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“very friendly staff, but hotel outside city”
Review of NH Maastricht

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NH Maastricht
Ranked #12 of 38 Hotels in Maastricht
Certificate of Excellence
GreenLeadersGold level
Stockholm, Sweden
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“very friendly staff, but hotel outside city”
Reviewed 9 September 2010

Staff was very very friendly (Dutch people are friendly in general).

Breakfast was buffet and good. Plenty of choice and nice restaurant.

We booked the saunafacilities but were disappointed. I can not recommend it. It had the atmosphere of a public swimmingpool. There was no jaccuzi but only two very noisy bubblebaths.

We booked superior rooms, which were ok, modern decorated.

The only bad thing was the location. For tourist it is not very good located. It's outside the city, so we took each time the train to the city centre, this was the quickest way. If you took the bus, it took very long and there are not much busses.
For businesstrips it's ok.

If I would return to Maastricht I would choose a hotel in the city centre.

  • Stayed August 2009, travelled with friends
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank gamlastan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Hamburg, Germany
Level 4 Contributor
40 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 10 August 2010

I stayed at NH Maastricht for one night while conferencing at the MECC convention center. The one really great thing about this hotel is its location just a couple of steps away from the MECC. Otherwise it's just another average chain hotel.

Having stayed at a couple of Spanish NH properties before, I must say that I was quite a bit disappointed with the Maastricht one. Interior and room designs, as well as breakfast buffet are unfortunately not of comparable quality. The restaurant had a relatively poor choice of a la carte meals and the service was awfully slow.

  • Stayed February 2010, travelled on business
    • Value
    • Location
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Helpful?
1 Thank manolituca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield, UK
Level 6 Contributor
643 reviews
156 hotel reviews
common_n_hotel_reviews_1bd8 397 helpful votes
Reviewed 20 June 2010

This is not the most luxurious hotel in Maastricht but it represents good value for money considering the size and quality of the rooms.
It is out of town and is adjacent to the MECC conference centre and the main hospital in Maastricht. If you are coming by train to Maastricht, make sure you change at the main station and get the train to Maastricht Randwyck. It is 3 minutes from the main station to Randwyck. On exiting the Randwyck station, turn right and the hotel is 5minutes walk on your right. (Alternatively get a taxi from the main station - it is 7.50 euro and is 10min ride).

If I was coming to the MECC or the University Hospital, I would definitely stay here again as the location is so ideal for both of these.

If however I was coming as a tourist, I would try and find a more central hotel.

  • Stayed June 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank md1mm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Athens, Georgia
Level 4 Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 18 May 2010

I spent 4 nights at the NH Maastricht for a conference at the MECC. By far the location is one of the biggest problems I had, which is partially due to the conference organizers. The rooms are OK but too similar to most average US chain hotels, think Comfort Suites. The service was poor. Our first morning we went down to breakfast and I asked how much it was. It was buffet only and the hostess asked my room number. She said breakfast was included. After that, some other colleagues said breakfast wasn't included so the next morning we went down again and I asked specifically if breakfast was additional to the room rate and the hostess again said no, it was included. I and my colleague both asked and she said again, it was included.
After this breakfast, I decided to get a copy of my bill to see if it was being charged and it was...19 euro per person per morning! So for 2 people for 2 mornings we were racking up 76 euro for breakfast for some ham and cheese and fruit (almost $100). When we brought it up to the guest services they argued with us. We finally resolved it by having them take off 2 breakfasts and we pay the other 2. I don't mind paying to eat but if I had known it was going to be 19 euro, I wouldn't have gone. I felt they had intentionally misrepresented their policy.
With such a beautiful town and much more interesting hotels, I would not recommend the NH Maastricht.

  • Stayed May 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Treehouse44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheltenham
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 July 2009

In summary, the room was what you would expect from an NH hotel and the staff friendly and restaurant ok.

My big issue was the gym. It is in their basement so like most business travellers just went in said my room number to the guy on reception and went for a run.

Only on check out did I find that it was 15 euros a visit! It was explained on check out that it was privatley owned but the reception do not advise you of this on arrival and neither does the man who owns the gym.

