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“Great hotel With Amazing Staff”

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Crowne Plaza Amsterdam South
Ranked #18 of 368 Hotels in Amsterdam
Certificate of Excellence
GreenLeadersBronze level
Khartoum, Sudan
1 review
“Great hotel With Amazing Staff”
Reviewed 8 May 2012

We staye there for a week on a business trip 23-28 April 2012, the locationis great, near the airport, walking distance form Zuid metro station and 20 minutes by metro to city center. The servcie was great and hotel emplaoyess were extremely pleasant and helpful even with things out of their scope such as fligh reservations and plane tickets, the people were just so delightful and the place kept very up to standard. All my issues were solved by the staff such as plane reservation problems, train tickets to other countries, even event reservations, and hotel reservations for other destinations.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Abdelrahim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, 20 June 2012
Dear valued guest,

Thank you very much for leaving a review on Tripadvisor following your stay in Crowne Plaza Amsterdam- South. As we are very interested to know how our guests enjoy the hotel, we highly appreciated to read your positive feedback.

Being situated in the heart of the Amsterdam- Zuid business area and only minutes away from both Schiphol International Airport as the RAI Convention Centre, the Crowne Plaza Amsterdam- South is the perfect hotel to suit your business needs. The excitement of downtown Amsterdam awaits you only a short tram ride away.

As it is our sincere pleasure to assist our guests in achieving all their travelling goals, we always strive to make everything happen to make your trip a success. Based on your rewarding feedback we succeeded in that which is a fantastic compliment for the entire team.

Thank you again for your kind words and we sincerely hope to have the pleasure of being your hotel of choice during your next visit to Amsterdam.

With kind regards,

Ingrid van Veen
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,159 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (141)
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Australia
Level Contributor
50 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 25 April 2012

This is a true Crowne Plaza. Built to be a Crowne Plaza and amazingly run. I don't wanna waste any time talking design, comfort, cleanliness - all fantastic. It has a great funky vibe and one can see that a lot of though has been put into building this. The rooms are lovely (I actually feel It would almost be InterContinental material, a few amenities added). Ha, the shower over the bath is right in the middle which we didn't understand but hey, not complaining. There were also no compendiums in the room so I guess its getting off the press as we speak?! Breakfast was lovely and spacious, courteous and happy staff offering beverage on arrival. Egg cooking station, amongst other great treats. The bar is also great, service I gotta say was a little slow both nights (for an empty restaurant) but the food and drinks were nice. We were sightseeing. Although the location is not ideal for that (15 min in metro to central, although you can't reach many of the sights easily), back to my point, its not downtown, but it became this peaceful heaven. We had a peep up in the functions floor and it was of the exact outstanding standards. The hotel seemed quite empty but it was over the weekend. They assured me its a lot busier during the week. Hats off to the staff at Front Desk, who gavel one of the best arrival experiences in Europe (wish I could remember that chap's name). If the location does it for you, stay here

  • Stayed March 2012, travelled with friends
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Inspector_to_be
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, 20 June 2012
Dear valued guest,

Thank you very much for taking the time to post your positive review regarding your stay at Crowne Plaza Amsterdam-South. We are delighted to read that you overall considered our hotel to be fantastic after positively experiencing our facilities and staff. It was very rewarding to read that you considered the arrival in our hotel to be one of the best you have ever experienced in Europe. As we are always trying to make our guests feel comfortable and at home it is a fantastic compliment to get the confirmation of valued guests like you that we are succeeding in that..

As you mentioned, our quiet location outside the city centre in combination with the many public transport options at the Amsterdam Zuid station, are definitely a reason to choose the Crowne Plaza Amsterdam- South for a leisure stay in Amsterdam.

Again we greatly appreciate all feedback and we sincerely hope to have the pleasure to have you as our guest in the very near future.

