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“Just the ticket”
5 of 5 bubbles Review of citizenM Amsterdam

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citizenM Amsterdam
Ranked #39 of 364 Hotels in Amsterdam
Certificate of Excellence
Switzerland
Level Contributor
149 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
“Just the ticket”
5 of 5 bubbles Reviewed 20 October 2011

Close to the airport, clean, comfortable and funky design. Free Wi-Fi too :-)

I really travel a lot, and found this hotel to fit the needs of a business traveller perfectly.

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BaselTiger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,555 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (572)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
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English first
Hong Kong, China
Level Contributor
383 reviews
375 hotel reviews
common_n_hotel_reviews_1bd8 696 helpful votes
5 of 5 bubbles Reviewed 20 October 2011

Was here for only one night after a two week holiday.  We got in eleven pm after a super stressful what should have taken only ten hour trip (from Rwanda thru Nairobi to Amsterdam ) that ended up being a 2 day trip with an unwanted overnight of 17 hr in Nairobi due to the below par Kenya Air ( codeshare KLM and Delta).  

Booked Citizen M hotel using Amsterdam airport's free wifi as soon as we landed, a quick 5 min walk out of terminal three & we were lounging comfortably at the hip funky lobby over a few drinks.  

Was worried about a kiosk check in but it was super easy and fast, literally typed in my last name and got my room key (but they did have staff around to help).  

The clean room was small but perfect for one night before my flight home the next day, simple and chic, with free movies, rain shower, bigger bed than what I had vs the 5 nights at Sofitel the Grand (also in Amsterdam.)  Just this hotel alone makes Amsterdam airport one of my top transit choices.  

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anilegna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
glasgow
Level Contributor
47 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 17 October 2011

This hotel is 1 stop from the Airport and 10-12 min walk into Dam square, the number 5 tram stops outside which also takes you into centre of Amsterdam. Fantastic location, extremely clean and the most comfortable bed I have ever slept in. Room is funky layout with seperate shower and toilet cubicles within the one room, not ideal for sharing with new partner or friend but ideal for folk comfortable sharing these facilities with a partner. Window blinds, black out blind, lighting, heating and TV all controlled remotely with 1 remote - fab. Staff friendly and I would highly recommend this hotel if you are OK with the walk into centre, Good cafes and restaurants nearby. Great!

  • Stayed October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank grapefruitGlasgow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
adelaide
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 17 October 2011

Loved it! We stayed 2 nights at the start of our European trip and returned for another 2 nights at the end. The rooms are tiny, but you only sleep and shower in them so what else do you need! The bed is huge and comfortable, the toilet & shower with the mood lighting is hilarious & the free WIFI is excellent (almost unheard of in Europe). Love the lounge and there is a large selection of nice snack type food on offer 24hrs. Great location, 5 minute walk to the train station that gets you to/from the airport and a 2 minute walk to the tram stop that takes you into the city centre. Overall great experience and will definately be back again!

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sam_and_alex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 15 October 2011

Nothing like you have experienced. Clean, quiet and fun. Love all the furniture. Definitely worth the price and the experience.

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank citizenAsr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
47 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 11 October 2011

When my husband and I travel we tend to go for boutique hotels or B&Bs. The most important aspects for us are a comfortable bed, good shower, great location and general ambience. This hotel ticked all the boxes. They scrimp on some things (no tea/coffee in bedrooms, limited hanging space for clothes, no bath) but in exchange you get a massive, super comfortable bed, films on demand, mood lighting, floor to ceiling windows and a fantastic rain shower.

It's really well-located, the tram stops right outside and will take you into the city centre, and it's a short walk from Zuid which is about 8 mins from the airport. In other words a perfect location. The food is available all night for when you get the inevitable muchies, and the communal areas are clean, slightly quirky, and really comfortable and light.

The staff were helpful without being intrusive - i.e. only there when you needed them, and other guests were friendly enough.

One thing I'd suggest though is if you're a girl, take a decent hair dryer (the ones they provide are the rubbish travel ones) and take an additional adaptor plug (they only provide one). I'd also suggest limiting your clothing to stuff you can fold and put away in the underbed storage (you get about 3 coat hangers).

  • Stayed October 2011, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
2 Thank SarahFrancis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston
Level Contributor
127 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
4 of 5 bubbles Reviewed 10 October 2011

The Citizen M fills a niche well. It caters to tech savvy short term guests with mid-level budgets

The core concept is to use technology to cut personnel costs to the rock bottom without unduly compromising service, to use architectural and interior design to cut room size to the bare minimum without unduly compromising comfort, to locate the properties near transport hubs in outlying areas to cut costs without unduly compromising convenience, and to wrap this all in a sleek stylishly designed package with free internet.

Technology/personnel costs: Self-checkin and checkout at touchscreens in the lobby eliminatedall but one front desk person; fully automated room controls covering temperature, shades, television and wakeup calls reduced the need for front desk and floor staff.
Comment: This worked well. The staff member on duty in the lobby could explain things to the non tech saavy guests. Most guests did not require assistance.

Architecture and interior design: The rooms were a bit smaller than the European norm, but far larger than the Japanese norm. A huge bed filled one end of the room, wall to wall with storage bins underneath. There was no sofa/divan, no bureau for clothing. The shower and the toilet stood in the middle of the room, with movable plastic enclosures, with a sink and rotating mirror. There was no conventional bathroom. The windows were wall to wall with very effective blinds encased by interior and exterior glass. There were no conventional curtains. There was a small desk and hard chair, not quite large enough for work.
Comment: A colleague noted that the design limited privacy for toilet and shower, and might be an issue for some couples.

Location: the hotel was adjacent to the Amsterdam Zuid station with great access to Schiphol and on the number 5 tram line eight minutes from the Museum area and fifteen minutes from old parts of Amsterdam. The hotel distributes a very clear map with tram routings to help guests find their way around.
Comment: This works – just get a day card for transit and enjoy. The rates at the hotel were far lower than at properties located in the museum area and old parts of Amsterdam.

Bottom Line: As the many favorable reviews here suggest, the concept works well and is likely to spread to San Francisco, Boston, Stockholm, Copenhagen and other fairly high cost destinations that appeal to younger travelers with some money. Of course, the tech saavy who are most likely to post on-line reviews are also the most likely to like the Citizen M concept.

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank aversetospam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about citizenM Amsterdam

Property: citizenM Amsterdam
Address: Prinses Irenestraat 30, 1077WX Amsterdam, The Netherlands
Region: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#8 Best Value Hotel in Amsterdam
#19 Business Hotel in Amsterdam
#25 Romantic Hotel in Amsterdam
#29 Family Hotel in Amsterdam
#32 Luxury Hotel in Amsterdam
Price Range (Based on Average Rates): ££
Hotel Class:4 star — citizenM Amsterdam 4*
Number of rooms: 215
Official Description (provided by the hotel):
Located in Amsterdam on Prinses Irenestraat just ten minutes from city center, citizenM Amsterdam boasts 215 luxuriously appointed rooms at an affordable rate. A perfect spot for a cultural excursion or quick business trip, enjoy free Wi-Fi in the entire hotel, 24/7 on-site dining and cocktailing at canteenM, contemporary living rooms decked out in iconic Vitra furniture and a prolific MENDO library collection. Be sure to try out the hi-tech MoodPad tablet to control your room amenities like mood lighting and temperature, power rain shower, or sprawl out on the XL king-size bed with upscale Italian linens. ... more   less 
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Also Known As:
Citizenm Amsterdam City Hotel Amsterdam
Citizenm Hotel Amsterdam

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