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Kruisherenhotel Maastricht
Ranked #3 of 37 Hotels in Maastricht
Certificate of Excellence
Macon, Georgia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great experience!”
4 of 5 bubbles Reviewed 19 September 2011

Maastricht was recommended to my husband and I as a great place to visit. We were in Germany in June for a wedding a stayed a few extra days. Maastricht did not disappoint and neither did Kruiserenhotel Maastricht. Though we opted for the lowest cost room, it was still very comfortable, plenty of room and one of the best bathrooms (with 2 sinks) in the Netherlands. It appeared they removed the awkard door other previously discussed at the entrance to the room. There was a small closet with room to store luggage and seating area with desk also. The bed and linens were good quality and room very clean. Our view through the small port hole like window was of the lovely garden. The hotel is a great location for shops and dinning (~5-10 min walk). We did not eat at the hotel though reception automatically charged us for breakfast but we simply told them we did not eat at the hotel. It was an experience to sleep at a church. Anyone interested in architecture would appreciate the experience in Maastricht!

Stayed June 2011, travelled as a couple
Helpful?
Thank VanNesBlvd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BGerretsen, General Manager at Kruisherenhotel Maastricht, responded to this review, 11 October 2011
Dear VanNesBlvd,

Thank you for your visit at the Kruisherenhotel Maastricht. We are pleased to read that your stay at the hotel was good and that you enjoyed your room. Thank you for your recommendation on TripAdvisor.

Hope to welcome you again when you visit Maastricht.

Kind Regards,

Berry Gerretsen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,248 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (56)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
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  • Russian first
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English first
Dublin, Ireland
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 14 September 2011

This hotel is beautiful. The modern redesign of the church was remarkable. Rooms are fairly large, huge bathrooms, very clean. The only drawback is that the toilet (separate to the bathroom) was behind a door in the middle of the bedroom, which doesn't provide much privacy.

  • Stayed December 2010, travelled with friends
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank cailindeas2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BGerretsen, General Manager at Kruisherenhotel Maastricht, responded to this review, 26 October 2011
Dear cailindeas2,

We would like to thank you for staying at the Kruisherenhotel Maastricht. It is very nice to read that your stay in the room was good en that you have enjoyed the redesigning of the church. We regret the fact that you didn’t have the privacy in the toilet as probably desired.
We want to thank you for taking time reviewing on TripAdvisor. We hope to welcome you in the near future in the Kruisherenhotel Maastricht.

Kind regards,

Berry Gerretsen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Luxembourg City, Luxembourg
Level Contributor
143 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 bubbles Reviewed 14 September 2011

We stayed at this hotel for 2 nights over a weekend getaway. It was very romantic and beautifully decorated. The room was very modern and a very interesting contrast to the hotel, we really liked it. We also enjoyed the bar downstairs. It is very well situated and just a few steps away from the center and perfect for touring or walking to a restaurant or to have a drink in town. I highly recommend this place if you're visiting Maastricht.

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank guan66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BGerretsen, General Manager at Kruisherenhotel Maastricht, responded to this review, 26 October 2011
Dear guan66,
First of all thank you for staying at the Kruisherenhotel Maastricht. It is very nice to read that your stay in the room and the hotel was romantic and well decorated. Pleasant to read that the location of the hotel is well situated in the city of Maastricht and that you have enjoyed our Wine Bar Rouge&Blanc. We want to thank you for taking time reviewing on TripAdvisor. We hope to welcome you in the near future in the Kruisherenhotel Maastricht.

Kind regards,

Berry Gerretsen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Antwerp, Belgium
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 21 August 2011

I already knew Maastricht to be a great city and stayed in some nice hotels there but this one exceeded all my expectations! The hotel is situated in an ancient church that has been remarkably well redecorated. Everything is present to make your stay as excellent as possible: superfriendly service, beautiful rooms with comfortable beds, quiet surroundings. We ate at the hotel restuarant and were very pleased about the quality of food, service and wine. This hotel is a definite must go when you visit Maastricht!

  • Stayed August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Rambo73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BGerretsen, General Manager at Kruisherenhotel Maastricht, responded to this review, 22 August 2011
Dear Rambo73,

First of all thank you for staying at the Kruisherenhotel. It is very nice to read that you used and enjoyed not only our Hotelrooms but the Kruisherenrestaurant as well.

