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“Size doesn't matter”
Review of The Toren

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The Toren
Ranked #2 of 366 Hotels in Amsterdam
Certificate of Excellence
london
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Size doesn't matter”
Reviewed 30 May 2014 via mobile

I found the Toren on Tripadvisor and booked two nights during a business conference in Amsterdam. They quickly came back thanking me for the reservation, but warned me about the size of the room - it was one of two "compact" rooms, so they wanted to make sure I knew in advance. Being a good corporate citizen I decide not to upgrade and stay in the less expensive room.

Well, it was small, but it had everything necessary - and who sits in their room when visiting Amsterdam? The room was very clean, the bed was twin size but comfortable and the shower was also small but the large shower head was perfect.

There was a nice continental breakfast in the restaurant with great coffee. The same room doubles as the bar where we had a few late night drinks. It was after closing time, but the staff did not rush us. The bar and restaurant staff were incredibly courteous and helpful. In fact, one of the best features of the hotel are the people that clearly want to make your stay as nice
as possible. They genuinely care about their guest, which makes this little boutique hotel worth coming back to.

The hotel is situated on Keizersgracht which is close enough to central Amsterdam but in a quaint neighbourhood, on a quiet canal and far enough away from the party action. I plan to book a bigger room here or at their sister hotel Sebastian with my family over the summer.


Stayed May 2014, travelled on business
Helpful?
6 Thank elbon05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 May 2014 via mobile

We had a wonderful three-day stay and were well cared for by the great staff in the bar/restaurant and in the reception.

Rooms are of a very high standard as was the attention of the staff.

Location on the Keizersgracht was ideal for exploring the small streets and shops in the old city - a reasonable stroll both to city center and to the Rijks and van Gogh museums.

We will be back!

Stayed May 2014, travelled as a couple
Helpful?
Thank Rudi v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbus, Ohio
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 29 May 2014

The large number of glowing reviews with virtually no complaints seemed a little fishy to me. My husband and I spent three nights in May and I agree that the Toren is in a perfect location. However it is not perfect. We arrived by taxi during a heavy rain. No staff appeared to take in our bags so I legged them up the steps myself. The staff was polite during check in but no more so than most other hotels. We were assigned room 422 in the annex building . I have included a photo of our view of a lot of other hotel room windows. Our bathroom was so small they couldn't even fit the light switch inside. I kept going in only to come back out and close the door to reach the switch so I could go back in . The annex is like being in exile. No friendly staff to greet you
In the morning. My husband has a injury that makes it very difficult to climb stairs. The staff was made aware of this. One day we returned to find the elevator out of order. We had just spoken to the front desk staff, but no one said "please have a drink in the bar while we fix the elevator". They just sent us down the street to climb the vey steep, narrow stairs. I still rated the hotel very good mainly based on the location, the quirky decor and the comfortable, quiet room. I still recommend the Toren, just be aware that it is not as perfect as so many reviews suggest.

Room Tip: If you enjoy interacting with the staff, don't choose the annex.
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  • Stayed May 2014, travelled as a couple
    • Value
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Helpful?
5 Thank MaryColumbus_Ohio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jersey, United Kingdom
Level Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 29 May 2014 via mobile

A great find. The hotel is split between two buildings 300 yards apart. Quirky decor but it all works. The breakfast was discounted 50%, not sure if that is standard! but was one of the best European breakfasts I have ever had. High quality and well balanced. Staff are excellent and welcome feedback. Rooms were a good size with high spec bathrooms. We would definitely go back to the Toren, although I'm not sure the city warrants a further visit.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank Mike_Lunch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 May 2014

The Toren is a luxurious and well appointed boutique hotel in one of the best locations in Amsterdam, close to many restaurants and attractions. The Ann Frank House, Van Gogh and Rembrandt Galleries, and City Center are within easy walking distance. We'll definitely be back to the Toren, its well worth the money.

  • Stayed April 2014, travelled as a couple
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Helpful?
Thank Joegamon1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rolling Hills Estates, California
2 reviews
Reviewed 25 May 2014

So happy we stayed at the Toren. We stayed 3 nights. Our room had a great canal view and was very spacious and comfortable. The location was perfect. All of the staff were helpful and friendly. Loved the bar, very charming.

Room Tip: We stayed in queen room with canal view.
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  • Stayed May 2014, travelled with friends
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Helpful?
Thank Christine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St Paul, MN
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 24 May 2014

One of the most charming hotels I've ever stayed in. The level of service from the staff is unlike anything we've encountered in all our years of traveling. They're all so sweet & friendly and will do just about anything to make sure you're happy. Our room was gorgeous of very modern design, with a super comfy bed. We were greeted with champagne, chocolates and strawberries when we arrived. Breakfast each morning was plentiful and delicious. The gorgeous bar is a wonderful start or finish to your day/evening. Bartenders are super friendly and will run and get you takeout if you're hungry after a late evening out. Their cold Heineken on tap is the coldest around. Location is ideal. Jordaan is a lovely area, within walking distance to all the great sights. Anne Frank house is right around the corner. Takeout pizza across the canal @ Da Portare Via is excellent. Thank you Toren family and staff for a wonderful stay we won't forget.

Room Tip: Book early
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  • Stayed May 2014, travelled as a couple
    • Value
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Helpful?
3 Thank RiverBalcony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Toren

Property: The Toren
Address: Keizersgracht 164, 1015 CZ Amsterdam, The Netherlands
Phone Number:
Region: The Netherlands > North Holland Province > Amsterdam > Canal Ring (Grachtengordel)
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
#1 Romantic Hotel in Amsterdam
#2 Luxury Hotel in Amsterdam
#3 Business Hotel in Amsterdam
#4 Family Hotel in Amsterdam
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Toren 4*
Number of rooms: 38
Official Description (provided by the hotel):
Allow the award-winning hotel The Toren to charm you with an unforgettable, unique and memorable experience in Amsterdam. The Toren offers an elegantly designed interior and a warm welcome; this combined with the beautiful surroundings of Amsterdam's central canal area creates a special atmosphere and a safe haven for guests to completely relax. The hotel has been designed with your pleasure in mind! Worldwide tourists and business travelers familiar with the hotel will discover it afresh. ... more   less 
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Also Known As:
The Toren - Hampshire Classic Hotel Amsterdam
Toren Hotel Amsterdam
Toren Amsterdam

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