We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Do NOT miss this one”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
DoubleTree by Hilton Hotel Amsterdam Centraal Station
Ranked #61 of 372 Hotels in Amsterdam
Certificate of Excellence
Reviewed 22 July 2014

If the manager is reading this (and I am sure she is) I would plead with her not to put up her rates s this hotel becomes increasingly popular. What is good about the hotel? Location to start with. You get off the train at Amsterdam Central Station, you turn left and walk to the end of the station outside. From there you can see the Double Tree, which is just across the road (on the same side). First thing you will see is a Starbucks. Walk passed it to the next entrance, which takes you into the lobby. There we found wall-to-wall staff. Each one we dealt with over the course of our stay was very helpful and friendly. As Diamond members we were fortunate to get an upgraded room -- and what a room (actually a junior suite). With floor to ceiling windows we had a spectacular view of Amsterdam. It felt like we had won the jackpot. For non diamond members (we could see in open rooms) the rooms were a reasonable size and certainly bigger than you would expect for Amsterdam (and I have stayed there 40-50 times over my life). On the front of the building those room would also have a good view (sans large windows). The inner courtyard rooms looked less inviting but all hotels have some rooms like that. The hotel itself in spacious and has a good feel to it. Unlike most Double Trees, the hotel has an executive lounge, where you can get wine and beer (but no spirits) and heated snacks -- consequently the lounge was excessively full during out stay. Hey, I am not complaining. It was an unexpected bonus but be prepared for a crowded room as you down your free beer and wine!!
As for the breakfast, this was one of the better Hilton properties. Good and friendly staff, good array of food. The buffet facilitated a full English breakfast (hooray). If you are new to Amsterdam (and perhaps Holland itself) the hotel is a great landmark to find your way to and from. Just aim for the Central Station (almost every tram in the city goes there). As for touring around, the interesting canal streets are largely across the road from the hotel so if you don't have much time to spare this will save you time. Come out of the main entrance facing across to the city. Walk straight acres the road and on the other side take any of the streets straight ahead.

Room Tip: The free wi-fi was in the lobby but was none the less available. Try to get a room facing either the...
See more room tips
  • Stayed: July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
2  Thank kakha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this reviewResponded 23 July 2014

Many thanks for your very kind words and your very extensive review! It is a pleasure to read that you enjoyed your stay so much. I am very happy with your description of the hotel!

Again thank you so much. We are looking forward to welcome you again in the future. Please contact us if there is anything we can do for you.

Warm regards,

Caroline

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (7,124)
Traveller rating
Traveller type
Time of year
Language
  • More languages

3,312 - 3,318 of 7,124 reviews

Reviewed 22 July 2014

Stayed only 1 night but really enjoyed my stay. Nice clean room, comfortable bed, lovely bathroom. Loved the little touches - warm cookies on check-in and free small bottles of water at Reception. Breakfast was delicious - plenty of various meals to try - pancakes, waffles, fruit, fry up... Great location and fantastic views from the roof terrace.

  • Stayed: July 2014, travelled on business
    • Location
    • Rooms
1  Thank desbara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this reviewResponded 23 July 2014

Many thanks for your kind words. I am happy to read that you enjoyed your stay and that you liked our cookies and breakfast.

Hopefully we can welcome you back very soon!

Warm regards,

Caroline

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2014

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
Thank Paula O
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this reviewResponded 22 July 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 21 July 2014

This hotel is really good if you want to explore Amsterdam! It's was built only 4 years ago and was recently acquired by Hilton. The rooms are decent in size and they are very clean. It's also remarkably quiet even though you're so close to the City.
It's located right next to Central Station, so it's extremely fast and easy to get to from Schiphol Airport. Due to the proximity of Central Station, you will also have all sorts of public transport really close by, making this the ideal location to start your day-trips to museums, parks, bars, clubs, etc.
If you're in the hotel and the weather is nice, you should really make the effort to visit the roof terrace. The views are amazing and they serve great cocktails!

  • Stayed: July 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
2  Thank JCvanDoorn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this reviewResponded 22 July 2014

Many thanks for sharing your experiences. It makes me happy to read that you have enjoyed your stay and the SkyLounge.

Hopefully we will be able to welcome you back to our hotel very soon should your travels bring you back to Amsterdam.

Warm Regards,

Caroline

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2014 via mobile

Great location right by central station you can walk to almost everything and almost every tram line is right there. Staff was super courteous and helpful however rooms are a bit small and short on storage space. I would definitely stay there again


Stayed: July 2014
1  Thank Ken F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this reviewResponded 22 July 2014

Many thanks for your nice compliments. I am happy to read that you have enjoyed your stay and that my colleagues delivered a good service!

We are looking forward to welcome you again in the future!

Warm regards,

Caroline

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2014

Stayed here for 3 nights before our Rhine Cruise. Yes it's everything a Hilton should be, clean, plenty of hot water etc., but the lobby is not a good met and greet place for friends. The corridors looked very institutional, rooms were very sparse - definitely a business class and not a tourist hotel. And the final insult was being charged 25 Euros for tea and toast at breakfast. Hilton Hons. Member.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank yoxall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this reviewResponded 21 July 2014

Thank you for sharing your feedback. We will definitely follow up within our teams! Regards, Caroline