With kind regards,

Ingrid van Veen
General Manager
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Wakefield, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 23 April 2012

Stayed in March for my husbands birthday, I mentioned this at time of booking and when we checked in we where upgraded to a suite! We ate room service at different times of the day and each time it was fantastic! Thank you to all your amazing staff for really spoiling us!

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Danni094
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, 20 June 2012
Dear valued guest,

Thank you very much for sharing your positive feedback regarding your stay at the Crowne Plaza Amsterdam-South with us.

Your remarks regarding our staff and the room service are highly appreciated by the entire team. It was our pleasure to assist in making your special occasion even more memorable.

We sincerely appreciate the time you have taken to express your satisfaction and we certainly hope to have the opportunity to welcome you back as our guests in the near future.

With kind regards,

Ingrid van Veen
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Derby
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 April 2012

Me and my partner visited Amsterdam for the first time and stayed at the Crown Plaza South. We both had a very pleasent stay and the staff was outstanding. The hotel atmosphere was very peaceful and fresh.

The gentleman on reception was very welcoming and printed off the transportation information to city centre. The room was lovely, the added amenities in the room such as the lavender linen spray, complimentary spring water, slippers and robe was a nice touch. The bed was so comfortable and felt very rested. Breakfast at the One o One Restaurant was very delicious and filling. The Manhattan Lounge was also very nice. Me and my partner really appreciated the late check-out the last day, as I was was not feeling my best and gave me extra time to rest. The house keeper even gave me an extra bottle of water to make me feel better.

Even though the hotel was located out of city centre the transportation was quick, and only within 5min walk from the hotel to the trams. A hotel is only as good as there staff. Well done to the team at Crown Plaza. I would definitely recommend this hotel to anyone visiting Amsterdam.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BlueBird103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, 20 June 2012
Dear valued guest,

Thank you so much for taking the time to post your review following your visit at Crowne Plaza Amsterdam-South. We are delighted to read that you enjoyed your stay at our hotel. Please be assured that we have shared you kind comments with the entire team.

First of all we hope that you had a quick recovery from being unwell and that it did not discomfort the last moments of your stay too much.

It was very nice to read your positive feedback about the interior of our hotel. Every peace of furniture has been chosen with care as we find it important to offer you both a good design as well as comfort. You are perhaps aware of the fact that the beds as well as the lavender spray are part of the Crowne Plaza Sleep Advantage which helps you to rejuvenate during your stay.

We very much look forward to having the pleasure to accommodate you during your next stay in Amsterdam. In the meantime, if we can be of any further assistance, please do not hesitate to contact us.

With kind regards,

Ingrid van Veen
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Haifa, Israel
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 7 April 2012

The Crowne Plaza Amsterdam South is a great hotel in a not so bad location. Thaw it situated rather far from the center, it shouldn’t worry you, since there is an efficient transportation in to the city center. You can take tram no. 5 or the metro and within 10-20 minutes you will be were its all happening. 7 minutes train from Schiphol, you will get a comfy bad in a beautiful decorated room, you will get the friendliest stuff that will go off his way to help you around and great and not so expensive f & b.
I stayed in this hotel for an all week and loved every minute of it. Thank you all in CP Amsterdam South for a beautiful Dutch holiday!!!

  • Stayed March 2012, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
7 Thank GuyHadar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, 4 May 2012
Dear valued guest,

Thank you very much for sharing your experience with Crowne Plaza Amsterdam- South on Tripadvisor. It is always great to read reviews from our guests.

As you mentioned the city centre is indeed located slightly away from the hotel but perfectly reachable from the nearby located station Amsterdam-Zuid. The proximity of Schiphol Amsterdam Aiport to the hotel enables our guests to start their holiday or business trip soon after arrival in the country and to make use of every minute of their stay until flying out.

Thank you very much for complimenting on our staff, rooms and facilities. As a hotel it is our goal to make your trip a success and learning that your week’s stay in Amsterdam was worth every minute is very rewarding.

Thank you again for your very positive review. We would be delighted to welcome you back to Crowne Plaza Amsterdam- South in the very near future.

