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“Double Tree in heart of old Amsterdam”

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DoubleTree by Hilton Hotel Amsterdam Centraal Station
Ranked #57 of 364 Hotels in Amsterdam
Certificate of Excellence
Frisco, Texas
Level Contributor
252 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
“Double Tree in heart of old Amsterdam”
4 of 5 bubbles Reviewed 13 June 2013

Convenience. This hotel is a brief walk from central station, just across the canal from old Amsterdam, on the river, with great staff and nice rooms. Quiet. Sky Lounge has a fantastic view of the city and the bartender makes fantastic drinks. The executive lounge leaves a bit to be desired when compared to others around the world.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ocaptainmycaptain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, 14 June 2013
Thank you very much for your nice compliments. We are very proud of our signature cocktails in our SkyLounge. Looking forward to welcoming you back soon.
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6,516 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Bristol, England, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 12 June 2013 via mobile

My wife and I were fortunate enough to get a very good rate at the four star Amsterdam Hilton by Doubletree. It's location is ideal, in the centre of Amsterdam, right next to the Central train station and within easy walking distance of Dam Square, Rembrandt Square, Leidseplein shopping and eating district and the Red light area. Check in was efficient yet friendly. We were pleasantly surprised to be given an upgrade of a sea view and were offered a suite at an extra cost of which we declined as the standard room was spacious and well equipped with the usual things you'd expect of a five star hotel including Apple imac TV and full Internet package. Breakfast wasn't included but at 24.50 Euros seemed a tad expensive however there are a number of restaurants close by which serve a good English/continental breakfast. Overall we had a great stay at the Doubletree, made all the better by its fantastic location and friendly staff.

Stayed June 2013, travelled as a couple
Helpful?
Thank Colin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, 14 June 2013
Very much appreciate your kind words, especially about our team. Thank you for recommending us. For breakfast I can recommend our executive room deals, which give you the best views, complimentary breakfast and access to our new executive lounge. (free drinks and snacks in the afternoon)
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dutch senior couple
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 12 June 2013

For a few days we stayed in Amsterdam in the Doubletree hotel, only 3 minutes' walk from the Central Station. Due to the good connection with Schiphol this is also for travelers who arrive by plane an ideal location. For checking in or out sufficient staff was present, that went both smoothly.

The hotel is relatively new and has modern rooms. Which in terms of location can broadly be divided in three groups : on the inside of the building with views on a light shaft (I hate such a siting), on the southern outside overlooking the old city of Amsterdam (nice, but relatively expensive) and on the northern outside overlooking the river. There on the 8th floor was our room, with which we were very satisfied because of its size and modern interior. However, the lower floors on that side can be a little noisy as the trains go by near your ( sound proof) window.

A nice surprise was the presence in the room of an iMac computer with free internet access and a display that also functioned as TV screen with a razor-sharp image. Too bad the wifi connection in the room was slow, for instance downloading my newspaper lasted 6 minutes instead of 50 seconds. (It was curious that it goes much faster if you go down the hall for a moment. Or else you can lay your ipad on the ground before the door to the hallway (in which case you should alert your wife before she comes out of the bathroom, in our case it went just right). The only thing we found somewhat less pleasant ,are the dimensions of the bed, it is a bit on the small side (approx. 140 cm wide), but with 2x a BMI of < 28, it was not very bothersome.

As distinctive points we can further mention the well-equipped fitness room (though a little bit cramped ) and the Sky Lounge on the 11th floor, one of the few places in Amsterdam where you have a beautiful view of the city. I recommend everyone to go here for a drink or snack. Please note: cocktails are pricey. We also thought the same of the price of a coffee (we settled on € 12.50 for 2) but a subsequent time, the waitress attended us on the free refill and that made it € 3.12 per cup. And with the coffee they also serve delicious cookies and sweets ! Do so.

Based on these experiences, we highly recommend this Doubletree.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank robert_and_anne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, 14 June 2013
Very grateful for your extensive review and kind recommendation. Would you be able to share with me your exact room number, so we can solve the wifi reception in there. It should be a 30mb connection all over the hotel.
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Sacramento, California
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 12 June 2013

