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“Best Crowne Plaza I've ever stayed in”

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Crowne Plaza Amsterdam South
Ranked #20 of 373 Hotels in Amsterdam
Certificate of Excellence
GreenLeadersBronze level
Reviewed 9 May 2014

And I've stayed in quite a few, on my travels! This is a very modern Crowne Plaza located in the business district of Amsterdam in the South.

However, while it might look far from the city centre on the map, it offered great value. Because you pay less than staying in a canal hotel, and you also get the benefits of a modern hotel. The rooms were soundproof, the rainforest shower was amazing, the bed was luxurious, and the air conditioning worked really well.

And it really isn't that far from the city centre - the train station to the airport or Amsterdam Centraal is just 2 minutes walk away. The tram that goes past the Van Gogh and Rijksmuseum and to Dam Square is only 5 minutes walk away. Plus they have bikes to rent, if you want to cycle (only 15-20 minutes bike ride to the canal rings).

  • Stayed: April 2014, travelled as a couple
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Thank dahokolomok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this reviewResponded 14 May 2014

Dear valued guest,

First of all I would like to thank you for taking the time to write a comment about Crowne Plaza Amsterdam South.

It is a pleasure to learn that you were so positive about our spacious rooms which are provided with a LCD television with a wide range of television channels, in-room safe and soundproof doors that keep away any distraction from outside so nothing stands in the way of a great night’s sleep. We aim to combine the best facilities with great service in order to allow our guests to re-energise and be more productive. A good night’s sleep and energising food and beverage selection plays an important role in that philosophy.

We hope to welcome you again in the near future.

With kind regards,
Nicole Turnhout - Ammerlaan

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575 - 581 of 1,269 reviews

Reviewed 7 May 2014

We stayed at the Crowne Plaza Amsterdam South for 3 nights this May holiday weekend with our toddler. The rooms were lovely - comfortable bed, sumptuous pillows, and large clean modern bathrooms. However, the crowning achievement is the staff. We had little mishaps (cot wasn't in our room as requested, coffee maker was broken) and the staff went above and beyond what I would expect to make amends, including hand written apologies. The manager on duty (Suzanne) even gave our toddler a stuffed animal which then never left her side - it was a sweet and complete unnecessary touch.

The hotel is outside of the city center but Tram 5 takes you directly into the city in about 10-15 minutes. For a family like ours, being close to the nightlife isn't an issue but I could see this as a downside for others. Then again in the savings we paid you could easily take a cab at night.

After a long day of sightseeing and some late afternoon naps we even had dinner in the hotel which was excellent. Prices were reasonable for a hotel, service was lovely and of a high quality.

All in all, I'd highly recommend this hotel and the especially because of the staff.

  • Stayed: May 2014, travelled with family
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1  Thank Anoymous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this reviewResponded 8 May 2014

Dear valued guest,

Thank you very much for reviewing your stay at Crowne Plaza Amsterdam- South on Tripadvisor.

It is fantastic that you were so positive about our spacious rooms with comfortable bathrooms, but more important that you experienced the sincere passion of our staff members to assist our guests into making their journey to a success. Thank you for complimenting Suzanne in particular for her assistance; positive guest feedback is a great motivation for all of us to continue to deliver excellent service.

It is great to learn that our location worked well for you and that you were able to benefit from the excellent public transportation connections that are available at Station Amsterdam Zuid. The hotel area is being developed to become an international top location for living, working and recreation with a nice selection of facilities like restaurants and shops to make the area livelier.

In addition, it is great to know that the quality of the food in the restaurant and the service provided there have made a positive addition to your stay. It is our aim to combine the best possible facilities with great service on a day to day basis. We are very grateful that you acknowledge our efforts.

Once again thank you very much for your kind and complimentary words. We hope to welcome you back as our guest in the near future.

