We stayed at the Dylan for 3 nights. On the face of it - not bad at all. Nice little hotel, staff could have been bit more attentive but nice nonetheless. Our room was very well decorated although it was a little small and there was nowehere near enough room to hang clothes - bit of a problem when there are no ironing facilities. Hotel is very well located.
We had a marvellous time, as we always do in Amsterdam. The hotel was very pricey but it was a treat so who cares.
Sadly our stay was ruined when we left the hotel. I (stupidly) left a bag full of duty-free cosmetics in the bathroom cupboard. With hindsight thank christ it wasn't jewellery. We checked out mid-morning and left our bags ready for collection later that day. I realised I'd left my "goodies" and thought (as with every other half-way decent hotel) they would have been handed in by housekeeping. Not so! I explained what had happened to the staff and they really couldn't have cared less. There was no sincere apology and they didn't seen surprised or concerned at what I as saying. They couldn't wait to get rid of me as their new "victims" were checking in and hearing my complaint. No resolution was offered - nothing...and we had just spent a fortune at their hotel.
I am disgusted and would NOT recommend this hotel to anybody. Absolutely shameful !!!!
- Official Description (provided by the hotel):
- This boutique hotel along the Keizersgracht canal is situated in the heart of Amsterdam. The Dam Square is a short walk away. The Dylan offers rooms and suites with special themes. All have luxurious bathrooms, a bathrobe and slippers. There is free Wi-Fi. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Ebookers, Agoda, Hotels.com, Odigeo, Priceline, TripOnline SA, Traveltool, S.L.U., Evoline ltd, HotelQuickly and Cancelon so you can book your The Dylan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- The Dylan Hotel Amsterdam
- Dylan Hotel Amsterdam