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2014

.Close to train station 5 euros for a single trip 20 mins from airport.and 5 min walk to Hotel.. Checked in at 9a.m. room ready but girl at reception asked us if we would like to upgrade to executive room for 200euros. This will give you free breakfast and access to executive lounge for drinks and nibbles. Canal and city view which we asked for so yes we went for that. Sorry this room not ready yet but leave suitcases and come back at 3p.m.Off we went for a look around and came back at 4p.m. to be told this room wasnt ready but another was. Went up to room and as soon as you walk in the outside wall hits you. We were expecting city and canal views. Yes you could see them slightly as you look to left but this is not we were told.Went down to reception and complained. gave us another but was smaller and no room for the extra bed for my son.Went down again and they gave us another same as first one but on the 5th floor. Said not happy so got reception manager invloved and she suggested a room on 7th floor. Small no room for extra bed and less of a view. By now we were getting slightly tired up and down lift with suitcases and very angry. Reception manager came over and spoke to us and said that all rooms were like that and the end ones only big enough for extra bed, unless you have an inner accessible room with no view.We asked to be upgraded to a suite and said she couldnt do that. She said she would waiver the extra 200 euros but we wouldnt get breakfast and use of the lounge. By now we were getting really annoyed and asked to see the Hotel manager who came and apologised. She explained that she couldnt put us in a suite as it would cost us more. The only option she came up with was the original room which was big enough to put bed in and had half of the canal and city views. We then asked if she would accept 100 euros and to still have breakfast and use of lounge. This she agreed and off we went to the room about 1 hour later. We then went out for a drink and something to eat came back at 10p.m. as we had such a long day to find the bed still not made up. Oh dear.Phone call made to reception and off to Skylounge for a tipple before bed. Lovley views across the city well worth a look but found drinks very expensive. Your only paying for the views. Good nites sleep was had by all. Down to the lounge for breakfast good choice only thing was the scrambled eggs were always cold. Managed to find a seat every morning but had to ask staff for more cheese, bread etc. Like someone pointed out only a small toaster could do with more.Also found that door left open on many occasions so who knows who was popping in for a freebie breakfast. Needs to be manned better by staff. Especially if your charging guests extra for this facility and someone who hasnt booked breakfast can like i said pop in for a freebie.One american gent came in with bacon, sausage etc from the other breakfast bar and sat down then went anf got more for his wife. I went to have a look to find that no staff were manning the guests coming in. So I went and got bacon for my husband and no-one questioned me. This is not good as I guess you are losing money ( a free for all). Same in the evening for drinks and nibbles. Door open and guests and others helping them selves to wine, beer and food. Some taking great advantage and filling their pockets with fruit, bottles of coke,fanta, sweets unbelievable. I guess some hadnt paid for this. You do need to address this situation for the future.
The room wasnt cleaned when we came back at 4p.m. They then came at 5p.m. which isnt good when you want to relax after a busy day and get showered and ready for the evening. We told them to just leave clean towells and do it tomorrow. On arriving back the following day the beds were made and clean towells but bin not emptied. A knock on the door again about 5p.m. a man came to change bin bag. Not good. Suggest you get more house keeping staff to clean rooms by 3p.m. as is the norm and ready for when guests get back and also have them ready for when new guests arrive not at 5p.m. No good saying you have over 500 rooms it dosnt matter more staff needed.
After all our moans and groans. The staff here were friendly. The Hotel is in a good location. Beds were comfortable.
But my points I raised above should be addressed.

Room Tip: Good size room. Need to be front facing for a view of canal and city but be aware its not a full vie...
See more room tips
  • Stayed: July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
2  Thank DevonCheekyMonkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this reviewResponded 21 July 2014

Thank you for sharing your feedback. My apologies for your experiences regarding the rooms. This should have been solved faster. I will share your feedback within our teams. Please let me know personally when you have any further questions and/or comments! Regards, Caroline.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Amsterdam hotels
Eastern Docklands (Oostelijk Havengebied)
Movenpick Hotel Amsterdam City Centre
Centrum
Kimpton De Witt Amsterdam
Kimpton De Witt Amsterdam
#19 of 372 in Amsterdam
292 reviews
Hilton Amsterdam
#41 of 372 in Amsterdam
2,969 reviews
Show Prices
Show Prices
Show Prices
Red Light District (De Wallen)
NH Collection Amsterdam Grand Hotel Krasnapolsky
Centrum
Ibis Amsterdam Centre
Ibis Amsterdam Centre
#143 of 372 in Amsterdam
5,180 reviews
Centrum
Grand Hotel Amrath Amsterdam
Show Prices
Show Prices
Show Prices

Been to DoubleTree by Hilton Hotel Amsterdam Centraal Station? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree by Hilton Hotel Amsterdam Centraal Station

Address: Oosterdoksstraat 4 | 1011 DK, 1011 DK Amsterdam, The Netherlands
Phone Number:
Region: The Netherlands > North Holland Province > Amsterdam > Centrum
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #61 of 372 Hotels in Amsterdam
Price Range: £146 - £397 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel Amsterdam Centraal Station 4*
Number of rooms: 557
Official Description (provided by the hotel):
Right next to Central Station and within the historic city centre, is the impressive, newly-built DoubleTree by Hilton Hotel Amsterdam Centraal Station. The rooms and suites at the DoubleTree by Hilton Hotel Amsterdam Centraal Station feature a variety of facilities to make your stay as comfortable as possible such as individually controlled air conditioning, windows that open, and an iMac system which functions both as a TV and computer. High-speed internet access and Wi-Fi is also available free of charge throughout the entire hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, TravelUp, Expedia, Agoda, Hotels.com, Travel Republic (UK), TripOnline SA, Ebookers, HotelsClick, Cancelon, getaroom.com, Evoline ltd, HotelQuickly and 5viajes2012 S.L. so you can book your DoubleTree by Hilton Hotel Amsterdam Centraal Station reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing