This hotel has the potential to be a great hotel, but is lacking in customer service from their front desk staff. We had booked our hotel online and were guaranteed a rate of €288 for a large, double room with an extra bed for our teenage son. We were given a double room with no bed. The front desk very relunctantly moved us to another room and squeezed in an extra bed, although, the room was really too small. The cleaning staff were very helpful to us and we believe that the cleaning staff should replace the front desk staff as they were much nicer to guests. The room was very clean, but we heard street level noises throughout the night, despite the fact that we were staying on an upper floor. In our room, the shower door as well as the door to the sink area were glass so it allows no privacy. We did eat at the bar and had good food. The front desk was not helpful to us with directions, instead, just pointing and saying, "go such and such way".
The final insult was that upon check out, we were charged €70 more than our reservation, and told it was for the extra bed. We would not recommend this hotel to visitors.
- Official Description (provided by the hotel):
- Fashion Hotel Amsterdam (4-stars) is situated opposite the World Fashion Centre, within ring road A10 of Amsterdam. It has a fantastic location; Leidseplein is within a 10 minute tram ride, Schiphol Airport and Amsterdam RAI are also 10 minutes from the hotel by car and the Vondelpark is only a 5 minute walk away. This makes the hotel suitable for a business stay, but also weekend break to Amsterdam. Fashion Hotel in Amsterdam has 260 spacious modern design rooms with free WIFI internet. After a visit to Fashion’s Restaurant and Bar, with adjacent terrace, you can drink cocktails in the stylish SKYY Bar on the 10th floor. It has a great view over the city. ... more less
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- Also Known As:
- Golden Tulip Amsterdam