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“Worths every cent to pay for!”

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Sofitel Legend The Grand Amsterdam
Ranked #17 of 367 Hotels in Amsterdam
Certificate of Excellence
GreenLeadersBronze level
Amsterdam, The Netherlands
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Worths every cent to pay for!”
Reviewed 18 October 2012

Even though I am a native of Amsterdam I like to spend anniversaries and celebrations out of home with my wife.
We decided to spend our anniversary in a junior suite here before going on a trip in the Baltics and it was just perfect. Rooms are beautiful and clean, service is impeccable and moreover breakfast is just.. beautiful!
It's certainly an expensive choice but it worthy every cent you pay for.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anthony H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelLegendTGA, General Manager at Sofitel Legend The Grand Amsterdam, responded to this review, 20 October 2012
My team and I felt really proud while reading such positive feedback from someone that knows Amsterdam very well. We are happy to read that we have made your anniversary stay a memorable one.

We hope to have the pleasure to provide you with our impeccable service again in the near future.

Best regards,
Robert-Jan Woltering
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Braintree, United Kingdom
Level 5 Contributor
71 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 17 October 2012

Whats not good about this hotel, we have stayed here a few times and we just keep going back, can not fault the staff, service, room cleanliness. Really is the only place to stay when in Amsterdam, location wise its in the heart of the city, easy to get to from airport either taxi or train. would recomend in a heart beat !! Go and stay and see for yourself !!

Room Tip: Courtyard room are quieter. but to be honest they are all good.
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  • Stayed October 2012, travelled as a couple
    • Value
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Helpful?
Thank rj_watters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelLegendTGA, General Manager at Sofitel Legend The Grand Amsterdam, responded to this review, 20 October 2012
We thank you for taking the time to recommend our centrally located hotel and for posting your kind words regarding our high level of services, staff and cleanliness.

We very much appreciate you continuing support and the entire team is looking forward to your next visit at Sofitel Legend The Grand Amsterdam.

Best regards,
Robert-Jan Woltering
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 October 2012

Always a pleasure to stay at the Sofitel Legend in Amsterdam. The location is so convenient to everything and the staff a pleasure to deal with. Rooms are always immaculate and well tended. We have used this hotel for many occasions, business, pleasure, birthdays etc and have always enjoyed our stay.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank BradwellScot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelLegendTGA, General Manager at Sofitel Legend The Grand Amsterdam, responded to this review, 18 October 2012
I would like to thank you for the grateful words you wrote about Sofitel Legend The Grand Amsterdam. It is just wonderful to read that you always enjoy your stay here at every occasion. We are honored to have such loyal guests like you.

I look forward to welcoming you back at The Grand in the near future.

Best regards,
Robert-Jan Woltering
General Manager
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Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 October 2012

If you are a lucky tourist in Amstrrsdam you stay at the sofitel grand.it has everything a tourist needs. specially comfortable bed' great location but quiet, nice room. beautifull and historical hotel and very very helpfull staff. great concierge. recomended

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Miki M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelLegendTGA, General Manager at Sofitel Legend The Grand Amsterdam, responded to this review, 17 October 2012
First of all, I would like to thank you for choosing Sofitel Legend The Grand Amsterdam and sharing such a wonderful comment on TripAdvisor. Your lovely words make me very proud on all the Sofitel Ambassadors.

It is our passion to give all of our guests a comfortable feeling and to fulfill all their wishes.

We are all looking forward to welcome you back at The Grand next time you are in Amsterdam.

Best regards,
Robert-Jan Woltering
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
Level 4 Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 15 October 2012

Sofitel Legend The Grand. An excellent, very high standard hotel.

We arrived uneventfully by rental car from Belgium and thanks to GPS and excellent highways all the way, eventually found our way to the hotel. We found a car in central Amsterdam a major encumbrance. The picturesque canals leave only a crowded cobblestoned sliver on each side for pedestrians, bicycles and the occasional tourist foolish enough to try to travel by car. As it’s one way only on each side of the canal, if you inadvertently miss your location, as we did, you then need to find a bridge wide enough for a car to cross over, so as to be able to try the lap again – and a lap could easily take a quarter hour, or more. And there is often not a great deal to stop one inadvertently driving into a canal if not careful while changing a cd.

