We stayed for 3 nights here and it is with mixing feelings. I think the hotel has a good mission and idea about eco-friendly etc but it was executed poorly. Guests could experience a great time or horrible nightmare at this hotel depending the front desk staff or if you are lucky to get a good room.
We arrived at night due to evening flight, and our room got messed up. But still I don't understand why we paid more for the PREMIUM room, yet it is a smaller room than a STANDARD room??? And the hotel has Tower A and Tower B, as others mentioned, I would advise you to stay within Tower A. Most front desk staff are nice, but the ones working night shifts are not as experienced to handle requests professionally.
I would recommend trying out the breakfast for at least 1 morning. Most of the food are of good quality you won't regret it.
The map from hotel has tram lines in there. I found it helpful and better than maps from the guidebook.
If you need transfers I highly suggest you book the Electric taxi, reserve online 24 hrs before to save extra 25%. We booked our ride to the airport, the driver was friendly and arrived 10 minutes early!!!
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