Stylish hotel with large and well presented modern rooms. Hotel is in a good location near shopping area.
The hotel appears to be in a period of transition between owners and as a result attention to detail isn't quite there. A few items that frustrated me:-
1. Cold sink tap not working in bathroom.
2. Several bulbs out in the room
3. No air con in the rooms, just a central cooling system....these always mean the room is never the temp you want and this room was far too warm for a good nights sleep.
4. No iron or board in the room, ordering them is tricky as they don't have enough....classic issue so make sure you order yours as soon as you get there.
5. Wifi is erratic, worked ok day one, day 2 nowhere to be seen.
6. No hotel facilities guide in the room....apparently due to owner switch over.
7. Shower runs hot and cold....frustrating!
I raised these matters with the reception and the tap and lights were fixed quickly but the other items weren't addressed.
Restaurant food on the whole is good although some items, such as the chicken satay main course were pretty poor. Somewhere between old school mush and stodgy with bits of left over chicken. Other than that other items were very tasty. Breakfast is standard hotel buffet fare, although no bacon on offer both days.
Staff were, without exception friendly, although appear a bit disorganised at times. Check in was one of those classic 10 minute waits while the receptionist rapidly clicks and taps the computer, no idea why check ins are like this in some hotels....why are they required to spend so long taping and clicking to check one person in! eventually a room card key is handed over.
Overall pleasant enough place but not sharp enough for the price/star rating in my opinion.
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