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“Autumn Break”

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Crowne Plaza Maastricht
Ranked #9 of 37 Hotels in Maastricht
Cardiff
Level Contributor
92 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Autumn Break”
Reviewed 20 October 2013

Stayed booked two rooms for 4 nights, good location and well presented Hotel, needed a bit of TLC in some areas, but the staff first Class. Bathroom needed a little attention, I did point this out to the staff on departure,could do with some attention in some parts.The breakfast was all in the package and it was very good. The only drawback was no tea pot at Breakfast. Europeans still don't get it you need boiling water to brew tea! Room tax and parking adds up to quite a lot at the end of the stay and perhaps the City should look at this but be prepared. This is a drawback of staying in Maastricht. The City is great and the Hotel is ideally placed to explore. Hotel staff 10/10. I would book again and recommend it also.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank RalphCardiff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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673 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (111)
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Ville D'Avray, France
Level Contributor
169 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 18 October 2013

I have to disagree about the hotel being outdated. I thought it was quite nice and roomy. Beautiful views of the river most of the day. Food was fine for a buffet. Best benefit was the location. You are in the heart of the city and a 10 minute walk across the river for fantastic shopping! There is a hibachi steak restaurant attached to the hotel, but you wouldn't know it unless you walked around. Added bonus was a sleep aid kit which consisted of pillow spray and aroma therapy. Nice touch!

Room Tip: Riverside, at least 3 or 4th floor. Avoid the ground floor.
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  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Kalisa12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lausanne, Switzerland
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 October 2013

A very good located hotel over the Maas river within a nice neigborhood with small charming restaurants and small antiquaires. The room was a bit outdated and the bathrooom not within a Crowne Plaza standard based on my previous experiences with this hotel chain. O booked without breakfast considering it to be pricy. I would rather recommend going to the coffee shop across the square, very nice and trendy, and also much cheaper.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Harold H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crowne6221, Manager at Crowne Plaza Maastricht, responded to this review, 18 October 2013
Thank you for staying with us and providing us with your valuable feedback. I am pleased you liked the location and noticed the cleanliness of our property. I am sorry we were not able to exceed or at least be at par with your expectations. Rest assured that your comments will be reviewed by our team and take actions accordingly. Your business is valued and we hope your future travel plans will continue to Crowne Plaza.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bucharest, Romania
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 6 October 2013

Attended a conference in the hotel and I can only say very good things about the conference room, services and the location of the property . GREAT !
Food was very good and the service top :)
Definitely a good choice.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank OvidiuDeme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 October 2013

Stayed with hubby and second room for 2 adults & 2 kids. Hotel close to train station - rooms ready prior to check in time. Staff polite & helpful. Standard double room ( with extra big bed). Close to old town, cafés, supermarket. Would definitely stay again.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kiriwaitai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, Connecticut
Level Contributor
185 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 26 September 2013

I used to stay at this hotel frequently when I traveled on business to Maastricht, but this was my first visit in about five years. The hotel has received a facelift in the common areas since my last visit. The rooms look about the same as they did when I last visited, which is to say that they are somewhat dated. On a positive note, the rooms are clean, and the shower has plenty of hot water. The TV has plenty of international channels in various languages.

On a negative side, internet access, breakfast, and parking are all a bit expensive. On a positive side, the location cannot be beaten in Maastricht. The hotel is on the River Maas, and everything downtown on both sides of the river is within easy walking distance. This hotel was my home away from home when I used to visit Maastricht more frequently, and I make it a point to stay here whenever I visit Maastricht.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Greg A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 25 September 2013

The Crown Plaza in Maastricht is right on the banks of the River Maas, and while my room was small it had a little balcony from which I could view the rooftops of Wyck. I thought it was pretty special, even if I couldn't actually see the Maas from where I was. The view was spectacular though from the hotel restaurant. The hotel itself is looking a little tired but this didn't detract from my experience at all. The hotel staff were very helpful particularly with my requests to locate a nail salon for minor repairs. I was disappointed with the vegetarian options on the restaurant menu though. Breakfast was the usual fare with some cooked options. The hotel is within walking distance of most things although it's rained most of the time I was I town which was dissapointing but this just means I will need to go back.

  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank meejayne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Maastricht

Property: Crowne Plaza Maastricht
Address: De Ruiterij 1, 6221 EW Maastricht, The Netherlands
Phone Number:
Region: The Netherlands > Limburg Province > Maastricht
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#5 Luxury Hotel in Maastricht
#9 Family Hotel in Maastricht
#9 Business Hotel in Maastricht
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Crowne Plaza Maastricht 4*
Number of rooms: 144
Official Description (provided by the hotel):
Hotel Crowne Plaza Maastricht is the best hotel to stay in the centre of Maastricht, the city of the Maastricht treaty. The hotel is unique and quiet situated on the river Maas, in the city centre. Crowne Plaza Maastricht is easy accessible and has its own underground car park.Crowne Plaza offers luxuriously regular rooms as well as Clubrooms on a 5-star level, all equipped with air conditioning and high-speed internet.You are sure to find excellent wining and dining in the hotel's restaurant 'de Mangerie'. The kitchen team prepares Mediterranean as well as local cuisine with fresh seasonal products.In addition the hotel offers 9 meeting rooms for gatherings up to 400 peoples, dinners up to 700 peoples and parties up to 1500 peoples. Here too, service is of primary importance and the staff goes just that step further when advising their guests.You find the historical city centre, were the bars with the famous terraces, shops and restaurants are situated, within walking distance. In short: Hotel Crowne Plaza Maastricht is the address for a wonderful stay and a successful gathering!Special events during the year in Maastricht: TEFAF:The European Fine Art Fair, Carnival, Preuvenemint, concert of André Rieu, Winterland. Pursuant to the Dutch legislation regarding the ban on smoking the hotel is entirely non-smoking by 1 July 2008. ... more   less 
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Also Known As:
Maastricht Crowne Plaza

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