With kind regards,

Nicole Turnhout – Ammerlaan

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Reviewed 30 April 2014

The hotel is located in a mainly office district. Although some way from the city centre, it is actually very convenient for public transport. Sound insulation, against both internal and external noise, is very effective, making it one of the quietest hotels we have ever used .
The Zuid station is about 5 minutes walk and has rail (Schipol every 10-20 minutes - takes 8 minutes), tram & metro connections.We bought a 3 day urban transport pass at the tourist office (VVV) located in the arrivals hall at Schipol.
Staff are very attentive and responsive - one of the best hotel teams we have ever encountered!
The buffet breakfast is good, and you can also order egg dishes (our omelettes were excellent).
We had 2 dinners, which were very high quality. The main restaurant was closed on Saturday night, but the same menu was served in the bar. Note: this was extremely crowded later in the evening - get there early to secure a table.
The negatives: our safe was not very large and wi-fi is very expensive.

Room Tip: We had a very quiet superior room on the 11th floor. However, the whole hotel seems well-insulated
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  • Stayed: April 2014, travelled as a couple
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Thank grafran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this reviewResponded 8 May 2014

Dear valued guest,

Thank you for reviewing our hotel and for sharing your findings with the travel community through Tripadvisor!

It was a pleasure to learn that our location in Amsterdam – Zuidas was convenient for you. Our quiet location is unique as Amsterdam Schiphol International Airport, the RAI Convention Center and the city centre are only a few minutes away by public transport.

It is great to learn that our soundproof doors kept away any distraction from outside so nothing stands in the way of a great night’s sleep. Our rejuvenating and energising breakfast buffet offers all you need to prepare for a long day of exploring all that Amsterdam has to offer.

Most pleased and proud we were with your comment about our team. It is an absolute pleasure to know that our staff members made you feel welcome and comfortable and assisted you in making your trip a success.

We also value and understand your remark about the price of our WIFI and the size of our size. We are more than happy to offer you our complimentary IHG Rewards Club membership to offer you complimentary use of internet in the room. Also items which do not fit in the safe in your room, may be stored in a special safe at the Reception Desk.

Your compliments on behalf of the service and food quality of our Manhattan Bar will be passed on to the team. Kind words as such are a great motivation for them to continuously strive to deliver excellent hospitality

We look forward to your next visit to Crowne Plaza Amsterdam – South!

Kind regards,

Nicole Turnhout – Ammerlaan

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Reviewed 28 April 2014

This is not a nice hotel.

This is a stunning hotel!

I say "hotel" but it's the staff that make it. I stayed here on business from November 2013 - March 2014 and I can honestly say that I have NEVER been made to feel as welcome as I did at this hotel. The staff are so friendly and helpful - they could not do enough for me. It was hard working away from home and my wife Angela but the staff made it feel like a home away from home which made my stay a lot more bearable.

Thank you so much to all of you and for anyone thinking of staying here I would not hesitate to recommend it. When I come to Amsterdam again I will definitely pop in.

Room Tip: The view of the colourful bridge is great.
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  • Stayed: November 2013, travelled on business
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Thank Babis_Gakis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this reviewResponded 8 May 2014

Dear valued guest,

Thank you very much for taking the time to write this great review about our hotel. Your compliments on behalf of service will be passed on to the team. Kind words as such are a great motivation for them to continuously strive to deliver excellent hospitality.

We are very pleased to learn that you would recommend us and will return to us when you are in Amsterdam again. We strive to deliver the highest possible service throughout the hotel and are very grateful that you noticed this, which is a great motivation for us.

We look forward to welcome you back soon and to assist you in making your trip another successful and memorable experience.

Kind regards,

Nicole Turnhout - Ammerlaan

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Reviewed 25 April 2014

We stayed at the Crowne Plaza Amsterdam South for 3 night 4 days. Marvellous hotel, room was fantastic, food was very good, service was excellent. In particular Michael who served us on an evening in the bar area was very polite and helpful. Will definitely go back.

Room Tip: be a member of IHG loyalty system
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  • Stayed: April 2014, travelled as a couple
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1  Thank Susan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this reviewResponded 27 April 2014

Dear valued guest,

Thank you very much for taking the time to write a review of your stay at Crowne Plaza Amsterdam- South. It delights us to receive such kind words,

Please be assured I will refer your gratitude to Michael and the rest of the staff you mentioned, I am sure they will be delighted and thankful to know that they were able to contribute to your wonderful stay.

