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All reviews singel canal beautiful hotel canal view room dam square within walking distance free tea and coffee jacuzzi bath nine streets deluxe room perfect location lobby area public areas beautiful room walked everywhere would highly recommend this hotel rooms are small visiting amsterdam
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Reviewed 22 December 2011

My boyfriend and I have just enjoyed a three night stay at the Estherea. Although I've read a few reviews commenting on the small room sizes, our room (416) was very spacious, well decorated, warm and clean. We couldn't work the air con/heating so we turned the radiator on and it was wonderful- made the room so toasty. The bed was very generous, as was the bathroom. We absolutely loved the decor throughout the hotel too!

The hotel offer free tea, coffee, hot choc and biscuits for all guests, which is absolutely lovely and very unique. The bar area is small but well stocked and comfortable. There is also a library which is wonderfully decorated and looks out over the canal. We didn't have a meal at the hotel so couldn't comment on the food but I'm sure it's great!

Location for us was fantastic: about a 5 minute walk from Dam Square but far enough away that there was very little noise or traffic.

Staff were very welcoming and friendly. They helpfully informed us that the doors were locked at 11pm but that we just had to ring the bell if we arrived back any later. We had no real cause to have any extensive dealings with the hotel staff as everything was so lovely!

All in all we were so pleased with everything. Have to mention again how brilliant the decor is- have a look at the website! I had booked the hotel so was a little worried it wouldn't be to my boyfriend's taste but he loved it too. We really didn't want to leave and will definitely be visiting beautiful Amsterdam and Hotel Estherea next year!

Room tip: Some rooms (such as ours) do not have an outside looking window. This was no problem for us but may be worth bearing in mind.
Date of stay: December 2011
  • Trip type: Travelled as a couple
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1  Thank LanaCash
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 December 2011

Good points was that there was a nice complementary coffee machine downstairs (no facility in the room though)

I booked this hotel due to its good rating however if you clusterphobia dont stay here. My brother and i stayed in a classic twin room which is smaller than my bathroom at home. The two single beds are pushed flush together with 3 feet between the walls on each side so very dificult to move around with two people.

I did not sleep at all as there was a breeze coming through thr window which was not sealed properly as the bed is next to the window i was sick the next day as a result. I left the hotel tomstay in another as the manager suggested that if im not happy i should leave instead of offering me a room which could resolve the problem. She rudelyntold me to go up to my room until so she could see what she could do, i was then contacted by the owner how asked what i would like them to do about the situation? I then decided to move to another hotel at check out the waived the hotel charhe for the evening which was reasonable as i had no sleep during the night and a cold.

So to recap very small hotel rooms with expesive car park and very expensive breakfast €17 per person ontop of your hotel room charge which is not expected from a 4 star establishment 

Date of stay: December 2011
  • Trip type: Travelled with friends
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2  Thank ShaunJ806
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EsthereaHotel, Owner at Hotel Estherea, responded to this reviewResponded 22 December 2011

Dear Sir,

We very much regret you having this experience but we would like to mention that your experience is not similar to our recollection of that day. In the morning you came down to the reception furious and clearly very disappointed. You were screaming in the reception that under no circumstances you were going to spend one more night in our hotel and your behaviour was very aggressive and threatening. As you made two reservations, one for the first night and a second reservation for the following two nights and the manager was not aware of the second reservation, she carefully informed you that according to the reservation you were already checking out that day. You then got even angrier and screamed you had a second reservation for that night but that you were not planning to stay.

The manager then offered to cancel the second reservation at no extra cost but this apparently made things worse as you then accused her of throwing you out of the hotel. As you were aggressive in your behaviour and clearly not reasonable, the manager suggested to check with the owner and inform you on the possibilities later. I later called you to check what your intentions were, would you prefer to stay or would you prefer to leave in which case we could help you to find another hotel. You informed me that this was not necessary as you already found another hotel.

We are not sure what we could have done to calm you down at that moment but strongly feel your very aggressive behaviour and accusations made it very difficult to resolve the matter in a proper way. As it was the first time we received this type of complaint about the window in the room, we did look into the complaint seriously, but before we could do this, we offered you compensation for the possible inconvenience you experienced.

We also would like to point out that on the booking site you used to make your reservation, all room sizes are mentioned. You reserved a classic room which are the smallest rooms available and you were offered a larger room during check-in at a supplement which you refused. Viewing the above, you being aware of the room size when making the reservation, your aggressive behaviour and the fact you were offered the room free of charge, this review honestly surprises me.

With kind regards,

Esther Peper-Esselaar
Owner at Hotel Estherea in Amsterdam

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 December 2011

A taxi driver found this wonderful little hotel for us, as we were booked at the Wyndham so far from everything, and decided to change hotels. The location of this little gem was wonderful, within walking distance of everything we wanted to do. The friendly staff went out of their way to make sure we had the perfect room overlooking the canal, a true boudoir with a wonderful bathroom that even heated our towels. It was immaculate and very quiet. After a hard day of walking, sightseeing, and shopping it was so nice to come back to the hotel and enjoy complimentary coffee, hot chocolate and cakes and chocolates, or a drink at the little bar with the couches. Breakfast was wonderful every morning but was 16 eurors a person a day, but we were told if we had booked online it would have been free. This hotel was one of the best parts of our anniversary trip.

Room tip: 5th floor overlooking the canal, the rooms are beautifully decorated with great views.
Date of stay: December 2011
  • Trip type: Travelled as a couple
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2  Thank KissinCousins
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 December 2011

Everything nice, Very personalised and stylish rooms. For couples is great hotel experience. Very nice lobby with tropical acquarium and nice furnitures. Only negative things ws the noise of walking on the wooden floor coming from room above.

Date of stay: December 2011
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Thank Francesco F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 December 2011

On several trips to amsterdam, I found Estherea Hotel incredible. The room was spacious, (I have an upgrade to canal view -but I have three working people on my windows doing a restoration on the hotel facade). The bar and comun areas are very cozy and the service was great. Nice place to return.

Date of stay: November 2011
  • Trip type: Travelled on business
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Thank gustavoarg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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