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citizenM Amsterdam
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Reviews (5,197)
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2,870
1,787
369
104
67
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All reviewscitizen mfree moviesmood lightingshower and toiletmood padremote controlzuid stationtram stopcity centrerooms are smallhuge bedfrosted glassgreat concepton demandhour barfunky hotelnumber tram
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2,225 - 2,230 of 5,197 reviews
Reviewed 21 September 2013 via mobile

Ideal for anyone staying one or two nights. I stayed 5 nights for business nearby at the RAI exhibition centre, and the lack of any storage is very inconvenient. No wardrobe, 3 hangers is not enough.

Great showers, in the same room with glass doors, the toilet is the same.

Lights, curtains, tv, ac all controlled by one control, great until it fails.

Lovely and helpful staff.

Great place, I did like it but not for any more than 2 nights.

Thank Kevin F
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 20 September 2013

Hotel was awesome, clean and modern. Staff friendly and helpful. Large beds, showers that works, air conditioned rooms, loved playing with the mood pads and the personalization of the rooms. You really have to pay attention to the little details at the hotel, full of really interesting tid bits that makes the stay full of little surprises. Location very close to the RAI, a short walk through a beautiful, calming Beatrix Park (took me 10 minutes by walk). Tram station about a 1 minute walk (it's just across the street actually) and takes about 15-20 minutes to get to restaurants area and about 30 minutes to get into Centraal station. Our senior management team stayed there and were very impressed by the hotel. I'd stay there again.

  • Stayed: September 2013, travelled on business
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1  Thank Fiona T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2013

This hotel is class. It was amazing. So different from any hotel I have ever stayed in. The bed is so comfy. There are mod lights in the room that change with music. It was such an enjoyable experience. Can't wait to return.

  • Stayed: June 2013, travelled on business
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1  Thank DT45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2013

Although originally dubious about the hotels self service aspect, we were greeted by the nicest possible staff who helped us sign in, and choose what style room we want, and how many room cards we wanted!
Hotel had everything we could possibly want, lovely cocktails, and only a short walk from the city centre (or just outside a tram stop)

Room was amazing! (Especially as we're both a bit geeky) remote controlled mood lighting and tube showers were very cool, and the massive bed was very comfy. Also choice of movies was great (not that we were in the place long enough to watch them) and although the room was quite small, the great use of space meant we didn't really ever notice it.

Definitely would recommend it to anyone travelling to the city on work or play if you like a modern feel

  • Stayed: August 2013, travelled as a couple
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2  Thank Jay D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2013

I chose this hotel because it doesn't look like any hotel: pictures looked good and so is the hotel in general. It is like a concept hotel, with a lot of tech: iMacs in the lobby, universal remote that does lightning, stores, and TV in your room (free movies to rent are a nice touch).
The toilet and shower are in pods, nice (and probably the only) way to fit this accommodation in the rather small space (the room is a wide as the bed is long). Still, the room feels larger than it actually is.

Everybody speaks English - not completely strange for a business hotel. I was welcomed by a girl at the reception, who immediately announced that her Dutch was very poor, because she came from Spain but her friendliness largely compensated. The staff was very kind (e.g. when they ran through the explanation of how to operate the shower): remember to make sure you really close the doors completely by using some force or nothing happens (so you do not flood the room).

The breakfast is fine but although the web site mentions "grab anything you like", I couldn't get a second fruit juice, which is a bit sad if -as me- you only drink juice in the morning. My neighbor however was offered as many cappuccinos as he liked: in my case a 2 drinks policy would be me more fair than charging extra (above the €10,95 for breakfast) someone who doesn't like coffee/tea.
In general, staying in CitizenM is an other experience than the standard hotel thanks to some nice touches and well worked out ideas, so thumbs up.

Room Tip: Book your breakfast when you check in (€10,95) rather that the day itself (€13,95)
  • Stayed: September 2013, travelled on business
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1  Thank skiwie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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