With kind regards,

Ingrid van Veen
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Medicine Hat, Canada
2 reviews
Reviewed 29 March 2012

Stayed at Crowne Plaza Amsterdam Southe for 2 nights after Christmas 2011 and the staff was phenomenal extremely friendly and helpful. Rooms were really nice and very clean. It is a bit from Central Amsterdam but the train is only a block away and we were in the city centre within 10 minutes. Thought this was one of the nicest Crowne Plazas I have stayed in.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank rarity1ca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, 4 May 2012
Dear valued guest,

Thank you very much for taking the time to post your review regarding your stay at Crowne Plaza Amsterdam- South.

It was very rewarding to read that you consider our staff to be phenomenal and that our rooms were at your satisfaction. In addition we are pleased to learn that, despite our location outside the city centre, you were able to benefit from the many transportation options nearby.

Being rated as one of the best Crowne Plaza’s you have stayed in, is a great compliment and we are honoured that your experience with our hotel was such a positive one.

Thank you again for your kind words and we sincerely hope to have the pleasure to receive you as our guest in the very near future.

With kind regards,

Ingrid van Veen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
France
Level Contributor
82 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 22 March 2012

I use ICHotels a lot and have to say that the Crowne Plaza brand has become very mixed with widely varying quality depending on where you stay. This Crowne Plaza, however, is probably the best I have stayed at. Very good rooms and very quiet, even though the hotel was quite full because of a business convention. Staff are excellent and the bar and restaurant food was quite good (try the suckling pig if it's on the menu). You may find yourself using one or both of the bar/restaurant as, like others have said, this hotel is out in the financial district and there doesn't appear to be much in the vicinity.
It is a plus that the hotel is near the RAI and the airport but I can see that if you were visiting Amsterdam for sightseeing, you would want to get this hotel at a very good rate in order to allow for the need to travel into the city.
Overall, if you need a hotel that is near the RAI, I think this one will fit the bill. If you are sightseeing, stay closer to the city unless you can get a really good rate at this one.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ashlessinseattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, 20 April 2012
Dear valued guest,

Thank you very much for taking the time to post your comments following your recent stay at Crowne Plaza Amsterdam- South. We sincerely appreciate the time you have taken to describe your positive experience with our hotel.

It is a great pleasure to read that you are a frequent guest of the InterContinental Hotels Group. Following your remark regarding the varying quality of the Crowne Plaza branded hotels, I would like to inform you that in the coming 3 years a globally oriented plan for Crowne Plaza will be put into action in order to freshen up the overall look and feel of the hotels. Great products and facilities, efficient processes and dedicated staff members delivering seamless service should be the combination to result in great guest experience delivered consistently in all Crowne Plaza hotels. As we are a recently opened hotel we are very proud to discover that we are on the right way to display some of those objectives.

As you mentioned as well our location is most suitable for the business guest visiting an inhouse conference, one of the many surrounding offices or the RAI Convention Centre. However there are many public transport options that bring you from the nearby situated railway station Amsterdam- Zuid to downtown Amsterdam within 20 minutes.

We look forward to the opportunity of welcoming you again at Crowne Plaza Amsterdam- South in the very near future. In the meantime, if we can be of any further assistance, please do not hesitate to contact us.

With kind regards,

Ingrid van Veen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Amsterdam South

Property: Crowne Plaza Amsterdam South
Address: George Gershwinlaan 101, 1082 MT Amsterdam, The Netherlands
Phone Number:
Region: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Business Hotel in Amsterdam
#8 Family Hotel in Amsterdam
#14 Luxury Hotel in Amsterdam
#15 Romantic Hotel in Amsterdam
#26 Green Hotel in Amsterdam
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Crowne Plaza Amsterdam South 4*
Number of rooms: 207
Reservation Options:
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Also Known As:
Crowne Plaza Amsterdam South Hotel Amsterdam

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