We were looking forward to staying here in September but due circumstances beyond our control (work mostly) we had to cancel. Please take note that we DID NOT stay here. We had sent a deposit of close to 500 euros to Anke with the remainder due upon our arrival. Even though her cancellation policy clearly states that there will be no cancellation fees since we cancelled well before our intended arrival she still withheld 100 euros as an "administrative fee" for all of the work she had to do. After several emails back and forth, she eventually refunded us an additional 50 euros but still not the full amount of our deposit. What started off as a very amicable relationship turned quite nasty in the end. We decided to cut our losses and thank our lucky starts that we will not have to deal with this woman ever again.
- Official Description (provided by the hotel):
- This completely self-contained elegant and fully equipped light apartment with your front door opening to a beautiful central canal is one whole floor (with your own garden at the back of your bedroom) of a historical house built in 1685. Everything is just around the corner - Anne Franck house or cafes, musea or the tram to the station - from a more central and beautiful point in town you cannot discover Amsterdam. Tea and cafe free, use of laptop, maps, large flat screen TV, bikes in front of door, boat in the summer, you are welcome - with your children, or for your work, very suitable also for seniors - there is no stairs to schlepp your suitcase up! (and we can organize safe parking around the corner). ... more less