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“Great hotel close to everything!!”

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DoubleTree by Hilton Hotel Amsterdam Centraal Station
Ranked #61 of 368 Hotels in Amsterdam
Certificate of Excellence
Murray, Kentucky, United States
Level 3 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great hotel close to everything!!”
Reviewed 12 November 2011

We stayed at the Mint and loved it. I love how close it is to everything. It is right across from the train station and right on the water. What more could you ask for? The hotel's rooms are great. Each room has an I-Mac. We had a view of the Canal. It was perfect and clean. The staff were very helpful. We plan to stay here again when we visit in April. I can't wait to stay here again.

Room Tip: Ask for a Canal View
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  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Elizabeth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MintAmsterdam, Sales & Marketing at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, 1 December 2011
Dear Guest,

I would like to take this opportunity to thank you very much for your great review on Tripadvisor!

i am very happy you have enjoyed your stay with us and we are already looking forward welcoming you back in April!

If there is anything I can assist you with for your next stay please let me know.

With kind regards,
Daphne Diender
Executive Office
Mint Hotel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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6,948 reviews from our community

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Rating summary
  • Location
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Traveller tips help you choose the right room.   Room tips (1,564)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
Minneapolis, Minnesota
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 12 November 2011

Right next to Central Station and all the activity of Amsterdam! Brand new with all the ammenities you'd expect plus an IMac! wow! Wifi also in the room. Our room overlooked the train tracks, but that was ok, the rooms are well sound-proofed! And they rent bikes for 15 euros/day...that was really fun!

  • Stayed November 2011, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank soupysales_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MintAmsterdam, Executive Office at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, 22 November 2011
Dear Guest,

it was with great pleasure to learn about your positive review on Tripadvisor. Thank you very much for sharing your great experiences with us, we highly appreciate it.

I am very happy to learn that you have enjoyed your stay and all facilities we have to offer such as the iMac system. It is also great to hear that you have been able to make use of our great city bikes tso you can also enjy the city of Amsterdam and everything it has to offer.

I truly hope we have the pleasure of welcoming you back again at Mint Hotel Amsterdam in the near future.

With kind regards,

Daphne Diender
Executive Office
Mint Hotel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai, Maharashtra, India
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 November 2011

Me and my wife were on our honey moon, a friend of our recommended this hotel to us. Excellent location , walking distance from the Amsterdam railway station. staff is very help full and friendly. Rooms are nice and comfortable.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Siddharthmurgai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bucharest, Bucuresti, Romania
Level 4 Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 11 November 2011

Although it is a very new hotel, the room have ugly furniture, very small bathrooms. The worse was that I was freezing; they do not have central heating and the air conditioning was fixed to get a maximum temperature of maximum 20 degrees Celsius. The housekeeper did not replace the shampoo and the other used products.
they also wanted to charge me twice for the room. The room was paid by the agency but when I checked-out they asked me to pay once again
also my colleagues at the lower floors could not sleep at all because of the noise from the trains (the central railway station is just behind the hotel)

  • Stayed November 2011, travelled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Mihaela A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MintAmsterdam, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, 22 November 2011
Dear Guest,

Thank you very much for your review at Tripadvisor in which you share your experiences during your recent stay at Mint Hotel Amsterdam. We very much appreciate your feedback as it´s obviously gives us the opportunity to improve our levels of service in any way possible.

I was very concerned reading your review and I would like to let you know that we are taking your comments very seriously.

I would like to offer you my sincere apolgies for all inconveniences suffered and especially for the heating in your room. The temperature in the room can go up to 24 degrees celcius. I would like to inform you that after reading your review we have immediately bought a couple of portable heaters to put in the room upon request.

With regards to the double charge, i am very sorry this has happened to you upon check out. I would like to verify with you if everything is ok and nothing has been double charged?! Please let me know directly if I can be of any assistance for you.

Dear Sir/Madam, one more time please accept our sincere apologies. May I be so kind to ask you to send me an email directly to amsterdam.reservations@minthotel.com as I would like to send you something as a token of our concern.

We do hope that despite your recent experiences you will return to Mint Hotel in the future. You will see at that time that the above were single incidents and not representative for the way we normally serve our valued guests.

Please do not hesitate to contact me should you have any questions or should I be able to be of any service.

With kind regards,

Caroline Receveur
General Manager
Mint Hotel Amsterdam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cologne, Germany
Level 6 Contributor
165 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
Reviewed 9 November 2011

The hotel is a very short walk from Centraal Station, you can see the Mint sign if you look left as soon as you come out of the station.
Check in was easy and informative and the room was exactly as specified. The Apple TV & Internet access was very useful, though the WIFI could be a bit patchy sometimes.
The Guest Services Staff were very helpful and I would certainly stay here again. The bar service was very good, the views great but drinks expensive for this city, it was about 16 euros for a cocktail!!
The whole stay was great the location is very central and everything is in easy walkable distance, however the trams and trains are a short walk away should you not want to walk too much. If you are flying in to Schipol, the train is about 17 minutes from the airport to Centraal and only costs 4 euros much cheaper than taxis which are a shade longer for the journey and cost 40 - 45 euros.

