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Review of Hotel The Exchange

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Hotel The Exchange
Ranked #114 of 371 Hotels in Amsterdam
Reviewed 19 July 2012

I stayed here for just one night on my way through Amsterdam. The hotel had 5 categories of rooms that they called 1 star through to 5 star rooms. I booked myself into a 3 star room. The location worked perfectly for me as it was so central and was easy walking distance from the central train station. My room was very clean with a funky and cool design offering all the facilities that I needed. The staff were very friendly and helpful. This is a trendy and quirky small hotel that I can highly recommend.

Room Tip: Book 3 star room or higher. 1 and 2 star rooms are small.
  • Stayed: April 2012, travelled solo
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Thank hardybrett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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718 - 724 of 1,210 reviews

Reviewed 16 July 2012

It was a great stay in Amsterdam at this hotel.The only thing that was missing was a big mirror. The room was shockingly small, but it was enough because we use it just to sleep. Everything was white and clean, the bed was huge and comfortable, the room was well lighted.The entrance however was hard to find due to its narrowness. I would certainly stay there again.

  • Stayed: July 2012, travelled with family
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Review collected in partnership with Easytobook.com
Thank adina o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2012

The room is very small... perhaps 12 sq.m.
no air condition
no mini bar
No lobby or place where you can sit and relax...
there is a cafe attached to the hotel (use different entrance) but only accept card... no cash...

It's such a shame because the hotel has got a lot of potential... but for the size... it's make me feel like being in the backpacker (if you have large suitcase, I don't think you can fit your suitcase in the room)

Location: 5min walk from the main station... plenty of restaurant and shops

Overall: I know for some people size doesn't matter... but for this hotel... perhaps you can less somewhere else to get a much better room similar location... or pay a bit more to get a larger room near the canal.... this room is wayyyy too small for 2 adults... (image you can't walk around the bed...no room)
The picture showing on the website are way too good to be true....

  • Stayed: July 2012, travelled as a couple
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1  Thank piya-namwan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2012

centrally located hotel- simple to find only 2 mins walk from Central station-did walk past first bbut that was our own fault small enterance- heard absolutely no noise at night although room was in back of hotel and as requested fan was provided so did not notice lack of air conditioning only critism would be that it would have been nice to have a cup of coffee available in the room but apart from that could not fault this hotel

Room Tip: ask for a room away from Damark street one to the back of the hotel and ask for a fan to be provided...
  • Stayed: July 2012, travelled as a couple
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Thank lizzyd535
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2012

I had a 20 hour layover in Schiphol and wanted to stay in the heart of the city to maximize time to see Amsterdam, so chose Hotel the Exchange. The location was perfect, and despite having a room on the first floor facing Damrak my room was very quiet, which was great. I enjoyed the quirkiness of the room design, although the lack of closets or drawers for clothing was odd (can't extrapolate to the whole hotel since each room has a different design). Bed was comfortable, bathroom was small, but serviceable, so no complaints on that end.

All that being said, the price was steep, and there weren't a lot of amenities for it. Had I been to Amsterdam before and realized just how accessible it is and how close things are I probably would have booked a less expensive hotel not quite so much in the center of things. That is certainly what I would do next time, since I would have been able to see just as much of the city as staying at Hotel the Exchange. Also, while the staff was friendly, I wouldn't call them knowledgeable about Amsterdam. When I asked them to suggest their favourite places in Amsterdam they just gave the stock tourist book answers. I would also avoid their associated restaurant, which is right next door. Expensive instant machine coffee and slightly stale croissants.

  • Stayed: July 2012, travelled solo
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Thank Adigallia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2012

I was really looking forward to staying at this hotel as I've seen some quirky and stunning photos online. However, I can't say that I was impressed by this hotel at all: the location is central but awfully touristy (the equivalent of staying in Times Square in NYC or Leicester Square in London). The rooms are VERY small- I had to ask for an upgrade from a 2 to a 3 star hotel to be able to stay here at all as the first room reminded me of a tiny hospital room and was blazingly hot with no air-conditioning available. I have been to Amsterdam over ten times and stayed in various locations/ hotels and this is my least favorite by far.

I checked in late (around 10.30pm) and as I arrived I asked for bottle of water as there is no bar in the rooms- this was not possible which I find odd in a hotel with over 60 rooms... It's also worth noting that this hotel is in a very noisy location, I found getting a good night's rest difficult.

I would not recommend this hotel, the lovely LLoyd hotel (a sister hotel I believe) has much more character and is offers much better value for money. In short: The Exchange Hotel is disappointing, inhospitable and over-prized.

  • Stayed: July 2012, travelled on business
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Thank anna j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2012

I stay here regularly on business trips and the location is what initially attracted. Over the last few stays I have been impressed by the friendliness, comfort and cleanliness of the Exchange. Ok so some of the rooms are a little bizzarely decorated, but that adds to the charm of the place. WiFi available in all rooms and the Stock Cafe next door does an excellent breakfast, again with friendly and effective service..

  • Stayed: July 2012, travelled on business
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Thank 56MartinH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel The Exchange

Address: Damrak 50, 1012 LL Amsterdam, The Netherlands
Phone Number:
Region: The Netherlands > North Holland Province > Amsterdam > Centrum , Dam Square
Amenities:
Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
Ranked #114 of 371 Hotels in Amsterdam
Price Range: £98 - £297 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel The Exchange 3*
Number of rooms: 61
Official Description (provided by the hotel):
Hotel The Exchange an independent fashion hotel in the heart of Amsterdam's city centre, that playfully weaves together hotel design with fashion in unique rooms. Free WiFi is offered and accommodation varies from budget to five star rooms.Each room has been designed by graduates and alumni of the Amsterdam Fashion Institute (AMFI). Flat-screen satellite TV is provided. The modern bathroom comes with a bath tub or shower. Hotel The Exchange includes a 24-hour reception and a ticket service. Our guests can enjoy breakfast all day at our on-site Stock café. Hotel The Exchange is 300 metres from Dam Square. Amsterdam Central Station is only a 5-minute walk from the hotel and offers direct connections by train, tram and metro all over the city. Hotel The Exchange is a 5-minute walk from the shopping street Kalverstraat as well as the Nine Streets area, the Jordaan district, and the Anne Frank House. Hotel The Exchange is a great choice for guests interested in food, nightlife and sightseeing. ... more   less 
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