My husband and I stayed during the busy Roadburn festival so we expected things to be a bit hectic at this hotel, but my oh my! The first room we were given had some personal items left on the bed, so we lugged all our suitcases back to reception to tell them and they insisted that the maid must have just left some things behind. They offered us a free drink. When we went back up to the room we discovered that there was also a suitcase in the room and it was most definitely already occupied. They moved us to another room which was set up in a twin bed arrangement. Not great for a couple but they were not very apologetic. We felt embarassed that we had to ask them to move us to a room with a double bed and that is when they finally upgraded us to an un-renovated suite. The suite itself was large but it was extremely outdated. Light bulbs did not work in a few lamps and there was no overhead light so the room was quite dark. On the plus side the hotel is centrally located close to the festival. Next time we go to Roadburn we will certainly look for other places to stay.
- Official Description (provided by the hotel):
- Mercure Hotel Tilburg Centrum is the perfect place to enjoy your trip. The hotel is ideally situated in the city center, a stone's throw from the shops, the town's nightlife and the central train station, close to the Efteling and Beekse Bergen theme parks. There is also plenty to enjoy in the hotel itself, which will make you feel perfectly at home. For example, why not dine at Taste!, Our Gault et Millau-standard restaurant, enjoy a high tea in the Puur Mercure brasserie or unwind in our CitySauna. ... more less
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