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Designhotel Maastricht
Ranked #8 of 37 Hotels in Maastricht
Certificate of Excellence
Reviewed 14 May 2010

After Reading the reviews on here I didn't know what to expect. Everything was great, quick checkin, nice room, nice decor, big bathroom. Nice bar downstairs. Good breakfast. Would stay again for sure.

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Thank TonyW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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262 - 268 of 1,597 reviews

Reviewed 15 January 2010

The only plus of the hotel is the location and entrance hall which has nice scent in the air. The staff could not be less bothered with our arrival, it was not a nice welcome nor good bye from them. My partner had a birthday and as they said they have some offers but they cannot do anything for us now, not even mention "happy birthday". Room was cold in design as well as temperature. The bed is next to the door so you walk in with dirty boots straight to sleeping area and then you can procede to empty space with a desk at the end of the suite. The doors to the rooms have no sound isolation and they close with a loud slam, which was very exciting around 4 am Sunday morning, when most of the guests were coming back to their rooms.
There was exactly 1 of each wasching products although it is a room for 2, 1 sugar and 2 tea bags, excellent quality like for a suite 145 euro a night. We were happy not to pay extra for the breakfast and not to pay extra for the late check out, just to get out of there and not to be back. Would not recommend it to anybody, there must be better options than Eden hotel.

  • Stayed: January 2010, travelled as a couple
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Thank Dawia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 November 2008

Very well located in Maastricht. Interesting decor in the public areas. We found the staff to be friendly and competent. However the room was small, there is no desk to use a laptop on. No lights available for reading if your partner is asleep unless you want to read sitting on the toilet. Noise insulation was very poor. No room thermostat to control the heating. No wardrobe to hang clothes. No double bed, there was 2 beds pushed together with individual duvets. Bathroom was well apointed however the main towels were quite small. This room is not one that you would spend any time in other than to sleep. Overall the quality of the room / hotel just does not justify the rates that are charged. We would not return.

  • Stayed: November 2008, travelled as a couple
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1  Thank PaulDAmsterdam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2008

I stayed twice in this hotel and both experiences were bad. The staff at the desk were rude and very unhelpful. The breakfast waiters are only interested in your room nr for billing.

The rooms are stuffy and too hot, when the weather is warm. Bathroom and bathtub were not cleaned well.

  • Stayed: August 2008, travelled on business
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Thank DutchGuys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2008

Some rooms come equipped with comfortable Hastens beds, which I'd highly recommend. Minimalist design elements add a modern feeling to this hotel. However, I'm a huge fan of design hotels, and for the price, this one is lacking. The room was clean, but carpets in the hallways were extremely dirty. Convenient location near the train station, just a short walk from the city center.

The room was remarkably empty (no laundry bags, no minibar, no closet, etc.) These things could be ordered from the front desk, but this was a bit of a pain. Service at the front desk was poor and very slow. In addition, the staff were unaware of the offers listed on the internet. Breakfast and parking were not included in the rate, and these were costly additions.

All in all, expensive and not worth the price. However, if you can get a deal on the rooms with Hastens beds and you have a bad back, it may be worth your while.

Stayed: November 2008
1  Thank Wanderfool44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2008

Me and my partner went to this hotel for new years eve, to celebrate this in Maastricht. We booked the Italian package with a Vespa scooter and breakfast. When we arrived no one welcomed us, so we asked whether we could check in. Unfortunately our room was not ready yet so we had to stall our suitcases somewhere. We planned to use the scooter so we had something to do, however we were told we could only use this untill 6 PM, (which was ofcourse not mentioned to us when the booking was made).

When we came back we were sent to a room, which was HORRIBLE, there was a half open bottle of water in the bathroom, which was obviously NOT CHECKED by the roomservice supervisor and the room was horrible. There was hair on the pillow and the safetybox was standing on the ground, it was a nightmare. Therefore I went downstairs and asked for another room, as I was not planning to celebrate new years evening in this ugly room. We were send to another room which was a little bit better (a.i. no empty bottle), however the state of the room is not what we call state-of-the-art. I think the last time they did a renovation was at least 10 years ago.

Just let me tell you one thing, it is a waste of money. I work at an eventcompany and organise at least 300 events throughout Europe for which I am familiair with lots of hotels and I would never recommend this hotel to one of my clients or friends, I would tell them not to go here.

R. ten Hove

  • Stayed: December 2007, travelled as a couple
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2  Thank Roozzzje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2008

We stayed in this hotel one night. The room was very small. no closet, a terrible bed. The safe was on the floor. You could put your things in there, and then take the safe with you or someone else could do that too. It looked more like a hospitalroom than a hotelroom.
When we got back in the hotel late that night, we had to ring the doorbell. The guy who opened the door was everything but friendly and when we asked him as a joke if we had woke him up, he just said yes. We couldn't see if he looked sleepy, since he had turned his back on us the minute he opened the door. Wauw, he made quite an impression...
Breakfast was fun too. We had to wait to be seated, because the girl was too busy having fun with her colleagues. The buffet was everything but special and we left in a rush, just to get away from there.
This hotel was absolutely no value for money, we will never go back here.

  • Stayed: March 2008, travelled as a couple
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1  Thank Dutchtraveler78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Designhotel Maastricht

Address: Stationsstraat 40, 6221 BR Maastricht, The Netherlands
Region: The Netherlands > Limburg Province > Maastricht
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Family Hotel in Maastricht
#4 Luxury Hotel in Maastricht
#9 Romantic Hotel in Maastricht
Price Range: £72 - £195 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Designhotel Maastricht 4*
Number of rooms: 105
Official Description (provided by the hotel):
Designhotel Maastricht is just a few minutes’ walk from the central station. The hotel is in the heart of the trendy Wyck district, known for its unique fashion boutiques, delicatessens, antique shops, interior and design shops and art galleries. The old city centre is within walking distance; ideal for a city walk along the Markt, Onze Lieve Vrouwebasiliek, ‘t Bassin and Vrijthof, enjoying a terrace cafe along the way. ... more   less 
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Also Known As:
Eden Designhotel Hotel Maastricht
Maastricht Eden Designhotel Hotel

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