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citizenM Amsterdam
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Reviews (5,191)
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2,868
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2,326 - 2,331 of 5,191 reviews
Reviewed 7 July 2013

CitizenM must surely be considered the hotel of future, as well as being the coolest place to stay on planet earth! The rooms are cleverly designed to be practical, comfortable and fun! CitizenM has re-invented customer service so that when you arrive you feel very welcome, then you think "why on earth can't all hotels be like this one"? The truth is, they aren't, so if you get a chance to stay anywhere near Schiphol Airport, don't bother with any of the other places. Stay at CitizenM!

Stayed: July 2013
Thank leaester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2013

Rooms are small and space efficient. Rooms are different and you should look at them on the web. I did not and was a bit surprised when I got to the room. The room is great if you are traveling alone, but not so good if you are sharing with someone else (as I was). Can be awkward as the toilet and and shower are "booth-like" tubes in the middle of the room and not in a separate room. The lights, TV and shades are controlled with a single remote which is neat. Free wifi is great. Room was quiet and very clean.

Good location for RAI Convention Center which is why I chose it, just a 10-15 minute walk across the park (a nice walk in the morning). Also, right next to a tram stop and a 5 minute walk to the Amsterdam Zuid train station (which is extremely convenient to the airport which is only 6 minutes from the Zuid station). The staff was wonderful -- friendly and super helpful.

  • Stayed: July 2013, travelled on business
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Thank Doris2012_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2013

As with most small rooms, the Citizen M looks less impressive in pictures than it is in real life. It really is a "cool" place. The location may not be optimal if you are looking for something very central, but it is quiet and parking is not an issue if you choose to drive. In my opinion, the rooms are fantastic in their use of space and essential comfort. The beds are large and luscious and the rest makes up in wonder what it lacks in size. I love the different colour mood options. A friend in the party that was a little older found the controls more than she could handle, but they were prompt to help. Finally, the bar is a bit pricey, but again the service was great. Overall, I prefer the airport location, but this as well was very fitting for the purpose of our brief, casual vacation.

  • Stayed: September 2012, travelled with family
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Thank jrmutt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2013

This hotel is in an excellent location for getting to the RAI convention center where I was attending a meeting. It is also very convenient to the tram and train lines. That, free wireless internet and the reasonable price were the reasons I chose this hotel for my recent stay.

It is a little offputting for a middle-aged woman such as myself to find that the toilet and shower are right out in the middle of the room. Each is enclosed in its own "cone of silence" (for those of you who remember the old US TV show "Get Smart"). Everything else about the room is equally high tech - mood lighting in the shower & toilet enclosures, mood music of various types from the TV, room turns the lights on when you enter, room darkening shade remotely controlled.

However, the funky aspects of the place really grew on me. On top of that, the room was quite quiet, bed was comfortable, climate control was good, the internet mostly worked well and I enjoyed walking through the park every day to my meeting. The staff were endlessly helpful and cheerful and breakfast was available at any time.

On the down side, the small room had almost no surfaces on which to place items, no closet and only 3 hangers for clothes.

In sum, I would definately stay here again.

  • Stayed: June 2013, travelled on business
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Thank maureane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2013

We recently stayed at the Citizen M, room was amazing and very Quirkey!!
All the staff bar none were extremely friendly and helpful, we were vey impressed with everything!
Will definitely return. Well done and thank you Citizen M

Stayed: June 2013
2  Thank TBird58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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