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“Apollo hotel”

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Apollo Hotel Amsterdam
Ranked #105 of 368 Hotels in Amsterdam
Certificate of Excellence
Paris, France
Level 4 Contributor
31 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Apollo hotel”
Reviewed 27 May 2014

A good hotel, slightly outside of the center, slightly expensive and a small fitness center. The personnel is a bit cold but maybe due to the national character :-) Otherwise, the breakfast is good and the overall package can be recommended for business.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alexandre A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ApolloAmsterdam, General Manager at Apollo Hotel Amsterdam, responded to this review, 31 May 2014
Dear Alexandre,

The Wyndham Apollo Hotel Amsterdam would like to thank you very much for taking the time to remark on your stay.

I am very happy to read that you would recommend our hotel to other guests.
Thank you for staying with us, and I hope to welcome you back anytime.

Kind regards,

Imre Heijboer- General Manager
Wyndham Apollo Hotel Amsterdam
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  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (295)
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English first
Amsterdam, The Netherlands
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 May 2014

We had a one night stay for my boyfriends birthday in the second week of May. We had a nice room with a great canal view! The room was totally new, spacious with a nice bath tub. The staff at the front desk and restaurant were really friendly, especially the night receptionist Ali was really friendly and helpful. He is very resourceful, as he gave a lot of information about the hotel, services and area. He is the best example of someone who can really make your arrival experience five star. Thumbs up for the staff.

Room Tip: Executive room is great! Breakfast is also very good!
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Grey2490
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ApolloAmsterdam, General Manager at Apollo Hotel Amsterdam, responded to this review, 31 May 2014
Dear Grey2490,

Thank you for this wonderful 5 star review. I am very happy to read you enjoyed your room and its facilities.
It is our passion to combine the best facilities with great service in order to make successful and memorable stays possible for our guests. Thank you again for confirming that we succeeded in that.

How nice that you enjoyed your stay in our hotel and of course the city Amsterdam especially for your special occasion. I will certainly pass on your kind words to Ali!

I would like to take this opportunity to thank you once again for your comments and look forward to welcoming you back in the nearest future.

Kind regards,

Imre Heijboer – General Manager
Wyndham Apollo Hotel Amsterdam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 May 2014

I had a great stay at the Wyndham Apollo Hotel. The rooms are beautiful and the staff was very friendly and efficient. We arrived with a group of 9 persons and the rooms were already checked in, so we didn't have to wait.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
2 Thank Dominique V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ApolloAmsterdam, General Manager at Apollo Hotel Amsterdam, responded to this review, 31 May 2014
Dear Dominique V,

Thank you for writing such a wonderful review about our hotel!

It was a pleasure having you as our guests. Hopefully you will return someday back to the lovely city of Amsterdam and our hotel. I will share your kind words with the staff.

Kind regards,

Imre Heijboer- General Manager
Wyndham Apollo Hotel Amsterdam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Prague, Czech Republic
Level 5 Contributor
57 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 24 May 2014

The location of the hotel is good if you are coming for a business trip and need to be close to the WTC and similar facilities in the area of Amsterdam Zuidas.

Apparently there are different sections of the hotel - I stayed in the further one, which was nicely renovated (modern, clean rooms; view of the channel partly spoiled by the SHELL gas station, but not a real problem on a business trip); however, some of my colleagues stayed in a section closer to the receptions and they mentioned that their room could use a face-lift.

As for service - I must say that I don't complain that much, but this time it was really notably bad. It started at the reception, where it took forever to get checked in (plus I got my keys in an oversized business envelope???). Afterwards, we had a couple of drinks on the outside terrace. And this was somewhat discouraging - the waiting staff took forever to clean the table to begin with, then it was really difficult to get their attention to take our order and last but not least - they would not come and ask whether anything/new drinks were needed/desired - we had to 'summon' them each time. Really awkward from a customer's perspective.

Breakfast was nice - good and plentiful food. For some reason service seemed to be problem once again - not sure whether there were too few waiting staff or what the problem was, but they had an apparent problem to clean the tables promptly. When we came down, there was hardly any guests, yet all the tables were dirty/unprepared.

Overall, I guess I would not mind staying again as the room/bed were comfy enough for a business trip stay. However, would strongly encourage the management to do something about the level of service - after all it's not like it's such a cheap hotel...

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KachkaUmich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ApolloAmsterdam, General Manager at Apollo Hotel Amsterdam, responded to this review, 31 May 2014
Dear KackaUmi,

Many thanks for taking the time to write your review. Your feedback is very important to us.

The Wyndham Apollo Hotel Amsterdam indeed offers different types of rooms with different views and styles. The room you stayed in must have been a renovated executive room. The rooms closer to the reception are standard rooms and suites.

I am very sorry to hear that your first impression did not meet your expectations. It is only with the help of our guests that we can maintain or even improve our level of service. I take your comments as a challenge to keep striving for excellence.

Thank you for bringing this to our attention, we will share your remarks in our management team and will take steps to make improvements.

I do hope to welcome you again to the Wyndham Apollo Hotel Amsterdam.

Kind regards,

Imre Heijboer – General Manager
Wyndham Apollo Hotel Amsterdam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 5 Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 24 May 2014

My friend and I stayed from Friday evening till Sunday afternoon,we was greeted by a very nice gentleman called Hamid at the reception desk and in the morning Moumni was on hand to offer ideas where to go and what to do. We had a wonderful stay at this hotel our room was beautiful, clean and tidy we had a good view from the 6th floor where we sat on the balcony and took in the sunshine. It is a very quiet neighbourhood with pleasant people.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank HWandDH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ApolloAmsterdam, General Manager at Apollo Hotel Amsterdam, responded to this review, 26 May 2014
Dear guest,

Thank you for granting us the maximum score. That's a very generous gesture!

Your kind words about the hotel itself, Hamid and Moumni are really appreciated. I will make sure they will be informed about your positive comments.

It is nice to hear the hotel met up all your expectations and that you had a great stay in Amsterdam!

I hope to welcome you back soon when you are visiting the city of Amsterdam!

Kind regards,

Imre Heijboer – General Manager
Wyndham Apollo Hotel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Apollo Hotel Amsterdam

Property: Apollo Hotel Amsterdam
Address: Apollolaan 2, 1077 BA Amsterdam, The Netherlands
Region: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#56 Business Hotel in Amsterdam
#69 Luxury Hotel in Amsterdam
#74 Romantic Hotel in Amsterdam
#96 Family Hotel in Amsterdam
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Apollo Hotel Amsterdam 4*
Number of rooms: 223
Official Description (provided by the hotel):
The Apollo Hotel Amsterdam is both classy and modern. Our hotel boasts a central location, in the beautiful Oud-Zuid region of Amsterdam. Stay the night or meet at a typical Dutch location, where five of Amsterdam's canals converge. Are you planning to attend a conference at the World Trade Centre Amsterdam or at the RAI? These can both easily be reached, as they are at a distance of just 1,000 metres from the hotel. During a weekend stay in the beautiful Oud-Zuid region, you will be staying at a walking distance from Amsterdam hot spots, such as De Pijp, the Albert Cuypmarkt, or you can relax in the Beatrixpark. ... more   less 
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Also Known As:
Wyndham Apollo Hotel Amsterdam

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