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“Service, Location and Ambience”

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Sofitel Legend The Grand Amsterdam
Ranked #13 of 373 Hotels in Amsterdam
Certificate of Excellence
GreenLeadersBronze level
Reviewed 3 August 2014

I am officially in love with the Sofitel brand. Had a wonderful experience in Paris, and now an outstanding stay in Amsterdam. This hotel is located right in the city center where all the happenings are. The staff are all incredibly helpful and goes the extra mile to help us, they also give excellent recommendations for us.

Wifi is free throughout the hotel, and there is a spa with gym that is free to use for all guests. There is a garden area for afternoon tea and also a quiet spot in the library for us to read or use the internet. Even though we checked out in the afternoon, we were allowed to use the hotel facilities till late in the evening because we had a very late flight out of Amsterdam.

This is definitely one of the best hotels I have stayed in Europe. Will be back with friends and recommending it to all!!

Room Tip: Choose a room facing the courtyard for quieter stay.
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  • Stayed: August 2014, travelled with family
    • Value
    • Rooms
    • Service
Thank LauraThedy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RemcoGroenhuijzen, General Manager at Sofitel Legend The Grand Amsterdam, responded to this reviewResponded 8 August 2014

Wow, what a wonderful review! Thank you very much for your kind words and the recommendation to your friends.

I look forward to welcoming you back in The Grand in the near future.

With kind regards,

Remco Groenhuijzen
General Manager

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923 - 929 of 2,710 reviews

Reviewed 2 August 2014 via mobile

We were here during the Gay Day with the famous parade day, the streets were full with people for this event
The building of the hotel was built 1578 and now used as the hotel, very modern room,very nice and i am very happy with the facilities.
The service of the reception and the others staf were super very kind and helpful truly a five star hotel
Very close to the redlight area, right in the city centre full of restaurants, cafe and many others tourist centre
The gym and sauna are free also the internet wifi free from the lobby till the room !
We like the hotel and we will come back to stay
here again
Easy access to any where and every where, love it

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Antonthedy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RemcoGroenhuijzen, General Manager at Sofitel Legend The Grand Amsterdam, responded to this reviewResponded 8 August 2014

Thank you so much for your recent review. I am most pleased tohear about your great stay, and I am delighted to read that you enjoyed the building and the facilities and thought the the staff was super !

Thank you so much once moer, and please do consider staying in The Grand again on your next visit to Amsterdam.

With kind regards,

Remco Groenhuijzen
General Manager

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Reviewed 1 August 2014

From what I could see, this is by far the best hotel in the busiest part of Amsterdam. It's located in an incredible position just a stones throw from the Red Light district, yet just far enough away to escape.

Everything you need is within walking distance.
The staff are great, the room is exquisite and the bed so comfortable, the Wi-Fi is good. We had a garden view room, which worked out to be a better choice than one overlooking the street, I imagine this would be very noisy all night long.

There are some great restaurants in the surrounding streets (not in the Red Light district), and so much to explore. The bikes are a bit expensive to hire though at 17.50 Euros each, I would have thought they could have been about half that price.

It poured rain when we were checking out, there were no Taxis, so one of the staff drove us to the train station in his personal car. Now that's service.

We loved Amsterdam and this Hotel.

Stayed: July 2014, travelled as a couple
Thank Abstraction1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RemcoGroenhuijzen, General Manager at Sofitel Legend The Grand Amsterdam, responded to this reviewResponded 8 August 2014

Thank you very much for your recent stay. I am very happy to see that you have had such a great time with us.

Thank you once again, and I look forward to having you with us again in the future.

Yours sincerely,

Remco Groenhuijzen
General Manager

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Reviewed 28 July 2014

Another awesome and elegant "Sofitel" hotel. It is "the" place to fully indulge. Service, food, rooms/suites, amenities, design, decor, quality, and every small detail that may come to mind-if your a perfectionist- Is way beyond 5 stars. The value added are the: Staff, whom are so cooperative and extremely friendly. Hotel Location is superb.
This obviously is the result of professional management and their team. Thank you for a wonderful stay. And will definitely be back soon.

  • Stayed: October 2013, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Arabian_Myth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RemcoGroenhuijzen, General Manager at Sofitel Legend The Grand Amsterdam, responded to this reviewResponded 30 July 2014

Thank you for this amazing review on Tripadvisor. I am very happy to read that you enjoyed our hotel and it’s service and I will not fail to pass your kind words onto the entire staff.

I hope to soon welcome you back in The Grand.

Kind regards,

Remco Groenhuijzen
General Manager

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Reviewed 27 July 2014

Just returned home after spending a long weekend in The Grand Sofitel Hotel. What a beautiful friendly hotel. The staff couldn't do enough. The service was excellent. There was nothing we didn't like about the hotel & the location was ideal. It was my sisters special birthday and I had made the hotel aware of this so when we arrived in our room a birthday cake had been made for her. This was a lovely thought and my sister was thrilled! The breakfast was a little on the expensive side but the choice was amazing so It was well worth it. We ate in the hotels Bistro one evening but it was expensive for what you received.

The only thing I would say is we asked for a triple room but it wasn't really big enough for 3 beds along with the other furniture which was left in the room. I would definitely stay there again. Amsterdam wouldn't be the same if I didn't.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank JoyC237
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RemcoGroenhuijzen, General Manager at Sofitel Legend The Grand Amsterdam, responded to this reviewResponded 28 July 2014

Many thanks for taking the time to leave your kind feedback following your recent stay with us at Sofitel Legend The Grand Amsterdam.