Spent three nights here and thought the location could not have been better for the convenience of the Central Station and the Cruise Port. From the station it is only a five minute walk and to the port about 20 minute walk but be aware you will have to go up an incline with your bags.
This hotel is on the modern side of hotels. The rooms are pretty much component style with good space and for the TV they offer an Apple iMac that serves as the TV and computer, plus more. So if you have a Mac iCloud account you will feel right at home. Wifi is also available and easy to connect. Reception was very nice and gave great service. `Just a week ago they opened an Executive `lounge in the lobby and it is really nice for breakfast and evening happy hour (6-8pm). The happy hour includes wine and beer but no other alcoholic beverages. Also, for the snacks they serve sweet pastries and the only savoury items are potato chips and a nut mix. Breakfast is a full hot buffet style meal and it is very good.
For touring Amsterdam it is very easy to get connected on tours, canal cruising, trams, or just venture off with a map in hand and do your own thing. We rented a bike for three hours and pretty much traveled the city. Just beware the ride may be a little ``'intense`' as there are thousands of bikes and along with cars and scooters you may be sharing the road. We rented from Mac Bike (central station) and thought they were very reasonable and helpful in setting up a route. They also offer bike tours. Even if you don't rent from them pick up one of their maps as it is a bigger scale than the hotel. Also, the hotel has city maps so no need to buy from the "TI." Enjoy Amsterdam. This hotel is a keeper for those that need convenience to the Central Station and the Cruise Port.
Enjoy the visit and see the sights.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SactoDan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, 14 June 2013
Highly appreciate your detailed feedback. Very happy to read you enjoyed your stay and specifically our new executive lounge. Thank you!
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jaslo
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 11 June 2013

Very good location, friendly and helpful staff. I slept in a King Deluxe room was spacious and comfortable. Little downside are trains running under the windows, but it's not bad. I would recommend this hotel to stay in Amsterdam

Room Tip: room of the town side
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  • Stayed June 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank tpecka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, 14 June 2013
Thank you very much for your kind review and recommendation. Hope to welcome you back soon.
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Leeds
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 10 June 2013

All the good reviews are correct - great views, quiet rooms (even on train side), excellent location. Lovely warm cookie on arrival... etc..
However we asked for extra towels which were delivered at qtr to 12 the day we checked out?! There were no bathrobes as stated when we booked on line.
The Skylounge is great, however on all the information we read in the hotel it said til 3am on Saturdays, we arrived after our night out to go for a few drinks up there and they shut the bar at 1.30am. Not sure why as it was still full. A bit disappointing really.
We booked for breakfast the Sunday morning, lots to choose from, however they only had scrambled egg (which was really soggy). We had to ask for fried/poached eggs which took about 20 mins to come. Now you may think im being picky, but at 24.50 euros i would have liked to have seen more hot choices.

Check in was smooth, and checkout even smoother. We left our baggage in the luggage room and came back to collect about 5.30pm, which is fab - however, there were 2 chaps getting luggage from behind the counter and when it was my turn in the queue i explained that ours were upstairs (1st floor) and could they let me in but they told me to wait and saw to another 5 people whose luggage was downstairs. We needed to get off quickly as we wanted to catch a train back to the airport. Make sure you leave plenty of time to get your luggage!

Overall we had a fab stay and would definately use again. I would just bear in mind the comments i have made about this stay.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marieG24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, 14 June 2013
Thank you very much for your comments. Very happy you also shared your concern and definitely don't feel you are bing picky. The towels should have been delivered immediately and breakfast choice should be completely up till the end. I do sincerely apologize. If you would be able to share with me your exact details of stay that would be highly appreciated.
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Casablanca, Morocco
1 review
5 of 5 bubbles Reviewed 10 June 2013

Great location, great service, and sufficiently luxurious. It's a peace haven in this busy city. The only issue is that they need to do something about their curtains. In summer, light comes in real early in the morning, and curtains do not close completely - no matter how much you try!! So if you're planning on sleeping in, you suffer with extreme light at 6:30am...

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Chadi A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, 14 June 2013
Very grateful for your kind comments. We will definitely take your comments on the curtains into account when we will replace them. In the team time we will be happy to allocate you a room with outside shutters.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Amsterdam Centraal Station

Property: DoubleTree by Hilton Hotel Amsterdam Centraal Station
Address: Oosterdoksstraat 4 | 1011 DK, 1011 DK Amsterdam, The Netherlands
Phone Number:
Region: The Netherlands > North Holland Province > Amsterdam > Centrum
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #57 of 364 Hotels in Amsterdam
Price Range (Based on Average Rates): ££
Hotel Class:4 star — DoubleTree by Hilton Hotel Amsterdam Centraal Station 4*
Number of rooms: 557
Official Description (provided by the hotel):
Right next to Central Station and within the historic city centre, is the impressive, newly-built DoubleTree by Hilton Hotel Amsterdam Centraal Station. The rooms and suites at the DoubleTree by Hilton Hotel Amsterdam Centraal Station feature a variety of facilities to make your stay as comfortable as possible such as individually controlled air conditioning, windows that open, and an iMac system which functions both as a TV and computer. High-speed internet access and Wi-Fi is also available free of charge throughout the entire hotel. ... more   less 
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