We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Magical Hotel in Great City”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Kruisherenhotel Maastricht
Ranked #4 of 38 Hotels in Maastricht
Certificate of Excellence
Reviewed 28 May 2013

Had the opportunity to spend 5 nights in this wonderful hotel in a vibrant city such as Maastricht. Although I had read the reviews and viewed pictures of the hotel neither do justice to the amazing transformation this former church has undergone. When you first arrive at the hotel the stunning entrance tunnel is the only sign that a hotel is actually contained within the walls. The developer has gone through great pains to ensure that the historic interior of the church has not been impacted. All of the new features such as elevators, restaurant and even the lobby bathrooms(you must check them out) are built away from the original walls. A true wonder of engineering and design. Also the center courtyard has to be experienced especially at night.

The reception staff were friendly and helpful down to the smallest details. We had booked a prestige king room(404) which as it turned out was located in an annex building to the rear of the church. It was actually quite spacious although the street was a bit loud. While we were disappointed that we were not in the main building we actually felt as if we were staying in our own private apartment. We loved the no door bathroom including the spacious tub and separate shower. It made the whole room seem cozy and intimate somewhat spa like. There was turn down service each night and water left in the rooms along with slippers and a robe. The bedding was a bit unusual in that the "king" was in reality two beds pushed together with a crack between them with individual very comfortable duvets. The space that the bed occupied was designed to fit a king bed so it was rather curious why they chose to put this configuration together although not uncommon for Europe. Also as mentioned in previous reviews, the mattress was not the most comfortable. In a hotel such as this they could have done better with the choice of mattress as well as the toilet tissue which was very coarse and brought back memories of the poor quality hotels in Europe used years ago which was more fit for letter writing than it's intended purpose. One other tip. The breakfast is expensive and not included. However the cost is automatically added to the bill even if you never eat in the hotel. make sure that at check out you have the hotel remove the charge. There is a much cheaper alternative, Panos around the corner from the hotel for take out or coffee which is not readily available at he hotel. The hotel is a short walk from the main square of Maastricht with many restaurants and cafes. Make sure to amble through the pedestrian friendly streets of fine shops, cafes and bars toward and across the river. The city is clean, safe and quiet. Better yet rent a bike or scooter and travel as most locals.

Although the hotel could improve in some areas it is nonetheless one of the most unique hotel experiences you will ever have. It is well worth a visit either as a guest or to experience dinner or a drink under the stain glass windows and dome.

  • Stayed: May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Tricar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (1,450)
Traveller rating
Traveller type
Time of year
Language

349 - 355 of 1,450 reviews

Reviewed 18 May 2013

Beautiful converted monastery, authentic in details and breathtaking. Great staff, friendly, courteous. Room very modern with beautiful view of manicured grounds. Walking around hotel was very comfortable on cobbled streets, with great restaurants and shops. Dined at the hotel restaurant as well as breakfast. Three course dinner with wine pairings is highly recommended. Definitely would stay again.

  • Stayed: April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Amy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 April 2013

Never been to Maastricht before; picked the Kruisheren from trip advisors positive reviews about the way the monastery had been so cleverly converted into an unusual hotel.
In our opinion the designers ruined a beautiful old building with garish accent colours and modernistic (IKEA) furnishings. The room, a former monks's cell we were told, was awkwardly laid out without much apparent thought to functionality.
We had wanted to have dinner but they could not accommodate us as they had two large groups, but from the quality of the breakfast (hotplate buffet, conference hotel style) we are glad we found dinner elsewhere. At 30 euros each for breakfast and the price paid for room we found this hotel overpriced and unattractive.
The staff were uniformly helpful and pleasant so this is not a complaint; just goes to show you that tastes differ and there may be others considering the hotel who might not agree with those reviewers who found the place attractive to look at.

  • Stayed: April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank jmtjabula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BGerretsen, General Manager at Kruisherenhotel Maastricht, responded to this reviewResponded 25 April 2013

Dear Jmtjabula,

Thank you for reviewing your stay. It is disapointing to read that the Hotel interiour did not fulfill your expectations.

However we appreciated the service from our staff, please visit Maastricht agian and come enjoy our restaurant!

Kind regards,

Berry Gerretsen

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2013

this is a place one should stay when going to maastricht. great rooms,great design, great service, great breakfast. all perfect. try to get a room on the inside, they are a bit quiter than on the outside. you cannot beat the price/quality ratio with this place. try it, you will like it.

  • Stayed: April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank guylux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BGerretsen, General Manager at Kruisherenhotel Maastricht, responded to this reviewResponded 25 April 2013

Dear guylux,

Thank you for the nice words about our Hotel.

