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Crowne Plaza Amsterdam South
Ranked #20 of 372 Hotels in Amsterdam
Certificate of Excellence
GreenLeadersBronze level
Reviewed 29 March 2012

Stayed at Crowne Plaza Amsterdam Southe for 2 nights after Christmas 2011 and the staff was phenomenal extremely friendly and helpful. Rooms were really nice and very clean. It is a bit from Central Amsterdam but the train is only a block away and we were in the city centre within 10 minutes. Thought this was one of the nicest Crowne Plazas I have stayed in.

  • Stayed: December 2011, travelled with family
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Thank rarity1ca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this reviewResponded 4 May 2012

Dear valued guest,

Thank you very much for taking the time to post your review regarding your stay at Crowne Plaza Amsterdam- South.

It was very rewarding to read that you consider our staff to be phenomenal and that our rooms were at your satisfaction. In addition we are pleased to learn that, despite our location outside the city centre, you were able to benefit from the many transportation options nearby.

Being rated as one of the best Crowne Plaza’s you have stayed in, is a great compliment and we are honoured that your experience with our hotel was such a positive one.

Thank you again for your kind words and we sincerely hope to have the pleasure to receive you as our guest in the very near future.

With kind regards,

Ingrid van Veen
General Manager

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816 - 822 of 1,245 reviews

Reviewed 22 March 2012

I use ICHotels a lot and have to say that the Crowne Plaza brand has become very mixed with widely varying quality depending on where you stay. This Crowne Plaza, however, is probably the best I have stayed at. Very good rooms and very quiet, even though the hotel was quite full because of a business convention. Staff are excellent and the bar and restaurant food was quite good (try the suckling pig if it's on the menu). You may find yourself using one or both of the bar/restaurant as, like others have said, this hotel is out in the financial district and there doesn't appear to be much in the vicinity.
It is a plus that the hotel is near the RAI and the airport but I can see that if you were visiting Amsterdam for sightseeing, you would want to get this hotel at a very good rate in order to allow for the need to travel into the city.
Overall, if you need a hotel that is near the RAI, I think this one will fit the bill. If you are sightseeing, stay closer to the city unless you can get a really good rate at this one.

  • Stayed: March 2012, travelled on business
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2  Thank ashlessinseattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this reviewResponded 20 April 2012

Dear valued guest,

Thank you very much for taking the time to post your comments following your recent stay at Crowne Plaza Amsterdam- South. We sincerely appreciate the time you have taken to describe your positive experience with our hotel.

It is a great pleasure to read that you are a frequent guest of the InterContinental Hotels Group. Following your remark regarding the varying quality of the Crowne Plaza branded hotels, I would like to inform you that in the coming 3 years a globally oriented plan for Crowne Plaza will be put into action in order to freshen up the overall look and feel of the hotels. Great products and facilities, efficient processes and dedicated staff members delivering seamless service should be the combination to result in great guest experience delivered consistently in all Crowne Plaza hotels. As we are a recently opened hotel we are very proud to discover that we are on the right way to display some of those objectives.

As you mentioned as well our location is most suitable for the business guest visiting an inhouse conference, one of the many surrounding offices or the RAI Convention Centre. However there are many public transport options that bring you from the nearby situated railway station Amsterdam- Zuid to downtown Amsterdam within 20 minutes.

We look forward to the opportunity of welcoming you again at Crowne Plaza Amsterdam- South in the very near future. In the meantime, if we can be of any further assistance, please do not hesitate to contact us.

With kind regards,

Ingrid van Veen
General Manager

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Reviewed 16 March 2012

I stayed in the Crowne Plaza South in Amsterdam between the 7 - 11 March 2012 for a conference. The hotel is a new one in a quiet location.
The location:
It is far from the city center but almost 10 to 15 minutes from the airport (by Taxi).
The RAI was only 10 to 15 minutes walking from the hotel, but you can reach it by the Metro.
The Metro is 5 to 10 minutes from the hotel, with which you can go to the city center.
Around the location of the hotel, nothing much to do especially at night.
The Hotel:
A new one with reasonable space of the room.
Clean room, with all what you need.
The staff are cooperative and helpful and nice.
The bed in the room is comfortable.
The Restaurants:
Only two available, and I tried one for dinner and it was excellent for food and service.
In Overall, the hotel is excellent and its location is an advantage and disadvantage according to what you are after.

  • Stayed: March 2012, travelled on business
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2  Thank HaniMustafa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this reviewResponded 20 April 2012

Dear valued guest,

Thank you very much for taking the time to post your comments following your recent stay at Crowne Plaza Amsterdam- South. We appreciate the time you have taken to describe your positive experience with our hotel.

We are delighted to read that you overall considered our hotel to be excellent after positively experiencing our facilities and staff. We are always trying to make our guests feel comfortable and at home and greatly appreciate all feedback.

Being a hotel situated in the heart of the rapidly developing business district of Amsterdam, we are ideally located for guests visiting one of the many nearby offices or the RAI Convention Center. The railway station Amsterdam Zuid enables fast connections to both Schiphol Amsterdam International Airport as well as the cultural heart of Amsterdam with its many recreational possibilities.

Thank you again for posting your comment and we hope to welcome you again at our hotel.

With kind regards,

Ingrid van Veen
General Manager

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Reviewed 9 March 2012

New hotel. Very pleasant , room are well appointed , spacey and have in them everything you may need. Location isn't good for sight seeing (15 min taxi to Center Amsterdam ). Very good location for attending an exhibition at RAI conf Center. Not much going around the hotel at night time. 6 min train ride from airport.

