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“We have stayed at many top hotels-this is one of the best”

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InterContinental Amstel Amsterdam
Ranked #7 of 365 Hotels in Amsterdam
Certificate of Excellence
Ohio
Level Contributor
298 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 195 helpful votes
“We have stayed at many top hotels-this is one of the best”
Reviewed 20 August 2009

Amazing hotel! beautiful, clean and the staff went out of their way for us. We have stayed at many top hotels and this is one of the best. We didn't know what to expect since some of our stay was free nights using points ( another Intercontinental we stayed at was less than gracious when we used our points). They treated us like royalty. The staff went out of their way for everything. I highly recommend this hotel, even if you are paying the full rate, it is more than worth the splurge.

  • Stayed August 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank xcapeohio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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922 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (186)
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  • Chinese (Traditional) first
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English first
London, United Kingdom
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 9 July 2009

I managed to book two nights in this hotel using 80000 priority club points that I had managed to accumulate over the years. Therefore I did not have to pay a penny for my stay, I have to say that this has to be the best use of points I could ever imagine. The hotel was superb.

I had been staying in the Grand Hotel Stockholm a few weeks before visiting the Amstel and although I found the Grand Hotel Stockholm to be impressive the Amstel was in a class of its own.

The room was spacious, comfortable beds, amazing mini-bar (large bottles of spirits). The bathroom had a decent sized bath and our room had a separate shower.

I missed breakfast both times after too late a night out, but the service in the restaurant in the evening was superb. It's very pricey, but worth what you get, and thanks to using points to book the hotel it gave us plenty of money to enjoy the restaurant.

It's located on the river, with excellent views. The only problem with this hotel is the price is normally out of my price range and I don't like using points every time I stay at a particular hotel, I like to reward the best hotels. I'll look out for deals the next time I stay.

I've stayed in some nice hotels in Amsterdam, The Grand Sofitel used to be a favourite before trying the Amstel. For earning Priority Club points there's a Crowne Plaza in the city centre that's also fairly decent and reasonably priced. The Crowne Plaza and The Grand are both more centrally located.

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank davencl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buckinghamshire UK
Level Contributor
130 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 305 helpful votes
Reviewed 28 June 2009

First off, I would still recommend the Amstel and would most probably stay there on my next trip to Amsterdam but, sadly, it simply isn't as good as it was!

This could partly be that I have become more spolt over the years but I did find the service a bit lack-lustre this trip, as if the hotel staff have lost their spark. There was little evidence of proactive service and quite often there wasn't a waiter around when you wanted one! I did wonder whether this was - at least in part - a result of the current economy: i.e. fewer customers, maybe fewer staff ?

Check-in was fine, but rather cold and formulaic - there was simply no real engagement with us as human beings.

The hotel itself is still grand and generally well-maintained, though I noticed that the red carpet on the steps leading up to the hotel entrance is looking rather scruffy. Also, we did find the lighting in the lifts was ridiculously low. I know these are old lifts harking back to a bygone (pre-electricity) era, but the lighting level was equivalent to a couple of candles - you could only see the lift buttons when the doors opened!

We had a Junior Suite, which was a good size and the bathroom was excellent: large shower plus bath, separate room for the tolilet. Very good linens and a comfy bed. The swimming pool is immaculately kept and very clean.

Breakfast at La Rive - mixed. Service was patchy and the breakfast was OK, but nothing great. Dinner at La Rive, however ,was sensational and I would strongly recommend it to any foodie readers.

So , in summary, still good but sadly not what it was - it used to be fabulous!

  • Stayed June 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TM99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 May 2009

My wife and I had a one-night stay in April.

The canal view was atmospheric; the location is far enough, but not too far from the madding crowds and the room was everything you could expect from a top-tier property.

  • Stayed April 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 3D_Voyager
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 April 2009

For any high tea buff out there, the Amstels version of high tea is very pricey (40 euro per person to be exact) for what you'll get and if you're expecting something like tea at the Ritz or anything at all similar - then this isn't it.

This is what you'll get per person for 2 people: 6 cups of tea, 2 very small lemon and 2 very small plain scones, n clotted cream. There are also 3 small jars of jam to share. 1 quarter egg salad, cucumber, ham n butter and salmon sandwich, 1 pesto n cheese and 1 steak tar-tar sandwiches on mini rolls. 2 pieces of chocolate, 1 mini quiche, 1 egg roll and 1 cream lobster croquette. 1 tiny sliver of chocolate cake and another of white cake, and for the finale, a trip to the chocolate fountain where you can dip a marshmellow, a thin sliver of pineapple and a tiny cream puff into a flowing fountain of chocolate. All of the above mentioned food was ok I suppose, but alas, none of it was anything to rave about or made me feel the money I was spending was worth it.

Not the best high tea thatz fer shur, (for me, its the Ritz London that holds that distinction) and probably not the worst either, but I can't recommend it nor will I return. Still for anyone who thinks they'd still want to give it a whirl, then I'd say to bring your wallet and be sure get a table away from the window if you go on a sunny day, as the place is enclosed in glass and will get extemely hot.

  • Stayed April 2009, travelled as a couple
    • Value
Helpful?
3 Thank nutz4travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, England
Level Contributor
77 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
Reviewed 4 February 2009

I have visited Amsterdam many times and stayed in most of the top rated hotel but the Amstel is by far the best...It is a classically designed and furnished with almost museum like attention to detail...Rooms are spacious and the hotel has good business and fitness facilities...For a Continental European Hotel and the service fom the staff and concierge team is excellent...The restaurant, La Rive, was very good and is supposedley the best in the city (I believe it)

My one word of caution about the hotel is the fact that it is not centrally located...It is probably a 20 minute walk to the cental sights but, because of that, is a sea of tranquility in a very hectic city. When I go back to Amsterdam I will only stay in this hotel.

  • Stayed June 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank bobd72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kiev
Level Contributor
1 review
Reviewed 14 November 2008

It was one of the best hotels, which I have seen. Huge wardrobe, great oldstylish disayn, nice decor and view to the river. Servis is exellent. Very tasty breakfest in room, amaizing bathroom. Only one problem - all rooms are non-smoking. Can reccomend for sweet weekend :-)

  • Liked — Great room and service
  • Stayed September 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank KievDana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about InterContinental Amstel Amsterdam

Property: InterContinental Amstel Amsterdam
Address: Professor Tulpplein 1, 1018 GX Amsterdam, The Netherlands
Phone Number:
Region: The Netherlands > North Holland Province > Amsterdam > Plantage & the East , Binnenstad
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Amsterdam
#5 Luxury Hotel in Amsterdam
#10 Romantic Hotel in Amsterdam
#13 Business Hotel in Amsterdam
#13 Family Hotel in Amsterdam
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — InterContinental Amstel Amsterdam 5*
Number of rooms: 79
Official Description (provided by the hotel):
Since the day the doors opened in 1867, InterContinental Amstel Amsterdam has been revered the world over for its palatial grandeur and residential warmth. Located where the financial, cultural and shopping districts converge, the hotel is a short walk from the Rijksmuseum, Van Gogh Museum, Spiegelkwartier and the Royal Carré Theatre. The Anne Frank House and the 14th-century Begijnhof are easy to reach by public transport or taxi. ... more   less 
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Also Known As:
Intercontinental Amstel Amsterdam Hotel Amsterdam
Intercontinental Amsterdam

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