Feel free to add special request to your enxt reservations such as a room overlooking the courtyard or the garden.

Kind regards,

Berry Gerretsen

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 April 2013

if you are looking for a different place to stay or if a special occasion asks for a special place.... try Kruisherenhotel Maastricht. A 15th century abbey church turned into a 5* hotel combining hightech and design with history and the abbey church. Although the church and monastery structure have some limitations and might some aspects be less ideal... we had a very good time. Central location, good food quality, nice bar, friendly staff and good a place for small meetings.

Room Tip: some rooms have stairs and are not accessible for disabled persons or persons with walking problems...
See more room tips
  • Stayed: April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Filip V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BGerretsen, General Manager at Kruisherenhotel Maastricht, responded to this reviewResponded 25 April 2013

Dear Filip V,

Thank you for your review, we are delighted to read that you enjoyed our Hotel.

The building has limitations and on the otherhand it is a gift from History.

We hope to welcome you agian!

Berry Gerretsen

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 April 2013

Descent hotel, but nothing spectacular. Perfect location! Breakfast is nice if included in the room price, otherwise 30€ is expensiv! The restaurant is very stark, no cosy feeling! But the bar is really nice. Good refurbishment of a church.

  • Stayed: April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Riemst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BGerretsen, General Manager at Kruisherenhotel Maastricht, responded to this reviewResponded 25 April 2013

Dear Riemst,

Thank you for reviewing your stay in the Kruisherenhotel.

Kind regards,

Berry Gerretsen

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2013

As the hotel appeared in a lot of magazines, I was sceptic whether this hotel would fulfill the high expectations. The receptionists were very welcoming and provided a very good service. From a design and architectural perspective, the hotel is really very special. We got an upgrade to a Prestige Room as we stayed from a Sunday to Monday. The combination of design and the old setting of the building is a highlight. We only had a snack in the Wine Bar. Certainly, the atmosphere in the restaurant is to be preferred; it looks like booking a table is suggested. The tables in the back of the restaurant are the better ones as the ones in the entry as people going to the hotel rooms stop by. The breakfast is served in this same restaurant. If you miss the restaurant for dinner, you can still enjoy the setting for breakfast with the sun shining through the windows. The service for breakfast and in the bar was not as good as the service provided by the reception in terms of quick attendance. The library and the cloister are must-sees as well. Defnitely a "go" if you can achieve an adequate rate!

Room Tip: Room with a view to the cloister.
See more room tips
  • Stayed: March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TouristbyAccident
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BGerretsen, General Manager at Kruisherenhotel Maastricht, responded to this reviewResponded 25 April 2013

Dear TouristbyAccident,

Thank you for reviewing your stay at the Kruisherenhotel.
We are really glad with the comments about our Front Office team.

We hope to welcome you again in Maastricht, not only beautifull when coverd in snow!

Kind regards,

Berry Gerretsen

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Maastricht hotels
0.6 mi away
Crowne Plaza Maastricht
Crowne Plaza Maastricht
#12 of 38 in Maastricht
756 reviews
0.7 mi away
Beaumont Maastricht
Beaumont Maastricht
#6 of 38 in Maastricht
1,241 reviews
0.8 mi away
Hampshire Designhotel - Maastricht
Show Prices
Show Prices
Show Prices
0.8 mi away
The Dutch
The Dutch
#1 of 38 in Maastricht
494 reviews
0.9 mi away
Townhouse Hotel Maastricht
Townhouse Hotel Maastricht
#7 of 38 in Maastricht
1,384 reviews
0.9 mi away
Kaboom Hotel
Kaboom Hotel
#2 of 38 in Maastricht
617 reviews
Show Prices
Show Prices
Show Prices

Been to Kruisherenhotel Maastricht? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Kruisherenhotel Maastricht

Address: Kruisherengang 19-23, 6211 NW Maastricht, The Netherlands
Region: The Netherlands > Limburg Province > Maastricht
Amenities:
Bar / Lounge Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Maastricht
#1 Luxury Hotel in Maastricht
#3 Business Hotel in Maastricht
Price Range: £156 - £259 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kruisherenhotel Maastricht 5*
Number of rooms: 60
Official Description (provided by the hotel):
Entrance of the Kruisherenhotel, an ancient monestary and church converted in a hotel and restaurant ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Hotels.com, TripOnline SA, Ebookers, HotelsClick, Evoline ltd, 5viajes2012 S.L. and Cancelon so you can book your Kruisherenhotel Maastricht reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Kruisherenhotel Maastricht Hotel Maastricht
Kruisherenhotel Hotel Maastricht
Maastricht Kruisherenhotel Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing