an overnight visitor. We offer authentic hospitality and southern local coziness, decorated in a modern style. Winner of the IMMENS CSR award 2014! ... more   less 
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