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Hotel Bigarre
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Reviews (190)
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Reviewed 21 April 2014

We stayed at the hotel during our city trip. The hotel has a great location, very near the city centre and everything is within walking distance. The hotel and rooms are beautiful and very comfortable. The bathroom is just nice; has everything you need. The breakfast is very nice, a little bit expensive but everything is freshly baked for you so for that price it is fine. The staff is friendly. The only thing I would mention is that there is no elevator (at least not in our building) so it was a lot of stairs to go to the third floor.

Room Tip: Our room was not reachable by elevator, if you have problems with stairs let the receptionist know when you make a reservation.
  • Stayed: April 2014, travelled with family
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Thank Colinjansen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2014

This hotel is located in downtown and facing the river. It is comprised of a few smaller independent houses. The one we stayed in was still undergoing renovation in some areas. Our room had air conditioning and provided beds for four. The main bed was comprised of two separate beds that were pushed together. Two trundles could be pulled out from underneath for two additional guests. The room was of a decent size but not large. The old windows had additional glass panes set in front of them which provided for good sound insulation. The hotel offers wifi and the quality of the wifi was very good. The room's fittings could use a bit more attention as one light fixture was about to fall from the wall. The sink faucet was shaking. Items we missed were a telephone inside the room, hooks, and toiletries in the bathroom, and a closet with doors. We enjoyed the location close to shopping and dining. The parking street-side was affordable during the night and early morning hours but one needs to feed the parking meter to make sure that one has the stay covered. The staff could be friendlier. The service didn't meet our expectations. The third bed had just the bare pillow and blanket but no linens and we had to ask for them.

  • Stayed: March 2014, travelled with family
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Thank Mianne109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2013 via mobile

The hotel is compromised of four independent houses stitched together as one. The rooms are styled in a classic, late 19th century style. The bathrooms are neat and modern. Free Wi-Fi available.
Staff is friendly, and a good location adjacent to the city centre.

Big disappointment: amazed how thin the walls are. For the two consecutive nights we stayed, some loud and noisy people entered the hallways and came in the adjacent rooms at 5 a.m. and have no idea how disturbing and loud they are. Moreover, one of our beds was very squeaky, which caused us quite some sleep deprivation. Not something the hotel can do about, but it clearly affected our experience.

Stayed: November 2013, travelled as a couple
Thank Chasersz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2013

We found the Bigarre really easily and were able to park overnight really cheaply about five minutes away - not always the case in European cities! From the street the Bigarre looks terrific, old, loads of character. Inside, that continues. The slightly reserved but welcoming reception staff had a bottle of red wine to greet us with! - and our upgrade room had great charm, excellent size and spotless quality. The staircase is perilously steep and there is no lift - but that's a small niggle in such a quaint old building, some of it 17th century when people had smaller feet perhaps ...
The main squares and sights are only a few minutes away - and the river is right outside the door.
Ideal!

Room Tip: We took the upgrade option and were not disappointed...
  • Stayed: October 2013, travelled as a couple
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1  Thank John Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2013

After a nice week stay in one of their apartments, we came back to Maastricht for one night. We decided to try the hotel, expecting the same quality. WE WERE WRONG. Not only was the room not air conditioned - and not big enough for the bathroom door to open without hitting the bed - we were on the back (courtyard) side of the hotel. With our windows open, clouds of smoke from people in the courtyard filled our non-smoking room. These people were LOUD talkers and laughing all night. I requested the front desk staff ask them to keep it down at 2am, he didn't. They stayed out and loud until after 4am, and we left before 5am without having slept at all. I contacted the hotel and Ronald did not help at all. We requested some amount of a refund for unfulfilled services, even got our credit card company involved, and he ignored emails and then hung up on the credit card staffer. DO NOT STAY HERE.

  • Stayed: July 2013, travelled as a couple
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1  Thank lpk1234567890
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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