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“Excellent hotel, location and friendly staff”

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Inntel Hotels Art Eindhoven
Ranked #5 of 26 Hotels in Eindhoven
Certificate of Excellence
Mierlo, The Netherlands
2 reviews
“Excellent hotel, location and friendly staff”
Reviewed 30 January 2012

My wife and I stayed in the Art Hotel as part of our 15th wedding anniversary celebration - the rooms were great (and large) as was the location - I would definetely recommend the Art hotel for anyone who likes a difference to the normal and sometimes bland hotel. Staff were friendly and the breakfast, whilst a little on the expensive side, was good....give it a go if you plan any kind of visit to the Eindhoven area

Room Tip: Corner rooms - on the front side facing the city
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  • Stayed January 2012, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robert R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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677 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (83)
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california
Level 6 Contributor
65 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 7 January 2012

This hotel is called Art hotel for a reason. Each room is decorated differently, no two are alike. Makes it interesting, especially for those of us that return to this area a lot for business. There are two main buildings - the newly restored building "Light Tower" or Lichttoren , was the renovated part of the Philips light bulb factory. The ceilings are way high, with open exposed piping, which remain to preserve the historical aspects of the building. But everything else is done very modern and trendy, Euro-chic. Beds and furnishings are very comfortable. A coffee maker and hot pot are In the rooms, as well a minibar. They give you free water (2 bottles per stay not per day), and mini stroopwafels, which are those wafer thin waffle cookies filled with sugar. The minis are good as they are really filled with sugar syrup, and the ones there at the hotel are soft and manageable to eat (big ones are way too much sugar, and typically hard any gum up the teeth).

Generally the rooms are huge, and on "giant" scale. Plenty of space. The hangers for hanging up close are up around 6 feet. I"m 5foot 5 inches and I really have to reach to hang anything up. Shorter people may find this an issue; maybe there are rooms where the hangers are lower.

Breakfast is excellent, one of the better ones in the city. Plenty of variety of breads, cool cuts, eggs (boiled scrambled, sunny side up), bacon sausage, salad, yogurt, baked tomatoes with cheese, fruit, and juices and coffee. It's in the restaurant, which also has a trendy look.

The Internet is ok, not great. I've had good experiences where its fine and bad-- where you can't get anything. I ve tried different rooms, but it's not consistent.

Next door is a separate fitness center, even though it's right in the same building there is not a direct connection, you have to go out. Not a big problem - 30 seconds walking, but you still have to go around. The fitness center is huge, plenty of ellipticals, bikes, treadmills. Some free weights. They do offer classes and sauna, though I haven't seen it. I don't know if there is a swimming pool, I have never seen one.

Parking was included for me. Getting into and out of the lot requires that you call in each time. There is a call button you push to have the reception let you in. Make sure when you get out of the car to make the call, the car is behind the white painted line so the automatic door doesn't hit it. (the staff can see it he car via security camera, and will tell you if you are too close). To getinto the hotel fromthe car park, you have to again use a call box to open the door. When you want to leave you have to tell the reception, and then wait for them ( while in the car) at the bottom of the entrance, until you see the "green light" to go ahead. If the car gets to close to the automatic door it stops the door from moving and it can get jammed /confused..
At least a couple times the car park for the hotel guests was full, while the second half of the car park was nearly empty (but you couldn't park because the spots were blocked off).

Room Tip: All the rooms are huge, plenty of room to spread out. There is one room which I think needs differen...
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  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fzachary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gdynia, Poland
Level 4 Contributor
41 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 13 December 2011

Modern design with nice windows view on Eindhoven. Hotel is situated in city center close to Philips, stadium arena and not far from the airport - ca. 6 km. Rooms are very big and clean. Breakfast are good, but expencive - 20 EUR. There is a kettel and coffe maschine in room. There is also free wifi. Hotel staff was polite and helpful.

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank slawekg07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wyncote, Pennsylvania, United States
Level 5 Contributor
57 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 8 December 2011

I stayed here a few months ago and the WiFi was pretty bad-it wasn't accessible from the first room I stayed in, and had to move to another part of the hotel. Also, the first room had a desk but no AC outlets nearby, making it less than optimal.

This time, I checked in and noted that I couldn't access WiFi from my iPhone in the lobby, which was not the case previously. I was given a lame excuse that "You need to clear out your IP address." But in my room, there was still no WiFi access even from my laptop, and they then admitted WiFi had been down for days. Between that and inaccessible AC outlets at a hotel that is pretty pricey, I checked out and went to the Holliday Inn, which was a much better experience. I would not stay here again.

