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“Pleasant surprise”

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Boutique Hotel Lumiere
Ranked #15 of 26 Hotels in Eindhoven
Certificate of Excellence
Austin, Texas
Level Contributor
27 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Pleasant surprise”
Reviewed 7 June 2012

The moment we walked in, I knew we had chosen correctly. The receptionist was extremely friendly and we were so happy when we saw our room. We had booked the Executive room and it was very large and modern with a great bathroom and separate toilet. But what made this hotel stand out were the extras that you can enjoy such as free Wi-fi, a Nespresso machine in your room and also a laundry on the 3rd floor where you can use a washing machine and dryer for free. Being a small hotel, the service is personal and friendly. The hotel is also in a perfect location, opening out on the pedestrian mall and a very short walk to the market square and railway station. I wish we could have taken this hotel with us through Europe!

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dennis R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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244 reviews from our community

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22
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Los Angeles, California
Level Contributor
52 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 6 May 2012

Great rooms, great staff, and the perfect location. The rooms are modern, clean, and spacious enough to reside comfortably. Free wifi and a wonderful bakery next door are nice, but my favorite element is the incredibly comfortable bed and pillows. I sleep like a baby (a soundly sleeping one) when I stay there. Also, the staff consider the little things to help make your stay very comfortable, and they get to know you. I've stayed at most of the hotels in Eindhoven (including the Pullman), and the Lumiere is by far the best one.
On the downside, there's no restaurant or room service, so you'll need to leave the hotel for food. However, there is a little refrigerator in the room in case you want to pick up some food for the room at the nearby Albert Heijn grocery store.

  • Stayed June 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank L R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gävle
1 review
Reviewed 29 April 2012

Me and my friend arrived one late night to this hotel (after desperate searching for hostels, B&B and hotels in Eindhoven and the surrounding cities) and the guy at the reception/desk was really helpful to us (to find a hostel/hotel in our price range, closer to the city we were spending our time those days). The same with the girl who worked there in the morning, who helped us to book hotel. This is how service minded people should be! We are so grateful for you help!
The hotel it self was really good, so clean, really nice and comfortable beds. The location is great (close to train station and in the middle of the city center).
I will most likely return to netherlands and Eindhoven, and I will have this hotel in mind when I do, both for the very kind & helpful staff and because the hotel is really good.
And I will recommend you to people as well! Thanks again for your help!
/The two swedes

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank bif91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helsingoer, Denmark
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 March 2012 via mobile

Room large, clean and comfortable. Shower and tub. Nice corner with desk. Wifi free and works. Breakfast in neighbor bakery is nice and sufficient. What could be better: a couple of beers in the mini-bar, which contains only water.

Stayed March 2012
Helpful?
Thank Bent J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
receptionlumiere, Manager at Boutique Hotel Lumiere, responded to this review, 3 April 2012
Thank you so much for your review on Tripadvisor. This is much appreciated!
It is good the hear that you liked the large & comfortable room and you enjoyed our unique breakfast concept. Regarding you comment concerning the minibar, I would like to inform you that we have vending machines on the second floor (with soft drinks, beer and snacks). Besides that, at the reception desk you can get wine, champagne and liquors. This information maybe helpful for next time. In the small fridge we have complementary water for our hotel guests and you can use the fridge for you own convenience.
Once again thank you and I hope we may welcome you again in the near future, in our Boutique Hotel.
Best regards,
Sandra Megens
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Berlaar, Antwerpen, Belgium
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 26 March 2012

We stayed at this beautiful hotel from 24 to 25 March. A few days before our arrival we received an e-mail from the hotel with additional information about our stay. Because we were traveling by car they suggested some parking spaces close to the hotel (which was really handy).

The checkin was swift and friendly. We also received information about nearby restaurants as the hotel itself doesn't have one. When you stay at the hotel you get a 5 euro discount in some nearby restaurants.

The room was very tidy. It had a big, comfy bed, flatscreen tv, dvd player, a little desk and a bathroom with a shower and bath. You can get a free dvd from the reception if you want to watch a movie.

One tip I can give you: if you're staying at the hotel, take the breakfast package. Breakfast is served at the bakery next door, called 'Bakkertje Bol'. Here you'll have one of the most delicious breakfasts with a lot of choice.

CONCLUSION: Hotel Lumiere is a beautiful hotel in the centre of Eindhoven with great customer-service.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kevin V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Midlands
Level Contributor
61 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 15 March 2012

This visit started well before we even got to the hotel, we had a few questions on parking etc. with it being a city centre location, all our emails were answered very quickly and with all the information we had asked for, and in some cases with loads of extra useful information.
At reception the staff were friendly, informative, and obviously very knowledgeable about both the hotel facilities and the local area.

Our room was spacious, clean, and fitted out to a high standard, with a lot of nice design features and fittings.

The breakfast concept was interesting in that breakfast is taken at a bakery next door to the hotel, before our visit we had some doubts about this, but once you try it, it makes most hotel breakfasts look poor by comparison. There is a very wide selection of continental style breakfast items, with an unlimited choice. The bakery staff were also very helpful in pointing out what items were, which was great given the vast selection!

Would we stay there again? Yes, without any hesitation. Highly recommended.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PaulWMidlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 March 2012

Very nice, modern hotel. Very central location and everything within short walking distance. Rooms decent size and good value.

Staff very helpful and friendly. Can't imagine a better hotel in the city.

  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jodo136
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Boutique Hotel Lumiere

Property: Boutique Hotel Lumiere
Address: Hooghuisstraat 31 A, 5611 GS Eindhoven, The Netherlands
Region: The Netherlands > North Brabant Province > Eindhoven > Binnenstad
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #15 of 26 Hotels in Eindhoven
Price Range (Based on Average Rates): £
Hotel Class:3 star — Boutique Hotel Lumiere 3*
Number of rooms: 25
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