We booked in for a couple of nights. In town for a couple of meetings and some sightseeing. On arriving at the hotel we were told that our room wasn't ready. Fair enough it was early (10.30am) We left our bags and wandered off. Came back at 2pm room still not ready (although other guests in the queue ahead of me were all checking in with no issues at all. So I can only deduce that even though I specifically asked for an early check in prior to arriving, the rooms were still handed out on a first come first serve basis. Not good and not what I expected. The rooms themselves were ok. Small but fairly well appointed. The skylounge is very nice although the service in there is very hit and miss. Friendly but not very efficient. Breakfast was ok, nothing more, nothing less. We chose to grab breakfast out in the City instead. It's not a terrible hotel but it is VERY impersonal and the staff didn't really seem all that interested in actually helping you achieve anything! They just gave a vacuous smile and essentially ignored everything that was said to them! Would I return? Nope, probably not.
- Official Description (provided by the hotel):
- Right next to Central Station and within the historic city centre, is the impressive, newly-built DoubleTree by Hilton Hotel Amsterdam Centraal Station. The rooms and suites at the DoubleTree by Hilton Hotel Amsterdam Centraal Station feature a variety of facilities to make your stay as comfortable as possible such as individually controlled air conditioning, windows that open, and an iMac system which functions both as a TV and computer. High-speed internet access and Wi-Fi is also available free of charge throughout the entire hotel. ... more less
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