We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“OK”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Apollo Hotel Amsterdam
Ranked #103 of 368 Hotels in Amsterdam
Certificate of Excellence
Amsterdam
1 review
“OK”
Reviewed 22 April 2014

Nice hotel in overall. We did not book the breakfast, however, we did eat dinner at the hotel restaurant. It was rubbish, over priced is an understatement. Maybe I did not do my homework, but you pay a tax to stay at a hotel in The Netherlands, so the price was €30 more than the room rate. And these €50 was just taken from my card, without any notice. Not cool man. The cleaning was nice. 5 min from the tram, and the tram connects you to the whole city. I would recommend you to take a cab from the airport to the hotel since the price is max €40 and if you take the train is approx the same if you are two.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Madeleine F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ApolloAmsterdam, General Manager at Apollo Hotel Amsterdam, responded to this review, 28 April 2014
Dear Madeleine,

The Wyndham Apollo Hotel Amsterdam would like to thank you very much for taking the time to remark on your stay.

As for the dinner which you classified as 'rubbish': I would really want to know specifically what was actually not good in order to take action. I sincerely hope the good things prevailed at the end of the day and that they will eventually make you decide to choose our hotel again for a future Amsterdam trip. Could you please send me your contact details to mt.wyndham@apollohotelsresorts.com?

With regards to the deposit I can inform you that we always ask a credit card or cash deposit upon arrival to guarantee incidental costs like bar and restaurant. We have this policy, like most hotels, in place to allow guests to charge incidentals to their room and to avoid that guests leave without paying their invoice. Unfortunately this happens a lot without this policy. I am sorry to hear that we did not inform you about authorizing your credit card. I hope that you understand this was an authorisation on your card. This means we ‘freeze’ a certain amount on your card. It is not an actual payment. Although I do understand you could not reach at these funds at this time.

The city tax is levied by the municipality. The municipality imposes a tax on persons who do not officially live in Amsterdam (i.e. tourists). Municipalities officially do this because tourists make use of municipal facilities. The income generated by this tax allows the municipality to improve its facilities. Unfortunately hotels do not have a say in this matter. The city tax is always 5.5% of the room rate.

In case you have any questions or remarks, please do feel free to contact me directly. I truly hope that we will be able to provide our product and service again to you in the near future. Your satisfaction is our main priority.

Kind regards,

Imre Heijboer – General Manager
Wyndham Apollo Hotel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,693 reviews from our community

Traveller rating
    620
    646
    272
    94
    61
See reviews for
171
654
69
444
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (289)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 April 2014

I asked the staff for help in finding a pharmacy that was open on Easter Monday morning, after having been sent to a one that was closed. The staff who could see i was clearly in pain was very kind and referred me quickly to the concierge. I asked him to find a pharmacy and call them to make sure they were open. He refused to call even if i told him we had just been sent to one that was closed and being sick, i cant take a chance for another one to be closed. He said he didnt need to call and it wasnt his fault if his colleague sent me to a closed pharmacy. I asked why the hotel doesnt have a shop with basic traveller medicine, he said they are a hotel, not a pharmacy. I insisted he call the pharmacy, he said he doesnt work for me, he works for his bosses!
I had to resort to the shift manager who was helpful and solved what should have been something easy to solve the first time around. Even if the rest of the staff is nice, i cant believe Wyndham tolerates having such an client-service averse concierge, who clearly is not aware he's in the Experience business. Badly done, Whydam

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Voyageur999888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ApolloAmsterdam, General Manager at Apollo Hotel Amsterdam, responded to this review, 28 April 2014
Dear Voyageur999888,

Thank you for taking the time to share your comments with us. Your feedback is very important to us and your information will be used to improve our service.

For me it is very unfortunate to hear you experienced that the concierge was not helpful.

I can guarantee you I definitely will discuss this with the person involved during this situation. Unfortunately I have no excuse for this and agree with you that this is not the level of service we as Wyndham strive for.

Wyndham strives for the best service towards our guests. For your next stay I hope we can take care of everything in a righteous way, without any mistakes and failure in service provided.

In a personal e-mail addressed to you I will further discuss this matter. Could you please be so kind to send me your contact details to mt.wyndham@apollohotelsresorts.com?

I would like to take this opportunity to thank you once again for your comments and look forward to welcoming you back in the nearest future when we will have the opportunity to restore your faith in us.

Kind regards,

Imre Heijboer – General Manager
Wyndham Apollo Hotel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Israel
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 April 2014

Terrible hotel, I wouldn't recommend anyone to stay here.

The first problem occurs right after we arrived to the airport - day before I emailed the hotel and asked for the transfer to the hotel, and they answered that they don't do reservations, I must wait to the minibus of the hotel on the "hotels transfer point" and it will take us. So we waited almost 50 minutes but it not arrived, so we had to take a train, a tram and 10 minutes walk to get to the hotel.
When I told about this to the reception girl she said that they will check this case, but nobody apologized or suggested any compensation.

Our room was definitely not what we saw on hotel's pictures - very old furniture, one
nightstand's shelve was missing, the room was dirty and old. This is not a room in the 4* hotel, we were stayed in different hotel - 3, 4 and 5 stars, but this room was worse than all 3* rooms we saw.

The bath in the bathroom had a leakage so after I had bath all the floor was full of water.
When we returned to the room on the second day we found out that one of the glasses was missing - the cleaning lady took the dirty one and didn't replace it with the new.
Also the next day the cleaning lady put only one big towel instead of two.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ele4eg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ApolloAmsterdam, General Manager at Apollo Hotel Amsterdam, responded to this review, 23 April 2014
Dear madam,

I really appreciate you taking the time to write a review about your stay in the Wyndham Apollo Hotel Amsterdam.

We offer a free shuttle bus that will bring you from Schiphol Airport via World Trade Centre to the Wyndham Apollo Hotel. The ride from the airport to the hotel is indeed upon availability and cannot be reserved. The shuttle departs from bus stop A9, which is the bus stop for all hotel shuttle busses. Our shuttle will drive six times a day, only during the week from Monday till Friday.

I am extremely sorry for not being able to enjoy the benefits of our shuttle bus and the inconvenience this has caused you as a result. This is not the level of service that we try to offer, so I appreciate your feedback so I know what areas of improvement we have to work on.

The Wyndham Apollo Hotel Amsterdam offers different types of rooms with different views and styles. When you have checked into a room which is not meeting up your expectations we can always see if other rooms are available.

Your clear explained comments for improving have been highly noted and are discussed and directly improved where possible.

Please accept our apologies for the inconvenience you had during your stay in our hotel. We hope that we may welcome you again in the Wyndham Apollo Hotel Amsterdam!

Kind regards,

Imre Heijboer- General Manager
Wyndham Apollo Hotel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 April 2014

My husband and I satyed 4 nights at the beginning of April and upon our arrival were given a complimentary upgrade to an executive suite overlooking the canal. We found the room to be excellent, with all the amenities we needed and the bed was super comfortable, in fact my husband said it was the best bed he'd ever slept in, in a hotel! The staff were so friendly and helpful and the general feeling in the hotel was always warm and welcoming. The location was ideal, slightly away from the centre, so very peaceful, yet only a 10 minute tram ride away from the hustle bustle of the town. The tram stop was about a 5 -7 minute walk, a very pleasant walk along the canal to Apololaan stop. The only very minor complaint we had was with regard to the shower in the bathroom. It was positioned along the long length of the bath and f you did not get the angle quite right, water went all over the floor as there was only a panel to stop the water escaping rather than a curtain. On the first morning, we had a mini flood in the bathroom and I had to use all the towels to mop it up! Despite that, we would definitely stay at this hotel again and we definitely recommend it to others.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
5 Thank Annabella P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ApolloAmsterdam, General Manager at Apollo Hotel Amsterdam, responded to this review, 23 April 2014
Dear Annabella,

Thank you very much for taking the time to write this wonderful review. It is much appreciated!

Also, thank you for bringing the points with regards to the shower to our attention, we will share your remarks in our management team and will take steps to make improvements.

We sincerely hope to welcome you back soon.

Kind regards,

Imre Heijboer – General Manager
Wyndham Apollo Hotel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 17 April 2014 via mobile

Stayed here for 4 nights at the beginning of April. All of the receptionists were extremely friendly and nothing was too much trouble for them. The info they provided about getting around Amsterdam was perfect.
Our room was spacious and clean, nothing to fault. If I was to complain about one thing it would be the price of drinks etc, however, I found Amsterdam to be quite expensive all together not just the hotel. I would definitely recommend this hotel to couples or families wanting to experience Amsterdam without being in the thick of it.

Stayed April 2014, travelled with friends
Helpful?
4 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ApolloAmsterdam, General Manager at Apollo Hotel Amsterdam, responded to this review, 23 April 2014
Dear sir/madam,

Thank you so much for all of your beautiful compliments about our hotel. It is a great pleasure to read that you enjoyed your visit to the Wyndham Apollo Hotel Amsterdam.

We definitely hope to welcome you back in our hotel so we can assist you again in making your journey a success.

Kind regards,

Imre Heijboer – General Manager
Wyndham Apollo Hotel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
-
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 April 2014

Stayed here 4 nights. Very friendly and helpful staff.
Nice sized room with two comfy chairs, desk with chair, safe, minibar, big wardrobe. Bathroom with regular amenities and hairdryer. Clean and fresh. No noise.

Walking distance from city center - I see some people mention 45 minutes, I would estimate less. Tram is not far and will take you to the center even quicker. You can easily walk to Rijksmuseum and the Van Gogh museum. About 10 minutes walk to the very popular De Pijp area with lots of restaurants, a market, theatres, jazz clubs etc. The hotel is even closer to cozy, small bars like Gambrinus and an awesome music pub called CC, where there's live music every night from around 9-9.30pm. The style of music varies every day, so here you can see brazilian bands one day and a garage rock band the next.

The hotel has a business center with laptops and internet, free wifi in the room, free shuttle from the airport (check online for schedule, the buses do not run late in the evening) and shuttle for 7 euros back to the airport (takes about 20 minutes)

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sho011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ApolloAmsterdam, General Manager at Apollo Hotel Amsterdam, responded to this review, 23 April 2014
Dear sir/madam,

What a pleasure to read your review of your recent stay with us.
Thank you so much for summing up some of the amenities our hotel has to offer.

I am very happy to read that you have enjoyed your stay with us and we sincerely hope to welcome you back soon.

Kind regards,

Imre Heijboer – General Manager
Wyndham Apolo Hotel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Amsterdam hotels
Element Amsterdam
#33 of 368 in Amsterdam
508 reviews
De Pijp
Hotel Okura Amsterdam
Hotel Okura Amsterdam
#28 of 368 in Amsterdam
2,419 reviews
Show Prices
Show Prices
Show Prices
De Pijp
Sir Albert Hotel Amsterdam
Sir Albert Hotel Amsterdam
#32 of 368 in Amsterdam
1,285 reviews
Hilton Amsterdam
#43 of 368 in Amsterdam
2,816 reviews
Museum Quarter (Museumkwartier)
Apollo Museumhotel Amsterdam City Centre
Show Prices
Show Prices
Show Prices

Been to Apollo Hotel Amsterdam? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Apollo Hotel Amsterdam

Property: Apollo Hotel Amsterdam
Address: Apollolaan 2, 1077 BA Amsterdam, The Netherlands
Region: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#56 Business Hotel in Amsterdam
#66 Luxury Hotel in Amsterdam
#74 Romantic Hotel in Amsterdam
#96 Family Hotel in Amsterdam
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Apollo Hotel Amsterdam 4*
Number of rooms: 223
Official Description (provided by the hotel):
The Apollo Hotel Amsterdam is both classy and modern. Our hotel boasts a central location, in the beautiful Oud-Zuid region of Amsterdam. Stay the night or meet at a typical Dutch location, where five of Amsterdam's canals converge. Are you planning to attend a conference at the World Trade Centre Amsterdam or at the RAI? These can both easily be reached, as they are at a distance of just 1,000 metres from the hotel. During a weekend stay in the beautiful Oud-Zuid region, you will be staying at a walking distance from Amsterdam hot spots, such as De Pijp, the Albert Cuypmarkt, or you can relax in the Beatrixpark. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Lastminute, Ebookers, Odigeo, Agoda, Priceline, TripOnline SA, Traveltool, S.L.U., Hotel.de, Evoline ltd, HotelQuickly, getaroom.com and Cancelon so you can book your Apollo Hotel Amsterdam reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Wyndham Apollo Hotel Amsterdam

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing