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“A Great Visit, Once Again”

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Novum Hotel Apple Park Maastricht
Ranked #18 of 37 Hotels in Maastricht
Lytham
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“A Great Visit, Once Again”
Reviewed 7 July 2013

This is the letter I sent to the General Manager following my most recent visit:-

I am writing to thank you for the excellent hospitality we enjoyed at the Applepark last weekend, when I came to collect my younger son from University (and take in an Andre Rieu concert as a bonus).


It was particularly kind of you to offer us a free upgrade, not least because it allowed Jon to finish his draft thesis in pleasant and productive surroundings.


The service, food and beverages were all up to your usual high standards and make for a very enjoyable trip, and whilst it is unlikely that we will ever again make three visits in one year, I do hope we will be back to this charming city and your friendly and welcoming hotel before too long.

  • Stayed June 2013, travelled with family
    • Value
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    • Sleep Quality
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Helpful?
1 Thank Martin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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466 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
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  • English first
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English first
Doha, Qatar
Level Contributor
552 reviews
143 hotel reviews
common_n_hotel_reviews_1bd8 210 helpful votes
Reviewed 20 June 2013

we were on a road trip when we decided at the last minute to stop in to this hotel. The staff were all very friendly and professional. The room was good, Not to fancy but needed nothing else really. It was a nice pleasant relaxing stay. Parking is free near the restaurant and there is the option to enter the payed parking area as well. we did not eat there so we have no opinion on that but upon check out we did notice that the restaurant was quite full.

  • Stayed June 2013, travelled as a couple
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Helpful?
1 Thank B787skipper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Camborne, United Kingdom
Level Contributor
45 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 16 June 2013

The hotel is located beside the football stadium. The interior is ok but a bit basic too much steel and concrete. Sadley the bar closes at 11. The breakfast for 15 Euros is was ok but teh sausages and scrambled eggs where awfull.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Cornboy495040
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gouda, The Netherlands
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 June 2013

First of all I would like to tell you all that my commentaries here are all true. My partner and I booked one night at Apple Park Golden Tulip in Maastricht via hotel aanbiedingen also known as hotel deal inclusive breakfast. When we arrive at hotel the staff seemed very professional and friendly. The hotel room was reasonable without any luxury. Parking was the first surprise to us because although there is a free parking area nearby, they gave us a hotel parking electronic card and at the time we did our checkout I was informed I need to pay 15 Euros for it besides city tax and service charge in the amount of 11,10 Euros. During breakfast time I was informed we suppose to have our breakfast called express (1 cup of coffee, 1 fruit juice and a mere croissant)! Instead of the “normal” breakfast just because we booked via hotel deal instead of them and they said the website of hotel deal should inform us what category of breakfast we would be entitled. The attitude of the staff was typical , I mean they pretend they understand our position and at the same time mockers us as if we were two demented golden fish. I read other reviews about this hotel but it was too late to cancel our booking. Despite of all that happened I would say Maastricht city is worth visiting, but this hotel has a bad fame for a long time, and what makes a good hotel is a combination of factors, rather than being a new building or having a good location. We feel disrespected and trapped for both hotel and hotel deal website. Avoid it! The city has much better hotels.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
2 Thank NLTraveller50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Maastricht hotels

Paris, France
Level Contributor
122 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 25 April 2013

The hotel offers a good quality of service as a 3* but definitely not 4*.

- Room are at decent size but has cold dormitory decor.No minibar, No double bed but only 2 twins covered with one big fitted sheet and could be more comfy. The matresses was larger than the boxspring and the bed comes without bed head which makes it really inconvenient to read or watch TV when you are in bed.

- The breafkfast was simple and not so many choice. we had to wait sometime before some stands get refilled.

- Staff helpful and professional.

- Location a bit outside the city and along a highway so not really convenient without a car (there are plenty of parking places) unless you got a bike which we rent over for two days.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ACVK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level Contributor
117 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 21 April 2013

I stayed only for one night and considering I had pretty basic needs, the hotel was fine. I found the service allright, but nothing special. The room was clean, but a little clinical. It is located just off the highway, so for people driving through looking for an easy spot to crash, this will do. There is paid parking, which irritated me considering this is in an area with lots of space and no need to pay really. However, about 300 meters from the hotel is a parking area that is free and seems safe enough.
Don't think I'll be back though, I think the price is just to high for a budget, roadside style hotel.

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Kevernscott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shepperton, United Kingdom
Level Contributor
148 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 11 April 2013

We really enjoyed our stay at this hotel and would definitely go back again. It is a little out of the way but it is only a 20 minute walk from the hotel to the town centre (once the hotel showed us the shorter route).

The hotel arranged bike hire for us (they actually had two bikes on site) at a cost of E11.50 per day: they were good quality bicycles too. There are plenty of places to see by bicycle and it is very safe to cycle around Masstricht - probably the easiest way of the seeing the city and surrounding areas. Gronsveld is a nice place to go to - they even have a windmill. We also cycled around the St Pietersberg area and visited the fort and caves there - well worth a visit!

We didn't eat at the hotel as the restaurant and breakfast was very expensive - we found plenty of places to eat much more cheaply. I really recommend the Pannenkoeken & Meer restaurant on the Markt Street (by Burger King and McDonalds) - they do a huge range of pancakes and a huge breakfast for only E6.95.

The hotel room was clean and well-equipped, and the free Wi-Fi was very reliable and much appreciated. The room was also very quiet; however the beds were not very comfortable - especially the horrible square pillows which gave hardly any support at all. Also, the ledge behind the bed is very annoying, as it makes it impossible to sit up in bed and read/watch tv.

The staff at the hotel were all really friendly and very helpful and were always willing to help.

Overall I really liked the hotel, despite the beds, and would stay here again in the future.

  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank DawnEast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novum Hotel Apple Park Maastricht

Property: Novum Hotel Apple Park Maastricht
Address: Pierre de Coubertinweg 3, 6225 XT Maastricht, The Netherlands
Region: The Netherlands > Limburg Province > Maastricht
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#11 Luxury Hotel in Maastricht
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novum Hotel Apple Park Maastricht 4*
Number of rooms: 165
Official Description (provided by the hotel):
The Novum Hotel ApplePark Maastricht offers Dutch comfort combined with elegance and comfort. The 165 rooms are functional, but stylishly furnished and have bath, shower and WC and cable TV. The hotel is located in picturesque surroundings on the edge of the historical center of the city. It offers 2 terraces, free Wi-Fi throughout the hotel, and all rooms include a flat-screen TV and extra long beds. A rich buffet breakfast is served in our breakfast restaurant. In our Dreamz restaurant we offer different dishes and beautiful wines seven days a week. ... more   less 
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Also Known As:
Golden Tulip Maastricht
Maastricht Golden Tulip

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