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“Boutique Hotel with Great Location”
Review of The Dylan

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The Dylan
Ranked #23 of 373 Hotels in Amsterdam
Certificate of Excellence
Reviewed 2 July 2013

We loved our stay at this charming boutique hotel. Location is fantastic - right on the Keizersgracht canal near the "hip" Jordan area. Wonderful service. Historic old building. We had breakfast included without room and the food was great. Also had dinner in their gourmet restaurant Vinkeles - incredible meal. We would definitely stay here again when returning to Amsterdam.

  • Stayed: June 2013, travelled as a couple
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Thank GMRPennsylvania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
René B, General Manager at The Dylan, responded to this reviewResponded 8 August 2013

Dear Guest,

Thank you for sharing your very thougful feedback.

We are looking forward welcoming you here on your next Amsterdam visit.

The Dylan Amsterdam

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328 - 334 of 631 reviews

Reviewed 21 June 2013

I love this location, so that's a good start. The staff were attentive. It is a lovely hotel building, but I didn't eat here. Really nice room with some very good touches - robes, iPhone speakers, etc. tiny loo though.

  • Stayed: June 2013, travelled with family
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Thank S0lway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
René B, General Manager at The Dylan, responded to this reviewResponded 25 June 2013

Dear guest,

Thank your for sharing your enthusiastic experiences with us.

Your comments regarding our facilities are much appreciated and will be reviewed with care.

Thank you for staying and for sharing your feedback.

Kind regards,


René Bormann

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Reviewed 19 June 2013

I was very happy with this hotel. It is boutique, with old narrow stairs and a clunky lift, but at the same time very polished and comfortable. I loved the fireplace and the courtyard downstairs and the exposed wooden beams and general dark decor of the rooms.

The great shower, bed, coffee machine and windows you can open made it very homely. The staff were lovely and helpful and the food delicious.

I have soft spot for Amsterdam, but this hotel was one of the best travel experiences I have ever had. I loved it and would definitely stay here again.

  • Stayed: June 2013, travelled on business
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1  Thank TrySmiling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
René B, General Manager at The Dylan, responded to this reviewResponded 25 June 2013

Dear guest,

It is a pleasure to read your experiences at The Dylan Amsterdam.

As hotel we truly cherish our history and its uniqueness and value your comments for embracing exactly that.

It has been our pleasure hosting you and we sincerely hope that we'll be your first choice property on your next Amsterdam visit.


Kind regards,


René Bornmann

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Reviewed 13 June 2013

This is a quite the oasis in the middle of the best part of old Amsterdam. Beautiful rooms. First rate service. The restaurant in the hotel, Vinkles, is absolutely top notch. Great service and food. Highly recommended in Amsterdam.

  • Stayed: May 2013, travelled as a couple
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Thank DonCornutt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
René B, General Manager at The Dylan, responded to this reviewResponded 17 June 2013

Dear guest,

Thank you very much for sharing this wonderful and very delighted review regarding your stay at The Dylan Amsterdam. We are thrilled to hear you had an amazing stay and that you really enjoyed your room and the experience with us.

We are delighted you really appreciated the quality of service provided by the team, as well as your culinary experience at restaurant Vinkeles. It will be our great pleasure to share your feedback with the rest of the team.

Thank you once more for sharing your review and for recommending the hotel to other travellers. We look forward to welcoming you again.

Kind regards,
René Bornmann
General Manager

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Reviewed 1 June 2013

We have been before for dinner, and a friend of us suggested that we stayed at the Dylan this time. The hotel is a small a boutique hotel, its pretty and cozy. The service is so so, it has too many stairs all over the place, and in much of their rooms, where you have the bed in one floor, and the bathroom in another. It is not a place where you feel that service is everything, they are accommodating, but they don't' go out of their way to give a good service. We liked it, but expected more.

Room Tip: Be aware that the duplex rooms have the bathroom in one floor, and the the bed in other. The stairs...
See more room tips
  • Stayed: May 2013, travelled with family
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2  Thank Mariela P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
René B, General Manager at The Dylan, responded to this reviewResponded 13 June 2013

Dear guest,

We thank you for your constructive comments and for sharing your feedback with us, which is valuable to us in improving the service to our guests.

It is a pleasure to read that you have experienced the hotel as pretty and cosy. However, we apologize for any inconvenience caused during your stay with us.

On one side, we are grateful for the unique building, which originates from the 18th century. On the other side, with The Dylan being a monumental building, this also comes along with certain limitations.

Please allow me to express my sincere apologies for the lack of service you may have experienced. We always strive for the highest level of service and professionalism.

It is our hope that you will give us the opportunity to better serve you in the near future.
We hope that you will consider staying at The Dylan again so that we may show you the high level of service which we are known for.

Kind regards,
René Bornmann
General Manager

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Reviewed 27 May 2013

  • Stayed: May 2013, travelled as a couple
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Review collected in partnership with Easytobook.com
Thank IlyasH_13
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
René B, General Manager at The Dylan, responded to this reviewResponded 17 June 2013

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Reviewed 22 May 2013

  • Stayed: May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
1  Thank Jennifer T
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
René B, General Manager at The Dylan, responded to this reviewResponded 17 June 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about The Dylan

Address: Keizersgracht 384, 1016 GB Amsterdam, The Netherlands
Region: The Netherlands > North Holland Province > Amsterdam > Canal Ring (Grachtengordel)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#12 Business Hotel in Amsterdam
#19 Luxury Hotel in Amsterdam
#20 Romantic Hotel in Amsterdam
Price Range: £250 - £749 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Dylan 5*
Number of rooms: 41
Official Description (provided by the hotel):
This boutique hotel along the Keizersgracht canal is situated in the heart of Amsterdam. The Dam Square is a short walk away. The Dylan offers rooms and suites with special themes. All have luxurious bathrooms, a bathrobe and slippers. There is free Wi-Fi. ... more   less 
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Also Known As:
The Dylan Hotel Amsterdam
Dylan Hotel Amsterdam

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