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“Worst service ever” 1 of 5 bubbles
Review of Hotel Roermond

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Hotel Roermond
Ranked #6 of 7 Hotels in Roermond
Glasgow, United Kingdom
Level Contributor
83 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Worst service ever”
1 of 5 bubbles Reviewed 4 May 2012 via mobile

This has to be the worst hotel I have ever stayed in in 20 years of business travel, terrible service on arrival very rude and unhelpful.
Second evening came down to the bar for a drink, was initially ignored by staff and when I did attract their attention and asked for a beer I was told to wait.......I waited for a few more minutes then left, 11 minutes and still no beer!.

I followed the room instructions to leave used towels in the bath so they would be replaced, I returned to my room this evening only to find those same used towels refolded and hanging over my radiator!!!!!!

I'm still waiting for the manager to contact me and it's now day3...

  • Stayed May 2012
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Nathanearl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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71 reviews from our community

Traveller rating
    11
    28
    19
    3
    10
See reviews for
8
33
5
8
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
marske by the sea cleveland
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed 1 May 2012

Not impressed, intially it looked ok to dine have some lunch but it just did not taste fresh - well presented awful food.
tables and toilets were not to clean.
\Simple would not eat in there again.

Room Tip: not there at hotel roermond pay the extra and stay somewhere nice.
See more room tips
  • Stayed April 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank QUALITY104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Roermond hotels

Germany
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
1 of 5 bubbles Reviewed 11 January 2012

We stayed in the separate bit of the hotel - above the nightclub on a noisy street - AWFUL - so loud we could nto sleep.
Bathroom was clean. Breakfast was in the main hotel - serve yourself from a coffee machine and bits to eat - we had to walk over some glass from something that had been broken on the floor and not cleared up......... you get the picture! Staff were all nice - but it didnt make up for the lack of sleep and generally depressing environment.

  • Stayed January 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank shareforfun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Majorca, Spain
Level Contributor
4 reviews
3 hotel reviews
2 of 5 bubbles Reviewed 25 October 2010

This hotel is perfectly located for people wishing to visit Roermond (next to the station). My room was basic but decent in size, amenities etc. However the stay was spoiled by dirty bed-sheets (smelly, inside matress stained) and towels (probably clean, but again stained which is off-putting). I hope that with the money they charged me they buy new bedsheets and towels. Because I arrived late to my room (I went for a wedding) I was not able to contact reception to ask for them to change my room or sheets...

To end on a positive note: breakfast was very good....

  • Stayed October 2010
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Espressoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scotland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 12 October 2006

The hotel is split into 2. The main part with the reception sits near the train station and it is very nice. The other part which we stayed in is across the street in the main square. Our room was directly above a nightclub so you can imagine how much sleep we didn't get. The main square is full of pubs and everyone sits outside so the noise was incredible. I have to say the room was basic but clean and the staff were very friendly. Our big problem was the noise. Dont expect much sleep if you stay here. If you get the main part of the hotel away from the square I dont think the noise would be a problem.

  • Disliked — Sits above nightclub / bars
  • Tips/Secrets — Insist on the main part of the hotel away from the bars
  • Stayed April 2006, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank ITD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
5 of 5 bubbles Reviewed 13 January 2004

13/01/04Had to do a review to share our excellent experience in Hotel Roermond, Netherlands. We were lucky as we were reccomneded it by my Sister & her husband who have recently moved to Germany, but are 10 mins from Holland. I also did a search on the web of places to stay in Roermond & it did come up, but I must admit the pictures didn't do it justice. It is above The Dinner Inn, wich is a lovely restaurant opposite Roermond train station, so excellent location & very easy to find! Rooms were very spacious with a lovely view over the square, sitting area, modern bathroom, & cable tv. With continental breakfast incl. it is a must!Roermond is a beautiful town, with lots of character & history. Lovely shopping area & they even have a McArthur Glenn Outlet centre a 10 min walk away.It was Christmas & it snowed, so magical, we really didn't want to leave. All of the staff waved us off, we will definately return.

Helpful?
11 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Roermond

Property: Hotel Roermond
Address: Stationsplein 13, 6041 GN Roermond, The Netherlands
Region: The Netherlands > Limburg Province > Roermond
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #6 of 7 Hotels in Roermond
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Roermond 3*
Number of rooms: 19
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