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“Great location for a good price” 4 of 5 bubbles
Review of DoubleTree by Hilton Hotel Amsterdam Centraal Station

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DoubleTree by Hilton Hotel Amsterdam Centraal Station
Ranked #57 of 361 Hotels in Amsterdam
Certificate of Excellence
Shoham, Israel
Level Contributor
84 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
“Great location for a good price”
4 of 5 bubbles Reviewed 20 January 2012

The hotel is located right near the train station Amsterdam centraal.
The rooms are clean and well maintained. The room itself is a little small but not crowded.
Who loves a siting or lying bath will be disappointed as there is only a shower. The lighting in the bathroom not quite enough. A little dark when standing before the mirror and shaving.
The hotel is proud to advertise that the rooms are equipped with an I-MAC computer but when you want to use it is a little problem because the screen is fixed to the wall and a bit far. Watching TV is a little problem because the screen too small if you want to stay in bed and watch.
Breakfast is delicious but very standard with not a large selection.
Overall a good hotel in good location.

Room Tip: Do not miss the famous chocolate-chip cookies at the reception. Ask for a room in the upper floors...
See more room tips
  • Stayed January 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Danny972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daphne D, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, 24 January 2012
Dear Guest,

First of all I would like to thank you very much for your stay at DoubleTree by Hilton Amsterdam Centraal Station and for taking the time to share your experiences with us on Tripadvisor. We very much appreciate you comments and feedback.

With regards to the bathroom I would like to inform you that our Suites do contain a bathtub and walkin shower. All Guest rooms en Deluxe rooms contain a walk in power shower. please inform us about your preferences during your next stay and hopefully we can arrange a nice room for your with bathtub.

I am sorry to hear that the iMac TV/Computer was not very convenient for you during your stay. Unfortunately we have to fix the screen to the desk for security reasons.

On behalf of the DoubleTree Amsterdam Team, we would like to thank you for your review. We truly hope we have th epleasure of welcoming you back at DOubleTree by hilton Amsterdam Centraal Station.

With kind regards,

Caroline Receveur
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Gloucester, United Kingdom
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 20 January 2012

Just stayed Tues to Friday, booked at very good rates through Easyjet, Asked for quiet room and got one, White Co toiletries, Apple tv/computer.wifi, good breakfasts, brilliant shower,
Hotel is near station, walk out the front, turn left, less than 5 minutes just past the I Amsterdam sign. Everything seemed new and there were lots and lots of friendly capable staff,

  • Stayed January 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank helcatengland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daphne D, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, 24 January 2012
Dear Sir/Madam,

Thank you very much for taking the time to share your experiences with us about your recent stay at DoubleTree by Hilton Amsterdam Centraal Station.

I am very happy to read that you have enjoyed your stay with us so much and the room you were allocated in with all provided facilities. I have shared your comments with regards to the staff, thank you very much for your kind words.

On behalf of the entire DoubleTree by hilton Amsterdam Team, thank you very much for your stay and review and we are truly looking forward welcoming you back again at DoubleTree by Hilton Amsterdam Centraal Station in teh near future.


Sincerely,

Caroline Receveur
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
N IRELAND
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed 20 January 2012

Just returned from a three night trip to Amsterdam. Hotel is superbly located beside Amsterdam Central Station (just turn left and walk five minutes form station's entrance/exit). It is about a five minute walk to the city itself. It is also possible to walk to all the city attractions, including the zoo and Anne Frank House (both worth a visit). We were given an early check in and were immediately impressed with the bedroom and its facilities, including Apple TV/Computer. Oh, love the choc chip cookies on arrival. Yummy!!! The room was clean and modern. I had issues with the noise coming from the train station on the first night, so I asked to relocate rooms. This was easily completed. Thank you for this, as I am a light sleeper. Staff were friendly and helpful. I can not fault this hotel and can't wait to return to it.

Amsterdam is a fabulous city with so much to see and do. It is expensive though, so account for that. Despite this I love the city, its atmosphere and its people. If you haven't been, book it and go. It is unforgettable in more ways than one.

Room Tip: Higher level floor and ask for a city or harbour view, as the rear has a noise issue with the trains...
See more room tips
  • Stayed January 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JAMESYBOYNIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daphne D, Sales & Marketing at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, 1 February 2012
Dear Sir/Madam,

I would like to thank you very much for taking the time to share your great review with us on tripadvisor. We very much appreciate it.

i am very happy to read that you experienced the Location of the hotel as such a convenient and that you enjoyed the room after relocation. It is our pleasure to provide this service to you and happy it contributed to your pleasant stay together with all facilities the hotels has to offer.

