We stayed in this hotel a few days in September with friends and everything was fine.
It’s not a city centre hotel but very well communicated by tram (20 minutes).
We can not make an opinion about the breakfast due to we don’t take it. There are better options to take a good breakfast outside.
We asked in the reservation for a twin room (2 men in one room) and luckily we had it.
The reception staff is helpful and polite.
In case we come back to Amsterdam, we will choose it again.
We stayed as a family of 4 for a long weekend 1 to 3 November. The family room was a good size but stank of cigarette smoke the shower was a weak lukewarm dribble and the tiles in the shower were so mobile I thought they would fall off the wall at any moment.
The hotel 'bar' was a dark drafty corner of the foyer and we never saw anyone use the restaurant. Breakfast was not included and we did not take up the opportunity of paying €10 per person to order it in advance (€12 on the day).
The beds were narrow and the mattress rather than having a pit in the centre had been turned over so I was constantly in danger of rolling off on to the floor.
The hotel is about a 40 minute bus ride from the airport and about 30 minutes by tram to the centre of Amsterdam.
Okay so this hotel doesn't look so great from the outside but inside it is lovely with a nice bar and reception area that leads into a large restaurant. The entire hotel is extremely clean and tidy and the staff were very friendly. We didn't encounter too much noise either which was perfect for our final day when all we needed was sleep!
I found the location fine as we knew we would be staying about 20 minutes from the city centre, there were plenty of shops, food places and even a local market right outside the door so it was never a problem and the trams/buses ran from the end of the street into the centre and it didn't take any time at all.
I would definitely stay at this hotel again, the rooms were spacious and very clean and the shower was amazing, the bed was comfortable, the only downside is there were only two maybe three English speaking TV channels and radio stations that we could listen/watch whilst getting ready. Apart from that this hotel was fantastic!
Stayed here for 3 nights from 27th Oct, rooms comfortable check in very quick, staff very helpful, food good not brilliant but of a very good standard and not expensive. Very easy into Amsterdam as have stayed in Amsterdam many times but came by either plane or train, this time by car. As we were travelling on Bar a bit hit and miss but never busy so staff wander off elsewhere.
Tram into Amsterdam took about 25 minutes and cost 2.8 Euro.
Having a good area to stay it made trips easier in the car straight onto A10 and out of town, so would recommend it for all.
What do you do in a new city when you are a tourist. Ask the hotel guys. But what do you do when some staff in the hotel are pleasing and helpful and some are surprisingly rude and non cooperative ? Always peek around the reception whether Miss Horrible is at the Desk or not. She extracted 10 Euros as City tax for 2 nights while I was checking in and did not give me a receipt despite me asking for it. Do not know whether it was her own means of tax or whether it is a standard practice. In a city where pickpockets are always lurking around... I would not be surprised if this was a legalized way of robbing. What I did not understand was the fact that... you take taxes and do not give receipts. Strange !!
Hotel was clean, but a bit away from the city center. IMO, there are many other hotels near the Dam Square which are small and not listed on Expedia. This could have been worthwhile to explore too. The tram station was also closeby. Tram No 14 takes you very close to the hotel (200 metres). Bought a 48 hour ticket for 14 euros and this was okay to see me through 2 days. Breakfast is good and you should book it the previous night to get a 2.5 euro discount on that as it is not included in the room rates.
Getting back late at night could be a challenge. Look out for bus 21, trams 7 and 14.