Thank you for choosing The Grand for your sisters birthday weekend. I was delighted that you enjoyed the special birthday cake. I was really pleased that you enjoyed the service and that youalso liked the surroundings and facilities in the hotel.

I have also taken good notice of your comment regarding the triple room and will pass it on to the responsable manager.

We look forward to welcoming you back once again in the near future.

My kindest regards,

Remco Groenhuijzen
General Manager

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Reviewed 26 July 2014

Stayed in this hotel for 2 nights on business in July 2014. A fast 20 minute taxi drive from local Schiphol airport (25euros) helps you get a good introduction to the local area of cycle lanes, narrow cobbled streets, shops, bridges and the famous canals - utterly unique.
The Grand is nestled in a quiet area by a canal and near several cafes and shops.
There is an inner courtyard which is a mini oasis before you step in to reception.
Nice warm welcome and a fast, efficient check-in. Really good to see as this can be a frustrating process. Plenty of staff here to help you. Free WiFi which was fast throughout my stay.
Stayed on the 3rd floor in a spacious bedroom. Good services in room plus very clean bathroom. Very comfortable bed and quiet. Didn't hear any door slamming along the corridor or cleaning staff.
Enjoyed dinner at the Hotels Bridges restaurant - delicious French food. Tasted fantastic and the service was superb. Excellent quality.
There are several areas in the Hotel for drinks either Al Fresco or in their Pub Bar, which has local beer on draught too. Bar staff very friendly.
Good tasty breakfast buffet with loads of choice and a friendly service. Nice view over the canal.
We also booked a meeting room over the other side of the Hotel in a separate area. Would highly recommend this as our room was large enough for 12 people and contained all the modern fixtures and fittings you would need to hold a meeting. All within a cultured and quiet settling.
Would highly recommend this hotel as a great place to stay and for a business location.
Well trained staff. Pleasant attitude. Hard working for the guests and within a fantastic city.
Thank you to everyone at the Sofitel Legend.
We will return.

  • Stayed: July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
2  Thank RUSS1602
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RemcoGroenhuijzen, General Manager at Sofitel Legend The Grand Amsterdam, responded to this reviewResponded 28 July 2014

Did you know that the Seventeenth-Century Canal Ring Area of Amsterdam inside the Singelgracht is on the Unesco Wolrd Heritage list ?

Thank you for your amazing review about your recent stay with us, at Sofitel Legend The Grand.

I have passed on your kind words to my team and we look forward to welcoming you back once again in the near future.

My kindest regards,

Remco Groenhuijzen
General Manager

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Reviewed 21 July 2014

amazing hotel - the historical building is well kept, everything fresh and tidy. the amazing atrium has a quiet garden, which offers a quiet break from the city to enjoy drinks/meal.
our room was of a decent size, it felt very bright and inviting thanks to the high ceiling. bathroom with lovely hermes amenities. a/c was working perfectly - efficient and quiet - which in combination with a great bed gave us a very good sleep comfort.
perfect location close to everything, very attentive and knowledgeable staff.
i warmly recommend this hotel.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank fridtjofen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RemcoGroenhuijzen, General Manager at Sofitel Legend The Grand Amsterdam, responded to this reviewResponded 25 July 2014

Indeed our inner garden is a ‘hidden treasure’ where one can relax, have a drink, lunch or dinner and get away from the busy city !

Thank you for your wonderful words about your recent stay in The Grand !

We hope to soon welcome you back.

With kind regards,

Remco Groenhuijzen
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sofitel Legend The Grand Amsterdam

Address: Oudezijds Voorburgwal 197, 1012 EX Amsterdam, The Netherlands
Phone Number:
Region: The Netherlands > North Holland Province > Amsterdam > Red Light District (De Wallen)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Amsterdam
#4 Family Hotel in Amsterdam
#8 Romantic Hotel in Amsterdam
#8 Business Hotel in Amsterdam
#9 Luxury Hotel in Amsterdam
#26 Green Hotel in Amsterdam
Price Range: £239 - £789 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Legend The Grand Amsterdam 5*
Number of rooms: 177
Official Description (provided by the hotel):
SOFITEL LEGEND THE GRAND AMSTERDAM.Furnished with French elegance and grandeur, the hotel welcomes a variety of visitors, from the trendy Amsterdam elite to royal brides or famous international movie stars. In each of the rooms, the restaurant, the hallways and the beautiful garden terrace, design and history captivate and seduce everyone into visiting. ROOMS & SUITES.Sofitel Legend The Grand Amsterdam offers 177 spacious rooms, including 52 luxurious suites, amongst which 14 individually designed Suite Apartments: lodgings in 17th century canal houses. The rich history of the hotel is, as naturally, incorporated into the new architectural details in many ways. WELL BEING.Access to the relaxing SoSPA is complimentary for all hotel guests. It is the ideal place to unwind and pamper yourself. SoSPA houses an indoor heated swimming pool, a private Turkish steam bath, a Jacuzzi, a sauna, private treatment rooms and a SoFIT fitness area. INSPIRED MEETINGS.The 17 fully equipped banqueting and conference rooms, five of which are listed as historic monuments, provide the ultimate venue for meetings or conferences in Amsterdam. All rooms have natural daylight and are equipped with the latest technical facilities. BRIDGES RESTAURANT.The modern and trendy fish restaurant serves dishes with an emphasis on sea food and fish, mostly Dutch organic produce with a French twist. Bridges bar and lounge are the heart of restaurant, offering exclusive wines and vintage Champagnes. ... more   less 
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Also Known As:
Sofitel The Grand Amsterdam Hotel Amsterdam
Accor The Grand Amsterdam
Sofitel Amsterdam
Amsterdam Sofitel

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