Hope to welcome you again when you visit Maastricht.

Kind regards,

Berry Gerretsen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geel, Belgium
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 6 August 2011

We stayed in this converted church/convent for one night.
The staff was friendly and helpful and the hotel is ideally located in the city center of Maastricht (near 'Het Vrijthof' and the shopping streets).
The room was clean and comfortable and the bathroom was huge. We had 2 separate mattresses and duvets which gave us a good night sleep but otherwise there was a problem to darken the room properly.
The breakfast buffet was overwhelming.
If you are a design lover this is the place to be!

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Alexacasper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BGerretsen, General Manager at Kruisherenhotel Maastricht, responded to this review, 13 August 2011
Dear Alexacaspar,
Many thanks for writing a review about your stay. We are happy to read that you had a pleasant stay in our Hotel, and enjoyed the central location.

We hope to welcome you again in Kruisherehotel Maastricht,

Kind regards, Berry Gerretsen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tel Aviv, Israel
Level Contributor
93 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
3 of 5 bubbles Reviewed 30 July 2011

Stayed there for two nights end of July. The building is impressive and also the design of the rooms has a Whow !!factor but soon you find it's not designed to be practical, only to look good.
The reception staff efficient is the correct word,,, smile and friendly does not come into the job description apparently.
The room number 14 was on lower floor and had to walk past some sort of extension of the kitchen with trolleys and storage in the corridor on the way to room ( and kitchen smell of cooking fish on the first night.
The rooms quiet and beds comfortable, but can't say how many people want to sit in bathroom and watch themselves in full length mirror. The double glass doors are clumsy and one always seemed to get in the way of the other . If someone is having a shower bath then the whole room is filled with noise and steam as there is not roof to the shower bath are although its separated off from the room.
For the price ,,, you expect a few perks ,, internet NOT free in rooms and also the breakfast an exorbitant price.
IN short impressive buildings could be so much better with some smiles from staff , not using the room corridors as extra storage for kitchen, give a few perks like internet and for havens sake catch yourselves on at breakfast prices,,,25 euro! everyone I meet there ate outside the hotels at nearby coffee for half the price and double the quality.

  • Stayed July 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank ebarav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BGerretsen, General Manager at Kruisherenhotel Maastricht, responded to this review, 8 August 2011
Dear ebarav,

Thank you for your comments regarding your stay in the Hotel.

The open 'structure' of our rooms is part of the concept we have.
The glass doors in the rooms are their inorder to make sure you have a quite sleep in our Hotel.

We do offer free Wifi in the lobby, restaurant, bar and library.

Kind regards,

Berry Gerretsen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 17 July 2011

We stayed here during the Andre Rieu concert weekend. I cannot say enough to praise the staff in their various capacities. Such friendliness and so willing to offer assistance. Room was above average in decor with a super comfy bed. Our room was so quiet, you could hear a pin drop. Separate toliet and double basins in the bath speeded up getting ready in the morning. Breakfast was excellent and we had a special Andre Rieu dinner to enhance our special evening. Very expensive, but so worth it. Excellent food, wine, presentation and such professional service. Wonderful!

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank MysticTravelerLee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BGerretsen, General Manager at Kruisherenhotel Maastricht, responded to this review, 8 August 2011
Dear MysticTravelerLee,

Thank you very much for the nice review, about your room and our Hotel.

We want to thank you for taking time reviewing the Hotel on TripAdvisor.
Hoping to welcome you in our Hotel in the near future or next year during the concert.

Kind regards,

Berry Gerretsen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kruisherenhotel Maastricht

Property: Kruisherenhotel Maastricht
Address: Kruisherengang 19-23, 6211 NW Maastricht, The Netherlands
Region: The Netherlands > Limburg Province > Maastricht
Amenities:
Bar / Lounge Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in Maastricht
#1 Family Hotel in Maastricht
#1 Romantic Hotel in Maastricht
#3 Business Hotel in Maastricht
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Kruisherenhotel Maastricht 4*
Number of rooms: 60
Official Description (provided by the hotel):
Entrance of the Kruisherenhotel, an ancient monestary and church converted in a hotel and restaurant ... more   less 
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Also Known As:
Kruisherenhotel Maastricht Hotel Maastricht
Kruisherenhotel Hotel Maastricht
Maastricht Kruisherenhotel Hotel

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