  • Stayed October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SJJG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MintAmsterdam, Executive Office at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, 22 November 2011
Dear Sir and Madam,

I was very honored to read that you have enjoyed staying at the Mint Hotel Amsterdam during your very special celebration trip, your honeymoon.

i am happy you were able to enjoy the convenience of the location and the rooms.
I have shared your kind words, regarding the friendly and helpful staff, to our team and they were very happy they were able to contribute to you pleasant stay.

Thank you once again and we are looking forward to welcoming you back again at Mint Hotel Amsterdam.

With kind regards,

Daphne Diender
Executive Office
Mint Hotel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level 5 Contributor
66 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 9 November 2011

We booked this hotel at short notice and gt a great deal. It is very convenient for Central station being but. Short stroll away. Other reviewers have mentioned noise from trains but we heard nothing.
The room was a reasonable size, stylish, clean and well equipped for a short stay. I particularly liked free wifi and the iMac in every room is quite cool. I used the mac to checking on lie for flights, the hotel delivered the print outs to our room, no charge for printing, excellent service.
It is a short(ish) stroll into the centre of town but you should visit the sky lounge bar first for a fabulous view of Amsterdam.
In summary a good hotel with lots to recommend it.

Room Tip: Probably best to get a room on the side away from the railway. Although we heard nothing some people...
See more room tips
  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank donbeshy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MintAmsterdam, Executive Office at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, 22 November 2011
Dear Sir/Madam,

Thank you very much for sharing your kind words with us on Tripadvisor, we highly appreciate it.

It was my pleasure to learn that you have enjoyed your stay with us and everything the hotel has to offer such as the iMac system with the free WiFi and the room you were in.

I am happy you were able enjoye the beautifull views and the lovely drink at our SkyLounge at the 11th floor!

On behalf of the entire Mint Team, thank you very much again and thank you for your reccommedations. We truly hope we have the pleasure of welcoming you back again at Mint Hotel Amsterdam.

With kind regards,

Daphne Diender
Executive Office
Mint Hotel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Groningen, The Netherlands
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 November 2011

The hotel is exceptionally large with more than 500 rooms and is right next to the central railway station. A really efficient way to get from the airport. 30 min door to door! The hotel is also only 200m from the historic city centre with it's china town and red light area.
Great restaurant on the ground floor and many different ones within walking distance. Staff is friendly and accommodating, the front office can get a bit busy but work it out if 200 rooms want to check out at 11.45.....
Overal great location pleased I didn't use the car though the municipal parking garage under the hotel costs 45.00. That probably is normal for public parking in the heart of a European capital city.
The rooms are not very large but pleasant and certainly sufficient for a comfortable stay. The personal Mac in the room is certainly worthwhile.

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Albert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MintAmsterdam, Sales & Marketing at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, 10 November 2011
Dear guest,

Thank you very much for sharing your experiences with us regarding your recent stay at Mint Hotel Amsterdam. We very much appreciate your feedback!

I am very happy to read about your trust in us and that you have enjoyed yuor stay so much and everything the hotel has to offer. it is great to see that you qualify our guests as friendly and accomodating. Naturally I have shared your kind words with the entire team.

On behalf of the entire Mint team, thank you for your stay and we truly hope we have the pelasure of welcoming you back again at Mint Hotel Amsterdam in the near future!

Kind regards,

Daphne Diender
Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Amsterdam Centraal Station

Property: DoubleTree by Hilton Hotel Amsterdam Centraal Station
Address: Oosterdoksstraat 4 | 1011 DK, 1011 DK Amsterdam, The Netherlands
Phone Number:
Region: The Netherlands > North Holland Province > Amsterdam > Centrum
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #61 of 368 Hotels in Amsterdam
Price Range (Based on Average Rates): £££
Hotel Class:4 star — DoubleTree by Hilton Hotel Amsterdam Centraal Station 4*
Number of rooms: 557
Official Description (provided by the hotel):
Right next to Central Station and within the historic city centre, is the impressive, newly-built DoubleTree by Hilton Hotel Amsterdam Centraal Station. The rooms and suites at the DoubleTree by Hilton Hotel Amsterdam Centraal Station feature a variety of facilities to make your stay as comfortable as possible such as individually controlled air conditioning, windows that open, and an iMac system which functions both as a TV and computer. High-speed internet access and Wi-Fi is also available free of charge throughout the entire hotel. ... more   less 
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