They claim there are signs on the door of the gym but I did not see them (and to be honest would never look for such things!) so I hope following my complaint this has changed

Stayed June 2009, travelled on business
Helpful?
2 Thank KIRBIN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Romania
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 May 2009

I stayed just for 3 days, but the time was enough...this hotel makes all money.The room is very spacious, very clean and very welcoming. The bathroom was clean as well and we have a complimentary set of cosmetics and stuffs in the bathroom. The breakfast was probably the most various and rich i ever saw in all my trips. The location...its bit out of the way...let's say abt 15-20 mins walking to city centre. For nonwalkers, there's a bus stop right in the front of the hotel( u will have to wait some mins between buses).

  • Stayed August 2007, travelled as a couple
    • Value
    • Location
    • Rooms
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Helpful?
Thank viocor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maastricht, The Netherlands
Level 6 Contributor
235 reviews
203 hotel reviews
common_n_hotel_reviews_1bd8 413 helpful votes
Reviewed 12 October 2008

The NH Hotel Maastricht is located south of Maastricht adjacent to the MECC convention center and convenient to the University Business School and Medical Center. It is a large institional hotel with substantial business patronage, confortably upscale in the style of larger american chains. The hotel is convenient to the main highway through Maastricht, and is a short walk from the train station. There is parking beneath the hotel: you must get a permit before you try to pull into the garage.

Checkin and checkout is a bit slow: the desk is understaffed and gives priority to fielding telephone calls while guests queue up. Newspapers and sundries are also sold at the desk. There are elevators to the rooms and conference areas: there are two restaurants and a bar on the main floor, and a small fitness facility and public internet station one floor down.

Rooms are comfortable: I took an upgrade to a Superior Room for somewhat nicer decor and in-room coffee and tea facilities. The king bed was nice, and the room had minibar, safe, cable TV (no CNN or Fox), and wireless internet (for a daily fee through Swisscom). The bathroom was clean and well-stocked, and the shower had good hot water and pressure. The hotel is in an area of offices and parks, so street noise was not a problem.

The hotel serves a large breakfast buffet which seems expensive; get it included in the room if possible. The buffet is well stocked with bacon and effs, pastries, yogurt and cereals, fruits and juices, meats and cheeses. There is a separate area for coffee: try to avoid the hours when most people are there as it does get crowded. The staff does an excellent job of keeping things stocked and moving: morning papers are available to read (not take) from a table at the entrance. The restaurants and bars are crowded in the evenings, so, again, pick a time ahead of the rush.

The hotel is several kilometers from the town center, and there are no shops or restaurants in the area. The most convenient way to get into Maastricht is to take the train one hop north to the downtown station: it's about 3.70 euro round trip and drops two blocks from the river at the mains tation.

The NH Maastricht is a solid hotel with comfortable rooms and business amenities. Take time to get into the city for meals and entertainment, avoiding the rush at the hotel.

  • Liked — Convenient to Medical Center; nice rooms, vast breakfast buffet
  • Disliked — Front desk staff too busy, overpriced breakfast buffet, inconvenient to town
  • Stayed October 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank DaveH-ExPat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about NH Maastricht

Property: NH Maastricht
Address: Forum 110, 6229 GV Maastricht, The Netherlands
Region: The Netherlands > Limburg Province > Maastricht
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#3 Green Hotel in Maastricht
#4 Business Hotel in Maastricht
#6 Family Hotel in Maastricht
#7 Luxury Hotel in Maastricht
#8 Romantic Hotel in Maastricht
Price Range (Based on Average Rates): £
Hotel Class:4 star — NH Maastricht 4*
Number of rooms: 275
Official Description (provided by the hotel):
Located next to the Maastricht Exhibition and Congress Center (MECC) and the Randwyck Railway Station, and directly outside the historical city center, the NH Maastricht provides a sophisticated gateway for business and culture. ... more   less 
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Also Known As:
Nh Maastricht Hotel Maastricht
Nh Hotels Maastricht

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