Fortunately the Grand Hotel had a vehicle accessible court yard and parking at its front door. There seems no shortage of polite and efficient staff. The bags were removed from the car, put down at reception, and carried to our room. We were handled promptly by a receptionist who cleverly managed to up sell us to a superior room, and it was superior for little more. When we initially demurred he also offered what later proved to be an excellent afternoon tea, London Ritz Hotel standard. Our room faced the canal and had a good view of the neighbourhood and enabled us to vicariously share in the nightlife, albeit from a great height. The windows open and the air-conditioning can be switched off.

Although the hotel is located in that famous street, it is sufficiently far down the other end from the world famous windows, and their offerings, that you would never know they were there, unless you went looking – though they are within walking distance.

Also within walking distance is Dam square – the centre of town.

The room we had originally booked overlooked a, for Amsterdam, surprisingly large courtyard garden and would no doubt have been quieter and more suitable if we had been on business, but we were not and we were pleased we had made the change.

The hotel building has had many different uses over its many hundreds of years as a prominent Amsterdam landmark. It was once a palace of William and Mary, who later became king and queen of England. Large sections of an interior courtyard facade are similar to the later façade put on Hampton court in London, the side facing the Thames.

Until relatively recently the hotel was the town hall and had clearly had very large sums spent, in good taste, on it. It is in excellent repair. We were told it was one of the best examples of the Amsterdam school of architecture. Very square and formal and fitted out in dark tones, very impressive, though perhaps a bit overpowering when carried through to a bathroom – though I suppose consistency is important.

The high quality public areas had some very interesting statuary. Public Lavatories had cotton single use hand cloths and good quality lotions – at least the male ones did. There is a library and apparently a chapel, and a very impressive stained glass window in the stair foyer, running to multiple floors.

Excellent wide ranging buffet breakfasts were included in our tariff. Like most others, we had ours in the courtyard garden; however a dining room was also available.

There was an espresso type coffee machine in the room as well as all the usual such as a bar fridge hairdryers, tea facilities, and the like. We were unable to work the Bose sound system late one night. When one of the staff, who promptly attended, had similar difficulty, she had it promptly replaced within minutes, with a new one by one of the maintenance staff. Quite impressive for late sunday night. No clothes line in the bathroom, though it did contain a Jacuzzi, a phone and a television.

On leaving our bags were taken from our room to the taxi.

An excellent, very high standard hotel we would be happy to recommend to anyone.

Room Tip: street rooms are noisier than courtyard - but not particularty noisy and have an interesting view
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  • Stayed July 2012, travelled as a couple
    • Value
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Helpful?
Thank Richard J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelLegendTGA, General Manager at Sofitel Legend The Grand Amsterdam, responded to this review, 18 October 2012
I am very happy to read and feel your enthusiasm regarding your stay in Sofitel Legend The Grand Amsterdam. It is indeed correct that Amsterdam is a lively city, which can be a little bit challenging when it comes to driving in a car.

It is a pleasure to read your excitement about the beautiful and rich history of the building in which The Grand is hosted. You might have enjoyed our daily historical tour where my colleagues took you on a journey back to the 15th century.

Thank you very much for sharing your experience on TripAdvisor. I hope to welcome you back in the near future.

Best regards,
Robert-Jan Woltering
General Manager
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Philadelphia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 October 2012

I booked this hotel on Hotels.com after reading all the very positive reviews, after staying there first hand I'm at a loss to understand them.

When I got to my room it didn't have a bathtub, I was told the hotels.com deal I booked (about $300/night) didn't include a tub and I'd have to pay an additional 50 Euros/night to get a room with one. Many of the reviews described people getting upgrades to better rooms and even suites. In my case, not only didn't they upgrade me, they demanded an extra 50Euros/night for the apparent premium luxury of having a bathtub... -an item the cheapest Motel 6 can offer, but this apparently 5 star hotel cannot? There's absolutely no way a 5 star rating is justified for this hotel.

  • Stayed September 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Logic V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelLegendTGA, General Manager at Sofitel Legend The Grand Amsterdam, responded to this review, 13 October 2012
Thank you for your constructive feedback. Your feedback is considered as the most valuable tool to evaluate the high quality of service expected by our guests.