I couldn't agree with you more how wonderful the city of Amsterdam is! With its diversity and choice of both business and leisure possibilities it defenitely deserves a spot on the Top 10 list of European cities!

Sir/madam, on behalf of the entire Doubletree team Thank you very much for your kind words. Come see us again soon , we’ve got a delicious chocolate chip cookie waiting for you!

Yours Sincerely,

Caroline Receveur
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oslo
Level Contributor
138 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 bubbles Reviewed 18 January 2012

Stayed at the Doubletree (formerly Mint Hotel) for a long weekend.

The hotel is very modern (almost new) and the facilities are comfortable and good. The room was clean and had all the amenities you´d expect from a hotel like this. We especially liked the fact that the room is equipped with an iMac, so that you can surfe the internet for free and do all sorts of other things you´d normally do on a Mac. The Mac also functions as the TV, which worked really well.

The only minus it that we were out all day, and when we returned to our room at 5pm they still hadn´t cleaned it. Though we were able to swap our towels and a floor manager came to our room to see if everything was ok. In other words that made up for it, as we were given the option to have it cleaned.

The front staff are friendly and very efficient.

I´d definitely recommend this hotel, as it is in a quiet part of the city, but just a 5 minute walk from the main city centre.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank OsloKrisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belfast, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 18 January 2012

This hotel lived up to its own promotional literature but what made it so enjoyable for us were the staff.
Not wanting to pick out individuals, nor groups of staff it would be wrong not to mention the staff at breakfast time.
Their genuine interest, graciousness and friendly hospitality was exceptional.
Congratulations and well done!

  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kenneth I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jersey
Level Contributor
74 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
4 of 5 bubbles Reviewed 17 January 2012

We just came back from 3 nights at this hotel, and I'd definitely return on a similar good rate deal (we for 3 nights for the price of 2 on a BA package)

Just 3 minutes walk from Centraal Station (you can see it on your left as you come out the front doors) and a couple minutes more from the heart of town the location couldn't be better. We had read previous reviews and requested a room facing the city rather than the train lines, which we were granted.

I had told the hotel prior to our arrival that we were celebrating my partners birthday, and he recieved a beautiful little strawberry cake from room service, which was a lovely touch.

The room was light, comfortable, modern and spotless. Amenities such as iron & ironing board and a decent hairdryer, not to mention the iMac TV/Internet facility, were very welcome. Too many hotels skimp on these things. Along with a great shower and comfy bed there's really nothing to criticise here - If I had to find something I'd say the storage is a bit stingy, but the presence of the ironing board meant I didn't mind living out of the suitcase.

The view from the skylounge is amazing - well worth the drink prices for a look & to take a few pictures.

We didn't use the city cafe or lobby bar so can't comment there. All staff we encountered were friendly and helpful.

Room Tip: Ask for a city view. The train lines passing the back of the hotel are LOUD.
See more room tips
  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank bectoria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fife Scotland UK
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 17 January 2012

Arrived here on Xmas Eve and really enjoyed our stay. Reception staff were extremely helpful.Our room was very well set out and the toiletries were first class. The TV was also an Apple iMac computer so we had free internet access as well.Contrary to other reviews we visited the Sky lounge upstairs and found the staff there very efficient. As soon as we sat down they brought over an assortment of complimentary snacks while we browsed the menu. The view was lovely from so high up. The hotel is a short walk from the railway station, very convenient. Definitely would return.

  • Stayed December 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TheBences
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Amsterdam Centraal Station

Property: DoubleTree by Hilton Hotel Amsterdam Centraal Station
Address: Oosterdoksstraat 4 | 1011 DK, 1011 DK Amsterdam, The Netherlands
Phone Number:
Region: The Netherlands > North Holland Province > Amsterdam > Centrum
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #57 of 361 Hotels in Amsterdam
Price Range (Based on Average Rates): ££
Hotel Class:4 star — DoubleTree by Hilton Hotel Amsterdam Centraal Station 4*
Number of rooms: 557
Official Description (provided by the hotel):
Right next to Central Station and within the historic city centre, is the impressive, newly-built DoubleTree by Hilton Hotel Amsterdam Centraal Station. The rooms and suites at the DoubleTree by Hilton Hotel Amsterdam Centraal Station feature a variety of facilities to make your stay as comfortable as possible such as individually controlled air conditioning, windows that open, and an iMac system which functions both as a TV and computer. High-speed internet access and Wi-Fi is also available free of charge throughout the entire hotel. ... more   less 
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