  • Stayed: March 2012, travelled on business
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Thank Erannn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this reviewResponded 15 March 2012

Dear valued guest,

Thank you very much for taking the time to post your feedback regarding your recent stay at the Crowne Plaza Amsterdam- South. We appreciate it that you took the time to write about your experience in our hotel.

It was very pleasant to read your positive note about our rooms. As this is the area within the hotel where guests probably spend most of their time, the lay-out, ambience and equipment have been chosen with care.

Our location within the business district is indeed perfect for business guests. Even though we probably are not the first choice for leisure guests, there are several public transport connections that bring you from the railway station Amsterdam- Zuid to downtown Amsterdam within 20 minutes.

Again thank you very much for taking the time to write this review and we do hope that we can look forward to welcoming you back to the Crowne Plaza Amsterdam- South in the near future. In the meantime, if we can be of any further assistance, please do not hesitate to contact us.

With kind regards,

Ingrid van Veen
General Manager

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Reviewed 28 February 2012

I stayed at this hotel over the New Year (12/30/11 thru 1/1/12). While the hotel itself was very nice, I have had EXTENSIVE, ONGOING problems with fraudulent credit card charges from the hotel. I reserved and paid for the hotel using a third party (Hotwire). Upon arrival, I was asked to put down a credit card for incidentals. Because they wouldn't take any of my American credit cards except for my Visa debit card, I had to use that. The only incidental I should have been charged for was a bottle of water from the minibar. A few days later, the hotel charged my debit card for almost $2,000. I spent about $30 on several international phone calls attempting to get the money refunded by the hotel. It took about 10 days, but it was finally resolved. They shorted me about $50 on changes in the exchange rate, but I just gave up at that point. I was given no explanation for what had happened other than it was a "computer problem" and no one ever apologized or even seemed concerned. It was frustrating, but mistakes happen. However, yesterday I was charged another $600 by this hotel. It has been almost 2 months since my stay. I am reporting this charge as fraudulent and canceling my credit card. There is absolutely no reason a hotel should be fraudulently charging customers two months after their stay, computer problem or not.

Other things to note - the hotel seemed very clean. However, the mini bar refrigerator in our room had several leftover items in it from previous guests (half empty water bottles, coffee mugs filled with some type of liquid). Also, the location is in the middle of nowhere and none of the businesses surrounding it were open on the weekend.

  • Stayed: December 2011, travelled with friends
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10  Thank Leelee38103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this reviewResponded 1 March 2012

Dear valued guest,

Regretfully we took notice of your comments following your recent stay with us. We apologise sincerely for not being able to meet your expectations.

In order for us to investigate your case and improve our service, we kindly ask for an opportunity to discuss your experience.

Please contact the hotel at your earliest convenience by emailing your contact details to info.amspc@ihg.com. We would highly appreciate it to get in contact with you.

With kind regards,

Ingrid van Veen
General Manager

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Reviewed 4 February 2012

I was booked into here as there was a shortage of accommodation in my usual AMS hotel. It has a great location in the business district. The staff were really helpful and the price was reasonable.

The best feature was the room which was really comfortable and appointed. I found it easy to relax and do more work from it.

Good gym also.

  • Stayed: February 2012, travelled on business
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Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this reviewResponded 16 February 2012

Dear valued guest,

Thank you very much for taking the time to post your review regarding your recent stay at Crowne Plaza Amsterdam- South. We are extremely pleased to read that your first experience with our hotel was a positive one.

Your comments regarding our helpful staff and reasonable price are highly appreciated. It was especially great to read that our comfortable rooms made it possible for you to combine work and relaxation.

As you mentioned our location is indeed one of our great assets, being only a short distance away from the train station Amsterdam- Zuid and with transportation options to reach Schiphol Airport within 10 minutes and the city centre of Amsterdam within 20 minutes.

Thank you again for your kind words and we sincerely hope to have the pleasure of being your hotel of choice during your next visit to Amsterdam.

With kind regards,

Ingrid van Veen
General Manager

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Reviewed 20 January 2012

Enjoyed 4 nights at hotel. Hotel is comfortable and staff are friendly. Hotel is set in a new commercial complex but is still accessible to Amsterdam city. A breeze to get to from Schipol airport - 1 stop (15 min) as well as easy access to Amsterdam city by tram number 5.
Would stay again.

  • Stayed: January 2012, travelled as a couple
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1  Thank topgun20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this reviewResponded 26 January 2012

Dear valued guest,

Thank you very much for sharing your positive feedback regarding your stay at the Crowne Plaza Amsterdam- South with us.

Your remarks regarding the comfort of the hotel and the staff friendliness are greatly appreciated by the entire team.

We sincerely appreciate the time you have taken to express your satisfaction and we certainly hope to have the opportunity to welcome you back as our guest in the near future.

With kind regards,

Ingrid van Veen
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Amsterdam South

Address: George Gershwinlaan 101, 1082 MT Amsterdam, The Netherlands
Phone Number:
Region: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Business Hotel in Amsterdam
#8 Family Hotel in Amsterdam
#15 Romantic Hotel in Amsterdam
#16 Luxury Hotel in Amsterdam
#27 Green Hotel in Amsterdam
Price Range: £121 - £273 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Amsterdam South 4*
Number of rooms: 207
Reservation Options:
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Also Known As:
Crowne Plaza Amsterdam South Hotel Amsterdam

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