I've used Novotel Maastricht many times, was always my hotel of choice when visiting town ( which is usually 2 to 3 times a year). They have recently refurbished the reception and bar area, which looks nice and fresh, if not a little lacking in atmosphere. However we saw a marked drop in service. On a busy Friday (The spa GP weekend) at 5pm only 1 person was manning check in and we queued for some time, whilst friendly he wasn't very quick. We then had problems with the shuttle bus, the hotel favouring non checked in guests and the cab they booked failed to turn up so i had to drive us all in to town for dinner one evening. The rooms are starting to tire and the maids did not fully replenish the rooms. It didn't help that the fire alarm went off at 5am one morning either. Very disappointed it seems to be going backwards !
- Official Description (provided by the hotel):
- Novotel Maastricht is situated on the edge of Maastricht city centre, close to the Maastricht Exhibition & Congress Center (MECC). The Novotel Maastricht is ideal for business trips and weekend breaks, and can be easily reached by car or public transport. There is a Shuttle bus to the city center, central train station or MECC. The Novotel Maastricht welcomes children, and in the summer months you can enjoy the heated outdoor swimming pool. ... more less
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- Also Known As:
- Maastricht Novotel