When we arrived I saw several airplanes flying very low close to the hotel so I though our stay would be a disaster due to the noise. I was wrong. The staff on reception told me this was unusual, and accepted not to charge me the total stay in case I wanted to cancel the rest of the booked nights, this was very kind and no other hotel usually accepts it. The soundproof was good and the airplanes didn't pass too many times anymore.
The overall impression about the hotel is strange, they advertise a bit too much about their "green" policy, but It think this is not the most important part for most travelers.
The location is excellent, right in front of a Tram stop. The rooms are not big but not too small, with comfortable beds and basic furniture (a table, two chairs and two bedtables), I would have needed a desk, as it was advertised in the premium room I booked, but there wasn't. Rooms and common places are clean and the bathroom, with just a shower, was big enough and clean. The overall decoration of the hotel is too dark, all the corridors painted in black and the rooms in white, not practical, as the paint is already spoilt and full of stains in most areas.
The staff is really friendly, attentive, very helpfull, with no exception, it was a pleasure to talk to them and the best of the hotel.
It was unusual that we could have a coffe and some sweets instead of the standard breakfast, as the bar-cafeteria was open 24 hours. This was very good for people who breakfast very little and paying the whole continental breakfast is not worth it. This is the first hotel that offers this alternative, most places I have visited they force you to their breakfast--as the bar is closed till they finish--or you have to go out and look for a cafeteria. The bar, however doesn't have too many choices, but the quality is good.
Other guests complain about the way to communicate both buildings, but it is well indicated and sort of fun to go through all the corridors and lift till our room, not a problem at all.
The parking was good but not enugh watched; maybe in Holland the rate of crime is low, but comming from Spain we were a bit concerned about the security of our car, when the parking door was remaining open for very long.
I think the hotel can improve substancially by changing the color of the walls, I am a doctor in Psychology and I know the strong incluence of this detail.The TV is also a bit small in comparison with most hotels nowadays.
In general our stay was quite pleasant and we would go back again if we travel to Amsterdam.
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