What did I not like about, now where do we begin. Was it the unfriendly guy on the desk. That was the start. This guy was not just impolite but positively rude. We arrived at 11am to see if we could book in early, after looking for the reservation he just stated "Booking is at 2" without breaking his stare from the PC screen.
Acknowledging this we went out for a bit. Came back at 14:00 only for him to 'forget' the booking name then pretend like he had never seen us only to say "Room not ready, 14:20 or 14:30". So we sat down and awaited the room. The guy then checked in 2 more groups of people. Whilst sat there all we heard was "Next, Next, Next" not excuse me nothing, we looked up and he was looking at us. He gave us a key on the very top floor. The key had not changed hands or been handed back in so I am still at a loss as to why we waited an extra 40 mins to be booked in?? I work as a doctor and treat everyone in the same manner, this guy treated the group like we had just been scraped off his foot.
The room was clean, but exceptionally stuffy, no aircon not even a fan, 2 balcony windows which did nothing for the stifling Amsterdam air. The bells at the local church rang every day, all day during our stay as well and do the vicinity the area was very busy and loud 24/7. No iron facilities and the shower and toilet were in the same tiled area with poor draining so the area remained soaked the entire stay.
Breakfast (9-11) we got down at 10:00 to find the orange empty, no explanation of what was on order and nowhere to sit, when we suggested the dining table the chap made such an abrupt and put-out noise as if we had just said something offensive but finally let us sit down. For breakfast there was a choice of cereal muesli or cornflakes, dry bread (not toasted), some omelette (there was almost none left) and some mini frankfurters. Under the cooling tray (not plugged in and not cooled) was a selection of 'meats' at room temperature. Needless to say our group had nothing either day and had to purchase a proper breakfast locally.
The WiFi password in the laminated poster in the room was incorrect and never worked we enquired as to what it was and never got an answer so free wifi?
Overall I am positively disgusted at this attempt at a hotel and would advise anyone to give it a bodyswerve unless they like being treated like a dog and being robbed of their money. Unhelpful, impolite, stuffy and with a breakfast that is a positive breeding ground for food poisoning. If your going for a stag-do this place is a stag-DON'T
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