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gynmd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Biarritz, France
Level 3 Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 November 2011

Good service, large rooms ( a little bit more in the new building ) , clean, very well located in the center of the city . Kind and helpful lobby persons.
The deco is original and modern both in the lobby and in the rooms. We feel comfortable in this hotel
Parking is provided under the building at reasonable price

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank artze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, Oregon
Level 5 Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 31 October 2011

We stayed here for three nights while attending Dutch Design Week. The hotel was a Phillips office building or factory and has been revamped very interestingly. It is a short walk from the train station, easy to do with roll-aboards. Our room was large, flamboyantly decorated with a beautiful view, the bed was comfortable, the bath was large (although there were no shelves, one small towel rack and one hook), and the toilet had its own room. Reception was efficient and pleasant; we were early but it was no problem. The only negative would be sound carried from the hallway as the hallway was obviously still the old office building. We didn't try the breakfast which is not included in the room cost, although coffee in the lobby is free in the morning.

A busy restaurant is located almost next door; we had a very good, quick lunch there one day but it seemed too busy for a quiet evening dinner.

We decided to try dinner in the hotel restaurant the first night because it was really cold out. We were expecting really average food, especially as the menu is very limited on weekends and it is a hotel restaurant. But what a surprise! The food was excellent. We both had steak, which came perfectly cooked, sliced on a bed of vegetables. The meal was so good, we ate there the next two nights; steak again and then a fabulous slow-cooked veal. The kitchen is open to the restaurant, so we talked with the chef and complimented him on the food.

Overall the room and the restaurant much more than we expected, and we'd certainly stay there again.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Martha B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LukewarmCatastrophe
Level 6 Contributor
141 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
Reviewed 20 October 2011

We booked this hotel at relatively short notice. Eindhoven isn't exactly overflowing with accomodation choices and the few that we considered weren't the best value for money bearing in mind we just needed somewhere very basic to sleep for the night after a concert at the Muziekgebouw that was within walking distance of Central Station as that is where we were entering and indeed leaving Eindhoven via.

In the end, this wonderful hotel ended up being better value than a private double room in a hostel, and was also the most promising sounding out of the other hotels in the same sort of price bracket we'd been looking at based on reviews, so we went with it for 69 Euros for the night (plus 3.50 EUR city tax each on top of that taking the total to 76 EUR).

Reception is large and spacious with colourful, comfortable sofas and futons to relax on. The check-in desks are effectively two "pods", each manned by a member of staff with a laptop. We checked in before the stated time of 2pm which was not a problem at all.

We noticed from our receptionist's badge that she was a "Trainee". She was very good indeed, showing great knowledge and went through the formalities with ease. I needed to present my card and ID upon arrival which gave me great comfort about the level of security the hotel operates.

Indeed, upon being presented with our room key (Room 967 in the "new" building) we had to use this simply to activate the lift (one of two lifts we needed to use to get to our room).

It was a bit of a walk to our room and we had to ask a member of housekeeping staff on the way to check we were heading in the right direction (they were only too happy to oblige!).

When we opened the door, we couldn't believe it. Being so used to standard British/European hotels, we expected to open the door and step into the room - not step into a corridor that LED to our room! It was huge!

The decor was immaculate. Warm, neutral shades of beige and gold set against the crisp whiteness of the bedsheets. We were up on the top floor with views out across Eindhoven through floor to ceiling windows across one whole side of the room.

The room featured a 2-seater leather sofa, a large desk, 2 white robes still in their sealed wrapping, a Philips coffee machine (with complimentary stroopwafels and peanuts), a large flat screen tv, a minibar (first 2 bottles of water are free!), a multi-coloured bathroom with walk in "overhead rain" shower plus shower wand, fluffy white towels, free toiletries, separate toilet and a guest directory full of other services and benefits.

The bed is indeed a box of sorts with two single beds in it which is a real shame for a room/hotel of this standard. I spent the night slipping down the crack in the middle whilst cuddling up to my partner but the overall comfort of the mattress and duvet meant I still got a good night's sleep so it's only a minor quibble.

Checkout the next morning was mid-day and we made the most of this and had a lazy lie in. We paid the 76 EUR and were pleased nothing had been added onto the bill (we hadn't used any of the services or opted for breakfast).

The receptionist asked how our stay was and I was only too pleased to give glowing reviews and praise and discuss with her the history of the hotel and how it was once the Philips lightbulb factory (throughout the hotel, you can still see references to this, indeed, the two bedside lights in our room were huge and lightbulb shaped at the base!)

I would love to stay here again and hopefully for longer, as the one night stay we had didn't feel long enough to really make the most of all the hotel had to offer.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LukewarmCatastrophe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Inntel Hotels Art Eindhoven

Property: Inntel Hotels Art Eindhoven
Address: Lichttoren 22 | (navigation Mathildelaan 1), 5611 BJ Eindhoven, The Netherlands (Formerly BEST WESTERN PREMIER Art Hotel Eindhoven)
Region: The Netherlands > North Brabant Province > Eindhoven
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #5 of 26 Hotels in Eindhoven
Price Range (Based on Average Rates): £
Hotel Class:4 star — Inntel Hotels Art Eindhoven 4*
Number of rooms: 171
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