The hotel is in a great location and has really nice and friendly staff. The bulldog cafe is only 2 blocks up and there is lots of shops and restaurants around. The tram is right beside the hotel also. If you arrived before check in(3pm), staff are happy to take your bags and keep them safe, same when you check out (11am) and are not leaving until later that night. House keeping tidied our room and gave us fresh towels. You can also get a hairdryer with 10eur deposit at the front desk.
However, the rooms advertised on the hotels website look nothing like the actual rooms themselves. The room is very small which we did not mind, but every time we used the shower the bathroom would flood and one of the staff members told us to use a towel to block the water from spreading. There was also stains on the curtains and chips of paint on the walls. The bed isn't particularly comfortable but it is somewhere to sleep. The bed clothes were clean but did not seem it. The walls seem to be thin as well, as you can hear everybody moving around on your floor.
Please be aware that the room does not have a safe either. This hotel does not have a lift and the stairs are very steep and because the building is narrow the stairs feel like you're tilting backwards, so not ideal if carrying heavy luggage.
The hotel is situated on a noisy street, trams and bikes can be heard going up and down and some construction is going on and actually woke me up at 7am on a Sunday morning.
I enjoyed my trip in Amsterdam but was very disappointed with the standard the hotel provided, especially with the way it's advertised on their own site. If you are looking for somewhere to sleep that is in a good location this would be the place to stay.