Thank you again for your review and we hope to welcome you back in the near future.
Kind regards,

Nicole Turnhout - Ammerlaan

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Reviewed 25 April 2014

I was working on a budget on this European trip but didn't want to go on the cheap as this was a holiday after all! Last time my husband and I were here we stayed at the Sheraton in Schipol as it was the last leg of our European trip and we had too much luggage to commute to the city. The train ride from the airport was convenient, quick, and cheap (i think about 1.30 at the time) so I figured Zuid should also be fine. After all, similar quality hotels cost double in the City Center so a short commute and train fare for 5 would still cost less. When you're getting two rooms for 4 nights, the savings are significant.

My family was very happy to find Crown Plaza Amsterdam South! First, the rooms were much bigger than I anticipated. The bathrooms were a delight (the shower temp took no time at all to be perfect) and everything was clean and new! I loved that they had an Illy pod machine and their tea service was superb. They even had coffee cookies and little chocolate squares in the service :-)

The sheets were crisp and the pillows afforded us the best sleep on this entire trip. They even had linen spray and a temple rub which my husbanded prized. They only had one pair of slippers though...

We arrived early evening from Brussels and as it was raining and we were too cold to explore the area, we decided to have get room service for dinner. Turned out to be a wise decision. Not only were the satays good and generous, the sandwiches huge, and the soup delicious (our daughters ate in our room too) but the price was I believe the same as if you had eaten at the cafe. Normally room service cost nearly double the restaurant price but here they just added 5euro per trip to the room. In fact we were so happy with room service (dinner in your pajamas) we did it twice.

The tram and train to the city center were a 300 meter walk away. Just take the cafe exit, cross the road, and you're at a big station were there are convenience stores, a Starbucks, restaurants, and Wagamama! By the way try not to use the pay parking. We arrived at 6pm and the free street parking starts at 7pm. By the time we decided to move the van at a bit past 8pm we had to pay 14euro for the parking.

  • Stayed: April 2014, travelled with family
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2  Thank ManilaGingersnap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this reviewResponded 27 April 2014

Dear valued guest,

Thank you very much for writing a review regarding your recent stay in Crowne Plaza Amsterdam- South. It was an absolute pleasure to learn that you were so satisfied about your stay.

It is fantastic to know that you had a great sleep. Getting a great night’s sleep when you travel is incredibly important. That is why Crowne Plaza has developed the Crowne Plaza Sleep Advantage program. This program is a holistic approach to sleeping and includes features like comfortable beds enhanced to a new level of comfort with four pillows, a plush duvet, and luxurious sheets, designated Quiet Zone floors to ensure maximum silence, guaranteed wake-up calls and an aromatherapy kit with two specially selected exclusive aromatherapy products from the award winning This Works aromatherapy line. These are made from 100% essential oils and include a lavender pillow spray and eucalyptus pulse oil to help you relax, breathe easier and sleep well.

By combining the best facilities with great service delivered by our staff members we aim to assist our guests in having a productive trip. A healthy breakfast, water with mint and lemon and a range of sleep stimulating features are just a few of the rejuvenating and re-energising options that we offer in the hotel.

Once again thank you for your positive words and we hope to welcome you back soon.

Kind regards,
Nicole Turnhout - Ammerlaan

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Reviewed 24 April 2014

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with Easytobook.com
Thank Rupert S
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this reviewResponded 27 April 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Crowne Plaza Amsterdam South

Address: George Gershwinlaan 101, 1082 MT Amsterdam, The Netherlands
Phone Number:
Region: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Business Hotel in Amsterdam
#15 Romantic Hotel in Amsterdam
#16 Luxury Hotel in Amsterdam
#27 Green Hotel in Amsterdam
Price Range: £93 - £244 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Amsterdam South 4*
Number of rooms: 207
Reservation Options:
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Also Known As:
Crowne Plaza Amsterdam South Hotel Amsterdam

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