I am very disappointed to read that you have not experienced the five star experience you so much deserve. It is indeed correct that we have rooms with a rain shower and rooms with a rain shower and separate bath tub. This in order to meet the preferences of all our guests. Furthermore, I would like to assure you that we do our utmost to provide a free upgrade. Of course, this can only be based upon availability on the day of arrival.

I do hope, together with all the Ambassadors of The Grand, that we may welcome you back in the future. Please do not hesitate to contact me directly to personally discuss these matters further.

Best regards,
Robert-Jan Woltering
General Manager
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fareham
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 October 2012

We stayed the weekend at the end of September 12 ... It was a birthday surprise for my daughter's 26th birthday - told her we were staying a the local hostel... Boy did she get a shock! A warm welcome with friendly and helpful staff. We had a twin room with lovely facilities... The radiator would not switch off and we were a little warm. We told reception and there was a maintenance man at the door as we arrived! He must have special powers ! The service the whole stay was fab ! Can't fault it. I didn't tell the hotel it was my daughter's birthday but the guy on reception must have. Over heard our conversation as we had a lovely card plus chocs on the first night and a birthday cake delivered by room service as a surprise to both of us plus a full verse of ' Happy Birthday ' from the Dutch waiter on delivery ! Breakfast was superb ... The whole hotel completely met my high expectations for the money I had spent for a very special weekend ! Thank you to all the wonderful staff !

Room Tip: We had a court yard view .. It was lovely plus pretty quiet
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  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gilly D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelLegendTGA, General Manager at Sofitel Legend The Grand Amsterdam, responded to this review, 13 October 2012
Thank you for your Grand words about our hotel. It is a delight to read such a wonderful experience. I can only image how stunned your daughter must have been.

It is our true passion to create memorable experiences, like yours. I especially enjoyed reading how we had the opportunity to surprise you. This makes me very proud of my team.

We all look forward to welcoming you back soon.

Best regards,
Robert-Jan Woltering
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sofitel Legend The Grand Amsterdam

Property: Sofitel Legend The Grand Amsterdam
Address: Oudezijds Voorburgwal 197, 1012 EX Amsterdam, The Netherlands
Phone Number:
Region: The Netherlands > North Holland Province > Amsterdam > Red Light District (De Wallen)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Amsterdam
#7 Spa Hotel in Amsterdam
#8 Romantic Hotel in Amsterdam
#8 Business Hotel in Amsterdam
#13 Luxury Hotel in Amsterdam
#24 Green Hotel in Amsterdam
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Sofitel Legend The Grand Amsterdam 5*
Number of rooms: 177
Official Description (provided by the hotel):
SOFITEL LEGEND THE GRAND AMSTERDAM.Furnished with French elegance and grandeur, the hotel welcomes a variety of visitors, from the trendy Amsterdam elite to royal brides or famous international movie stars. In each of the rooms, the restaurant, the hallways and the beautiful garden terrace, design and history captivate and seduce everyone into visiting. ROOMS & SUITES.Sofitel Legend The Grand Amsterdam offers 177 spacious rooms, including 52 luxurious suites, amongst which 14 individually designed Suite Apartments: lodgings in 17th century canal houses. The rich history of the hotel is, as naturally, incorporated into the new architectural details in many ways. WELL BEING.Access to the relaxing SoSPA is complimentary for all hotel guests. It is the ideal place to unwind and pamper yourself. SoSPA houses an indoor heated swimming pool, a private Turkish steam bath, a Jacuzzi, a sauna, private treatment rooms and a SoFIT fitness area. INSPIRED MEETINGS.The 17 fully equipped banqueting and conference rooms, five of which are listed as historic monuments, provide the ultimate venue for meetings or conferences in Amsterdam. All rooms have natural daylight and are equipped with the latest technical facilities. BRIDGES RESTAURANT.The modern and trendy fish restaurant serves dishes with an emphasis on sea food and fish, mostly Dutch organic produce with a French twist. Bridges bar and lounge are the heart of restaurant, offering exclusive wines and vintage Champagnes. ... more   less 
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Also Known As:
Sofitel The Grand Amsterdam Hotel Amsterdam
Accor The Grand Amsterdam
Sofitel Amsterdam
Amsterdam Sofitel

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